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Reviews for sportspar.com
Top positive review
sportspar.com customer
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Jan 21, 2023
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So far my experience has been excellent, no problems at all. The goods arrive quickly and are excellent value for money.
Very happy to continue using Sportspar all the time.
The only little difference is not enough different rugby shirts, England, Ireland and southern hemisphere shirts for me and my friends, BUT what there is, is fantastic.
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Top negative review
sportspar.com customer
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Jun 18, 2023
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I buy from the uk but Sportspar does not allow me to pay the duty from them in their bill total . So then the package gets stopped at customs then a Duty charge plus Vat plus an admin fee is added . I then received a letter from the courier to pay the balance . Usually after 2 weeks of despatch.
If Sportspar allowed me to pay that duty and VAT I would not then need to pay the extortionate admin fee and the package would not be stuck in customs and then it might just be worth buying more items .
But at this moment in time I will be unable to buy anything more .
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Reviews for sportspar.com
sportspar.com customer
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Sep 18, 2023
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The items sent were good But
The items sent were good , The Vat and handling charges are expensive . But the Boxes Sportspar use crumble and open too easy . This is the second time this has happened and the box was open at both ends . Luckily everything was still in the box . Please see the pictures
sportspar.com customer
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Aug 24, 2023
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I think you've a delivery pb , maybe GLS company is low cost delivery company but the quality of the delivery is very poor , maybe add more other option for the delivery is a good idea (for example :gls ,DHL or post ) ,
sportspar.com customer
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Jul 14, 2023
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Je n'ai pas reçu ma commande, qui est retournée à l'expéditeur
sportspar.com customer
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Jun 18, 2023
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Duty payment to the uk
I buy from the uk but Sportspar does not allow me to pay the duty from them in their bill total . So then the package gets stopped at customs then a Duty charge plus Vat plus an admin fee is added . I then received a letter from the courier to pay the balance . Usually after 2 weeks of despatch.
If Sportspar allowed me to pay that duty and VAT I would not then need to pay the extortionate admin fee and the package would not be stuck in customs and then it might just be worth buying more items .
But at this moment in time I will be unable to buy anything more .
sportspar.com customer
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Dec 9, 2022
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They have a super problem with the delivery company in Spain. They never get the parcels home. They say they are coming and they never do. It's a pity because I will stop buying from this site as several of my friends have already done.
sportspar.com customer
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Mar 31, 2023
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La livraison avec la société GLS n'était au top. Le livreur a sonné chez moi et quand j'étais descendu j'ai trouvé le colis tout seul dans le hall. Pas de confiance dans les immeubles.
sportspar.com customer
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Apr 24, 2023
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Ich sollte die gestohlenen Produkte während der Lieferung zurückerstattet bekommen, aber ich habe nichts bekommen. Ich habe lange gewartet, aber vergeben
sportspar.com customer
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Nov 25, 2022
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Shipping price abroad is very expensive, delivery time to Israel takes more than 5-6 weeks!! and response time of customer service takes few days.
Answer by sportspar.com
Nov 28, 2022
Hello,
First of all we apologize for the delay of our response. This time of year we have a lot of customer messages and we try our best to answer as soon as we can.
Regarding the shipping costs and delivery time, we are sorry if it took so long, but it is especified on our website (14-30 working days, depending on the country). We hope that despite these facts you enjoyed the products you bought. We will be glad to see you around in our shop again. Best regards, SportSpar
sportspar.com customer
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Feb 11, 2023
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My order never arrived to my door step and it was returned back. I have pay for second delivery. I can’t received my order.
sportspar.com customer
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May 17, 2023
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The sizes are not good - return costs not refunded
The sizes are not good, and the return costs (not refunded) too expensive from France.
sportspar.com customer
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Feb 23, 2023
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Descrizione sbagliata resi
Spese di spedizioni per i reso, scrivono che paypal rimborsa le spese ma non è vero.
sportspar.com customer
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Dec 23, 2022
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Charged over £120 for customs charge which I wasn’t told of when placing the order
sportspar.com customer
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Jun 3, 2023
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Absolutely no repply to customers, and they sell products they dont supply
sportspar.com customer
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May 12, 2023
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Still missing order and not receiving answers to mail.
sportspar.com customer
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Oct 8, 2022
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My item arrived with no label as it supposed to be. Only after few email exchange the company agreed with return, however they did not agreed to reimburse my shipping cost. I do not think I am going to visit this online shope in the future.
Item arrived with no lavel
Answer by sportspar.com
Nov 3, 2022
Hello! We apologize for the delay in our reply.
We are sorry to hear that you are not satisfied with your purchase. We assured you by e-mail that the item you received was original and new, even though it did not have a label. Sometimes we buy in large quantities and the products are loose.
Whenever you are not satisfied with a product you can return it and we will refund the purchase price, but our returns policy states that the customer must bear the costs: https://www.sportspar.com/returns Different to other online retailers we don’t include the costs for possible returns into sales prices so that we can offer you even more affordable prices.
Best regards,
SportSpar
sportspar.com customer
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Jan 27, 2023
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