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Most relevant positive review
Jan 19, 2024
Verified review
I like the easy way to choose and separate categories of products, the stock you always have, the discounts, and the loyalty you have for consumers.
You can do better, I'm giving you an example from the last purchase I made. in the photo of the product (skiing pants, dynafit) there are 3 photos that look the same while there are 3 different pairs of pants in that photo, where I thought that my pants would come with GORE-TEX like in the photo, but no they were like that!
Anyway, I'm very satisfied in general, they could be mistakes, I understood because I knew what I was buying. While someone else may not accept such a thing!
below you can find the link for which photo I am talking about:
https://www.extremevital.com/en/ski/pants-dynafit-radical-softshell-p-44495.html
Thank you for understanding
Falsely display certain products on their website and then send you a completely different product. When I advised them they sent me the wrong product, they told me that they never actually stocked the product displayed on their website.
The descriptions on web are good and informative. The processing was very smooth and fast. The welcome and pick-up of the bike in the shop was very, very nice occasion. Maybe bit more attention should be given to the telephone support when consumers need additional information over phone (picking up calls, returning call, and knowledge of the salesperson in one call was rather weak). But this is topic for improvement not the criticism.
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Aug 12, 2024
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Wish all online shop are like this.
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Aug 30, 2024
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Fast shipping, good discount
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Aug 16, 2024
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Aug 10, 2024
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Aug 5, 2024
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Jul 16, 2024
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Very nice employees
I choose the wrong store to pick my order. The person on the phone was very nice and they had no problem changing it so I received my order extra early.
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Jul 11, 2024
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Livraison rapide et produit conforme. Parfait!
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Jul 12, 2024
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Nice prices and fast delivery eshop
Nice prices and fast delivery
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Jul 26, 2024
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Jan 19, 2024
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quick answers for online shopping & shipping
I like the easy way to choose and separate categories of products, the stock you always have, the discounts, and the loyalty you have for consumers.
You can do better, I'm giving you an example from the last purchase I made. in the photo of the product (skiing pants, dynafit) there are 3 photos that look the same while there are 3 different pairs of pants in that photo, where I thought that my pants would come with GORE-TEX like in the photo, but no they were like that!
Anyway, I'm very satisfied in general, they could be mistakes, I understood because I knew what I was buying. While someone else may not accept such a thing!
below you can find the link for which photo I am talking about:
https://www.extremevital.com/en/ski/pants-dynafit-radical-softshell-p-44495.html
Thank you for understanding
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Jan 23, 2024
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Great prices, easy website, fast delivery, responsive customer service.
To improve: making sure there's always a version of page/documents sent/etc in English and order confirmation includes an estimate for the delivery.
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Dec 13, 2023
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Exchanging my boots was easy
My boots were too small.. I needed two sizes bigger. It was in stock. They made the exchange easily at their store. Friendly efficient service.
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May 14, 2024
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Good deal, good stuff!
Super competitive prices, extensive choice and options, great staff, love the free shipping across Europe on most orders.