Review summary
Customers consistently highlight the high quality, durability, and finishing of the products, as well as fair and attractive pricing. Many reviews praise the fast and reliable delivery, and numerous customers mention the ease of navigating the website and the convenience of the online ordering process. Good service and professionalism are also frequently noted, with some customers specifically appreciating exceptional support or responsiveness. The sizing accuracy and fit generally receive positive feedback, and the return process is often described as straightforward and helpful for resolving sizing issues. However, a few customers report inconsistencies in sizing and occasional delays or hassles with the return process.
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How Trusted Shops prevents fake reviewsReviewspetrolindustries.com/en
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Les collections sont très belles, les vêtements sont de très bonne qualité, le prix est tout à fait raisonnable et l'expédition est ultra rapide, je recommande vivement.
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error size for 2 purchases from Petrol Inustries
I just received my second purchase in 3 days... : #292813 (last : 292391): a pack of 3 t-shirts.
However, that time, 2 of the 3 t-shirts have the wrong size (XL), while 1 is in the correct size (M).
The 2 incorrects items are the light blue t-shirt and the green t-shirt (please see attached photo).
I would like to inform you that I have prepared the return of my total order #292813, which I will ship by post tomorrow
As previously mentioned, this return is due to an SECOND error from Petrole Industries, as that time, 2 of the 3 t-shirts were sent in the wrong size (XL), which does not match what I originally ordered.
Thank you in advance for confirming receipt of the return and for proceeding with the exchange of the 3 t-shirts with correct SIZE : M
Now, for these 2 Petrol Industries mistakes for 2 purchases on 3 days, i'm waiting for a commercial gesture of Petrol Industries.
Thank you in advance for your assistance.
Kind regards,
Thomas Angelicchio (0479/70.70.69)
Reply from petrolindustries.com/en
We’re sorry to hear that, Tommaso. We fully understand how frustrating it is to receive the wrong sizes twice in such a short space of time, and this is clearly not the experience we want to provide. We’ve already been in touch with you about this and we’ll sort it out together – mistakes can happen. The most important thing is how we resolve it, and that’s exactly what we’ll do.
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Goede kwaliteit. De enige jeans die wijd zijn, hoog en lang genoeg (Louis 36/36).
Bij andere merken stoppen de broeken bij 34 lengte....Thanks en trouwens, super snel geleverd! Mvg, Leopold, een zeer tevreden klant!
Reply from petrolindustries.com/en
Bedankt voor je review, Leopold! Fijn om te horen dat je bij ons eindelijk een jeans hebt gevonden met de juiste wijdte, hoogte en lengte, dat is precies waar we graag het verschil maken. Geweldig ook dat de levering super snel was, dank voor je vertrouwen!
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Los precios son muy asequibles. Las prendas van a la moda. Las chaquetas geniales
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The ordered items are flawless and of good quality. Unfortunately, the parcel service Seur is inadequate.
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Excellent quality of products (love your style) and excellent service (I am in Italy and shipping was really fast).
Thanks a lot,
Fabrizio.
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Potreste migliorare le spese di trasporto. Rendendole gratuite da una determinata cifra.
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Goede kwaliteit van t-shirts , mooi afgewerkt en razendsnelle levering ! Alles ok dus .
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Ik waardeer het héél erg dat men bij het kledingmerk Petrol, kwaliteitsvolle en mooie kleding in voorraad heeft voor mannen met een iets grotere maat!
Ik hoop dat jullie in de toekomst op deze ingeslagen weg verder gaan, wat dat betreft.
Want een iets zwaarder gebouwd persoon mag mijns inziens ook best mooi en deftig gekleed worden.
Waarvoor mijn oprechte dank, bij deze.
Reply from petrolindustries.com/en
Danny, wat een mooie review — dank je wel! We zijn blij dat je onze grotere maten waardeert en blijven zeker verdergaan op die weg.
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Ben al enkele jaren fan van de petrol collecties. Vind er altijd mijn gading. Ook online volg ik de collecties op. Bestel regelmatig online als de juiste maten in de winkel niet voorradig zijn . Tevreden van de service en overzicht van de site.
Reply from petrolindustries.com/en
Bedankt voor je review, Jerry! Super om te horen dat je al jaren fan bent en altijd vindt wat je zoekt, zowel in de winkel als online. Fijn dat je tevreden bent over de service en het overzicht van de site—tot de volgende keer!
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Colis très bien emballé, bonne qualité des tee-shirt.
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Buen precio del producto bonito y me quedo muy bien
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Overall I'm very satisfied about the offer and quality of the goods on the Petrol on-line shop. Only had a few issues where sometimes the size is not correct. E.G., I've ordered two sweaters last year, both 3XL and both were also indicated as being 3XL but one sweater was clearly smaller, more like a 2XL or just an XL while being exactly the same sweaters besides the colour. I've noticed it too late and thus was not able to send it back.
Reply from petrolindustries.com/en
Alexis — Thanks for your review, Alexis! Great to hear you’re happy with our offer and quality. If you ever run into sizing issues again, feel free to reach out so we can help.
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Muy buenos precios y buena calidad
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Très sérieux
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The delivery was very fast and the quality of the t-shirts were good
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Correct en vlot
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bien
los productos y las ofertas