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Top positive review
Jan 30, 2024
I was nervous ordering from lampandlight.ie after seeing a bunch of 1 stars, but I'm so glad I didn't listen to those reviews! I placed my order on a Tuesday and the lamps were delivered that Friday, so I was very impressed by the fast shipping. The lamps were packaged great with lots of bubble wrap to prevent breakage and there was not a scratch on them. Lamps also come with an EU to UK/Ireland conversion plug which I was able to double-check with their quick customer service chat before purchasing. Couldn't be more pleased!
My parcel was lost, I reported it on Tuesday, its now Thursday I have received no tracking information for my order being sent. I have provided all information as requested within a matter of hours being email, I have repeated the information when requested and receive a response every 24hrs. I feel this is an unacceptable amount of time to wait for an existing issue you are trying to rectify