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TrustmarkValid
certified since: May 14, 2021
updated on: Mar 28, 2023
Freshlabels is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for Freshlabels
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Feb 10, 2023
Great customer service! At the time of my purchase, there was a problem with the paypal service and my payment could not get through even though I tried to pay twice. Lenka from customer service was very helpful, and evetually everything was sorted out. I received my order swiftly and the refund for an extra payment has been refunded in no time. This was my first purchase with freshables, and I am sure I will be ordering from them again in the future.
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the most relevant critical review
May 2, 2022
Ik wait for 10 days no for my order en received nothing yet. I can't track my shipment en i wonder if i ever get my shoes.
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Reviews for Freshlabels
Verified review
Mar 9, 2023
Después dequeístas la empresa de transporte no encontré el paquete, l final llegó a su destino.
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Answer by Freshlabels
13 days ago
Hi Mariano,
thanks a lot for the feedback!
We are glad that everything worked out in the end and that you received your package. :) We hope you like it
Kind regards,
Lenka/ FL
Verified review
2 days ago
Return of items bought on Freshlabels should be free, as for other similar online sellers.
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Answer by Freshlabels
23 hours ago
Hi Vincenzo,
thanks for the feedback, we appreciate it. :)
Regarding return shipping costs - we try to support our philosophy and concept of sustainability by letting the customer pay the return shipping. We want to reduce unnecessary returns and sending packages back and forth as much as possible.
We believe that with this in mind, each customer will think carefully about their purchase and choose the items they really want to keep. Of course, we let customers choose their own carriers, according to their own needs and preferences. For example, DHL Go Green is one of the cheaper and more environmentally friendly options to send a parcel back to us. :)
We hope you will be sympathetic to that.
Kind regards,
Lenka/ FL
Verified review
13 days ago
Fast and perfect!
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Answer by Freshlabels
9 days ago
Hi!
Thanks for the great feedback, we appreciate it a lot. <3
Have a nice day,
Lenka/ FL
Verified review
3 days ago
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Verified review
6 days ago
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Verified review
Mar 4, 2023
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Verified review
Feb 26, 2023
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Verified review
Feb 10, 2023
Great customer service! At the time of my purchase, there was a problem with the paypal service and my payment could not get through even though I tried to pay twice. Lenka from customer service was very helpful, and evetually everything was sorted out. I received my order swiftly and the refund for an extra payment has been refunded in no time. This was my first purchase with freshables, and I am sure I will be ordering from them again in the future.
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Answer by Freshlabels
Feb 13, 2023
Hi Sabina,
thank you so much for the nice feedback! <3 I'm glad that I could help you as much and as fast I could. :) We would love seeing you coming back to us.
Have a nice day,
Lenka/ FL
Verified review
Jan 31, 2023
Site ergonomique, choix des emballages éco pour la livraison, possibilité de livraison gratuite, bons produits avec une belle sélection de marques promouvant la qualité et la durabilité, photos et informations produits détaillés. Site sérieux, je recommande !
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Answer by Freshlabels
Feb 1, 2023
Hi!
Thank you so much for the great feedback, we're glad that you're satisfied with our work. <3
Have a nice day,
Lenka/ FL
Verified review
Feb 9, 2023
Excellent products, fast delivery however no free returns.
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Answer by Freshlabels
Feb 13, 2023
Hi Joseph,
thanks a lot for the nice feedback! We appreciate it. :)
Kind regards,
Lenka/ FL
Verified review
Jan 30, 2023
Quick shopping and shipment.
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Answer by Freshlabels
Jan 30, 2023
Hi Igor,
thanks a lot for the nice feedback! We appreciate it. :)
Kind regards,
Lenka/ FL
Verified review
Jan 31, 2023
quick delivery
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Answer by Freshlabels
Feb 1, 2023
Hi Anita,
thanks a lot for the nice feedback! We appreciate it. :)
Kind regards,
Lenka/ FL
Verified review
Feb 13, 2023
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Verified review
Feb 10, 2023
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Verified review
Feb 9, 2023
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Verified review
Feb 8, 2023
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Verified review
Jan 31, 2023
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Verified review
Great service! Beautiful products :) love my new freitag julien!
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Answer by Freshlabels
Jan 16, 2023
Hi Tracy,
thanks a lot for the feedback! I'm so glad you like the bag. <3
Have a nice day,
Lenka/ FL
Verified review
Jan 14, 2023
Perfect! Sent quickly and good prices. I recommend!
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Answer by Freshlabels
Jan 16, 2023
Hi Vincent,
thanks a lot for the nice feedback! We appreciate it. <3
Kind regards,
Lenka/ FL
Verified review
Jan 14, 2023
Perfect!!! Very fast delivery and good service.
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Answer by Freshlabels
Jan 16, 2023
Hi Jan,
thanks a lot for the nice feedback! We appreciate it. :)
P.S. Great choice! I bet these shoes will serve you well.
Kind regards,
Lenka/ FL