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Freshlabels
Reviews:

81 reviews in the last 12 months475 total reviews  

4.77
Excellent

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Certified since: May 14, 2021
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Freshlabels fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Feb 10, 2023
 Verified review
Great customer service! At the time of my purchase, there was a problem with the paypal service and my payment could not get through even though I tried to pay twice. Lenka from customer service was very helpful, and evetually everything was sorted out. I received my order swiftly and the refund for an extra payment has been refunded in no time. This was my first purchase with freshables, and I am sure I will be ordering from them again in the future.

Top negative review

May 6, 2023
 Verified review
Free shipping but when you want to return it’ll cost you a fortune. You have to ship the goods all the way to Czech Republic. Which costs me at least 16 EUR. They do not want to offer me a return label. Ridiculous practices for a business in 2023. Avoid this company.
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Reviews for Freshlabels

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Nov 15, 2023
 Verified review
Nice selection of products and great prices. Delivery is on point.
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5 days ago
 Verified review
Trustworthy, responsive, good packaging
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2 days ago
 Verified review
Parfait.
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3 days ago
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3 days ago
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Nov 12, 2023
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Oct 26, 2023
 Verified review
Good communication - nice range of products
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Answer by Freshlabels
Oct 30, 2023
Hi Sarah, thanks a lot for the nice feedback! We appreciate it. :) Kind regards, Lenka/ FL
Nov 5, 2023
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Oct 28, 2023
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Oct 23, 2023
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Oct 20, 2023
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Sep 18, 2023
 Verified review
Good experience
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Answer by Freshlabels
Sep 20, 2023
Hi Eva, thanks for the feedback! We appreciate it a lot. Kind regards, Lenka/ FL
Aug 26, 2023
 Verified review
Enchantée par ma commande,jivraison rapide,je recommandreai
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Answer by Freshlabels
Sep 11, 2023
Hi Marie, thanks a lot for the nice feedback! We appreciate it. <3 Kind regards, Lenka/ FL
Aug 20, 2023
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Aug 15, 2023
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Aug 12, 2023
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Feb 10, 2023
 Verified review
Great customer service! At the time of my purchase, there was a problem with the paypal service and my payment could not get through even though I tried to pay twice. Lenka from customer service was very helpful, and evetually everything was sorted out. I received my order swiftly and the refund for an extra payment has been refunded in no time. This was my first purchase with freshables, and I am sure I will be ordering from them again in the future.
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Answer by Freshlabels
Feb 13, 2023
Hi Sabina, thank you so much for the nice feedback! <3 I'm glad that I could help you as much and as fast I could. :) We would love seeing you coming back to us. Have a nice day, Lenka/ FL
Jan 31, 2023
 Verified review

Nickel

Site ergonomique, choix des emballages éco pour la livraison, possibilité de livraison gratuite, bons produits avec une belle sélection de marques promouvant la qualité et la durabilité, photos et informations produits détaillés. Site sérieux, je recommande !
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Answer by Freshlabels
Feb 1, 2023
Hi! Thank you so much for the great feedback, we're glad that you're satisfied with our work. <3 Have a nice day, Lenka/ FL
May 9, 2023
 Verified review

Rapid, conscientious service

Unfortunately my order couldn't be completed, because I live on an island that the shipping company doesn't deliver to. But they notified me as soon as they were aware of the issue and refunded my money immediately.
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Answer by Freshlabels
May 10, 2023
Hi Philip, thanks for the positive feedback, we appreciate that! :) Have a nice day, Lenka/ FL
Jul 6, 2023
 Verified review
Good price and on top 10€ discount when you spend more than 100€. Fast shipping. Very happy with my Birkenstocks
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Answer by Freshlabels
Jul 10, 2023
Hi Marijke, thanks for the great feedback! We appreciate it a lot. <3 Have a nice day, Lenka/ FL