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Freshlabels
Reviews:

49 reviews in the last 12 months505 total reviews  

4.57
Excellent

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Most relevant positive review

Mar 1, 2024
 Verified review
looks like a display item. regardless of the quality of the Patagonia product (which I know very well) the item appears to have arrived in non-original packaging from the manufacturer, as I bought the same jacket in the past and it lacks labels explaining the quality and model of the jacket typical of Patagonia. Furthermore, it arrived with many creases and took several days to return to its shape. The spare buttons are missing. I would really appreciate an honest response from you. Greetings
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Most relevant negative review

Jan 4, 2024
 Verified review
Ordered something in November. Returned it on december 9th with tracking number (so I know it arrived). No confirmation email from them saying they received. I wrote them several emails (more than 5), I called them several times (at different times on different days). Finally I spoke with someone who seemed to realized their refund didn´t come through, he said had to check with financial dpt. He said he will contact me in 10 minutes, here I am waiting 5 hours later. 132€ was the value of my order.
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Reviews for Freshlabels

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4 days ago
 Verified review
Product as advertised. Very efficient service and sending.
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Answer by Freshlabels
18 hours ago
Hi, thank you very much for this nice review, we appreciate it! Linda / FL
Jul 1, 2024
 Verified review
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May 26, 2024
 Verified review
Every thing went as you would aspect it. Nice and fine service.
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Answer by Freshlabels
Jun 28, 2024
Hi! it makes us very happy that you were satisfied with your purchase! Linda / FL
May 5, 2024
 Verified review
Fast delivery, great customer service, awesome product range.
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Answer by Freshlabels
May 6, 2024
Hi, thank you for the great review. We appreciate your kind words and we are happy that you were satisfied with your purchase. :) Linda / FL
May 12, 2024
 Verified review
Like: Dilivery Dislike: Packaging could be beter.
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Answer by Freshlabels
May 24, 2024
Hi, we appreciate your honest review. I will hand over your comment about our packaging to our warehouse team so we can discuss our possibilites to make it better next time. Linda / FL
May 15, 2024
 Verified review
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Apr 29, 2024
 Verified review
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Apr 6, 2024
Under review

Still have not received my order from Freshlabels

Still have not received my order from 10 days ago while it says deliverd in 3-5 days. I might have to use the trusted shops insurance…
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Answer by Freshlabels
Apr 9, 2024
Hi, thank you for the review. The order was created on the 27th (afternoon) and therefore shipped the next day, the 28th (as we promise on our website). Due to Easter holidays, the delivery service probably could not deliver the package as usual + there was a weekend right after the holiday. We see that the package was delivered safely. There was nothing done wrong on our side so hopefully you understand. Thank you for considering making up your mind about this review and we wish you a lovely day. :) Linda / FL
Mar 1, 2024
 Verified review
looks like a display item. regardless of the quality of the Patagonia product (which I know very well) the item appears to have arrived in non-original packaging from the manufacturer, as I bought the same jacket in the past and it lacks labels explaining the quality and model of the jacket typical of Patagonia. Furthermore, it arrived with many creases and took several days to return to its shape. The spare buttons are missing. I would really appreciate an honest response from you. Greetings
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Answer by Freshlabels
Mar 12, 2024
Hello, we apologize for the inconvenience. We are already communicating via email, hopefully we can sort something our for you. :) Have a nice day. Linda / FL
Jan 5, 2024
 Verified review

Un site fiable

Deux commandes passées sans souci sur le site. La livraison suit les délais indiqués et le suivi est conforme aux attentes. Je n’ai pas eu à retourner d’article pour l’instant donc je ne peux pas juger le service client pour l’instant.
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Jan 28, 2024
 Verified review

Reliable

Fast shipping. Discount was not applied so I send a mail. It was credited to my account within two days.
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Answer by Freshlabels
Mar 12, 2024
Hi, we appreciate your feedback, glad everything went smoothly. :) Linda / FL
Dec 9, 2023
 Verified review
Great and quick customer service and even during Black Friday the package got here quickly.
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Dec 24, 2023
 Verified review
Top experience!!! The customer service is perfect Thank you very much
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Nov 15, 2023
 Verified review
Nice selection of products and great prices. Delivery is on point.
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Aug 26, 2023
 Verified review
Enchantée par ma commande,jivraison rapide,je recommandreai
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Answer by Freshlabels
Sep 11, 2023
Hi Marie, thanks a lot for the nice feedback! We appreciate it. <3 Kind regards, Lenka/ FL
Oct 26, 2023
 Verified review
Good communication - nice range of products
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Answer by Freshlabels
Oct 30, 2023
Hi Sarah, thanks a lot for the nice feedback! We appreciate it. :) Kind regards, Lenka/ FL
Dec 4, 2023
 Verified review
Trustworthy, responsive, good packaging
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Mar 19, 2024
 Verified review
Perfect, best price for Novesta Gats
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Answer by Freshlabels
Mar 20, 2024
Hi, we appreciate the nice feedback! Glad you are happy with your purchase. Linda / FL
Jan 24, 2024
 Verified review
Great price and service.
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Dec 19, 2023
 Verified review
Parfait. Rien à redire.
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