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Top positive review
May 21, 2023
Verified review
Re: TDT-JW230317Larry-WY-TM-0611
I would like to take this opportunity to thank Kelly for the Thailand, Cambodia, and Malaysia tour she developed for us for the period of 17 March to 17 April 2023. Now that I have returned home and had time to reflect on our experiences I can safely say you exceed my expectations in so many ways.
During the planning stage you collected the appropriate information, developed a plan, then responded to my feed back in a timely manner. Your degree of planning showed an excellent understanding of the local environment and its challenges. The end result was an efficient tour that provided a good balance of cultural immersive, fun and, time to recover just when needed. In addition you provided updates whenever changes like flight times occurred and local points of contact given should a concern arise. Your updates demonstrated you were looking ahead of our tour progress making certain there were no problems.
The local tour guides you selected were consistently excellent. They were very engaging, knowable, and energetic. They would discuss what was planned, and how it was to be done, and if there were any questions or changes we wished to make. Time after time when we went to a venue they knew the best way to get there, already had the tickets or forms to get right in and then provided an excellent experience. At the end of the event they had an air conditioned vehicle waiting for us with cool towels and ice water. In this hot climate this was very much appreciated. Not having to stand around waiting added to the overall enjoyment.
I can not say enough about your excellent logistics planning. We never felt rushed, when we got to a hotel we were always expected and they were ready for us. All seven of the flights we took were well planned. The guides would take us to the airport and check us in to be certain there was no problems. When we arrived at our destination there was always someone waiting for us and we were off without any delays. In the one instance where there was a question about having the necessary country visa for a flight. Not only were you quickly available but you produced an alternate plan that actually got us to our next destination a few hours sooner than originally planned.
How and where one travels is a highly personal decision. But through your interview you obtain the necessary information to provide us the appropriate type tour. The overall experience was excellent and something we will remember forever.
Your being recognized as one of the most trustworthy tour operators is well deserved.
Sincerely,
Larry Mallow and Fengxia Du
Good, but missed follow up by Amira during the stay
The guide who was like the Tourmanager was new in his job, but a very nice, helpful and polite young man. Van recommend him
Booking through TravelLocal provided an experience so much more than any other holiday I have been on. Ghana has so much to offer, it really felt like we had multiple holidays all in one in just 9 days. Safari, beach, waterfalls, history and the people are so wonderful and welcoming.
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Mar 27, 2024
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I loved that the Travel agent was very responsive and communicated promptly with me. He was also very accommodating to my preferences in tours and hotels. I also loved that the Travel Local administration were also happy to ease my mind by answering and questions and concerns I had.
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Mar 17, 2024
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TravelLocal is a very easy to use website that connects you with an expert from the country you want to visit. They make everything so easy so that you can relax. They answer back very quickly and are knowledgeable with their information. I recommend them!
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Mar 28, 2024
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Always a great experience
We have used Travel Local four times now and really appreciate the ability to plan our trips with trusted English speaking in-country experts. Their advice and suggestions have always proved excellent and enhanced our experiences a great deal.
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Mar 8, 2024
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It was a lovely experience to deal with Travel Local.
The trip planner, tickets for trains and flights, beautiful accommodation and guides who were friendly, considerate and knowledgeable: all provided seamlessly.
Was an excelelnt service
Travel Local directed me to their top rated agents for Siem Reap destination and they did not disappoint. Siem Reaper agency was responsive and creative in putting together a six day package based on discussions back and forth
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Mar 24, 2024
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This custom built trip to Costa Rica was excellent. Within our budget and we feel we got great value. The private transfers were excellent and on time. Friendly drivers and guides.
TravelLocal has always been top shelf in customizing itineraries
TravelLocal has been responsive, patient with requested itinerary changes, and aware of traveler interests. I will continue to use their travel assistance in future trips.
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Mar 25, 2024
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Exploring Patagonia
We appreciated the attention to detail and having a contact person available to answer questions. The choice of tours and lodging fit our interests and budget perfectly.
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Mar 11, 2024
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We have used travel local several times now and have always found their local agents really easy to deal with and extremely knowledgeable and helpful.
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Mar 15, 2024
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Colombia - Thank You TravelLocal
We had a great trip to Colombia organised through TravelLocal who booked our hotels, guides, drivers, internal flights etc.
All the steps for preparing the tour was really good and professional. The itinerary design was excelent.
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Mar 15, 2024
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Fantastic Trip to Costa Rica
Every adventure in our trip was much more that we expected. Fantastic
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Mar 17, 2024
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We loved the Parisian! Vinales was our favorite village!
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Mar 3, 2024
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Everything was perfect - keep up the good work.
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Feb 21, 2024
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A Great Trip
Monique, who was filling in for Luis, did a great job setting up our trip and listening to what we wanted to do.
When we did have an issue with a particular Casa, Yunior, in Cuba, was reachable and responsive. We did not end up agreeing on the suitability of the Casa in question so we did not get a refund for that night but we solved the problem ourselves by finding our own place (an extra $25 per night seemed reasonable to us). In fairness the Casa MiCuba picked was fine but the location was terrible: out of the way, dirty area with no restaurants nearby.
It was great trip and the details, travel plans, tours etc arranged by the company were great. Not fancy but we felt we got to interact with the Cuban people.
I love that Monique told us it would be fine to bring items to give away. We brought everything from toothbrushes to Tylenol to baseball caps. All much appreciated.
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Feb 26, 2024
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Great experience in Argentina!
I love the fact that you get connected with local travel agencies around the world. It makes it much easier when you reach your destination to keep in touch with them. Very easy planning experience and secure payment process. I used it to plan my trip to an Argentina and it exceeded my expectations! Everything was flawless! I will definitely use TravelLocal again instead of wasting my time to make my own research without really knowing what to look for. You set your budget, you get connected to the travel agency in your destination of choice, and they set up a plan for you based on your budget and requests. They are flexible and very responsive. I got connected to Andrea from Terra Argentina and she was awesome!
My only wish is to have them come out with an app. It will be easier in my opinion.
I highly recommend TravelLocal.
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Jan 30, 2024
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Lots of moving parts on trip through Colonial Mexico (many sites, active itinerary, internal flights and a fair amount of driving), all of which were well organized and executed. On a trip like this, you encounter unanticipated issues, all of which were handled responsively and efficiently by Ivana, who we would highly recommend. Descriptions of tours could be improved, so the traveler can be better prepared (like, knowing there would be hiking and swimming on certain tours).
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Feb 19, 2024
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Thank you for all the guides . The Um Kalthum mausoleum was closed!
In a friendly way, I got the itinerary as I requested. He was diligent throughout the trip, without errors and without delays. Thank you for all the guides without exception for their competence, their availability, and for their patience.
I have nothing to suggest to you so that you can do even better, it’s excellent!
I can just say that it is very important to make sure that the places to visit are certainly open and free to access.
The Um Kalthum mausoleum was closed!
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Feb 18, 2024
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We had a fantastic self drive holiday arranged through TravelLocal in Costa Rica for 22 days which included 8 hotels, many guided tours and 10 days car hire. The travel app kept us informed all the way and its was great to have the freedom of a personal holiday with all the support you would get from a Group tour when you needed it. I have no hesitation in recommending both CRS Tours and TravelLocal too.
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