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certified since: Dec 9, 2014
updated on: Nov 30, 2022
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certified since: Dec 9, 2014
updated on: Nov 30, 2022
travellocal.com/en is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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Reviews for travellocal.com/en

61 verified reviews in the last 12 months

1,406 total reviews
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Jun 24, 2022
We booked our June 2022 trip to Egypt through Trip.Me with Memphis Tours being the local tour operator. Our itinerary started with a flight from JFK to Cairo, two nights in Cairo at the Four Seasons, followed by a flight to Aswan where we joined a 3-night Nile Cruise to Luxor and then a couple of nights at the Hilton in Luxor. We had a fantastic vacation full of amazing experiences and incredible memories. The planning and booking process through Trip.me was excellent - Amira the contact person we worked with was professional, always prompt to respond and easy to work with to create an interesting itinerary - all the tours they arranged and planned for us were perfect. We did try to do the Hot Air balloon ride in Luxor but unfortunately it got cancelled as it was too windy - we will do that next time! Our experience with all the members of the Memphis Tours team was exceptional from start to finish. Super organized and professional service from all - special thanks to Reem Khaled, Maha Elhefny, Shreef and Ahmed Amine. Highy recommend Trip.me and Memphis Tours ! This was our itinerary: - Overnight Flight from JFK to Cairo Day 1 Arrive Cairo Greeted at Cairo international airport by tour leader and transfer to hotel Dinner by the Pyramids and Sound and Light show Hotel - Four Seasons First Residence Day 2 Visit Giza Pyramids & entry tickets to go inside, Camel ride, Sphinx, Egyptian Museum, Khan El Khalili Bazaars Hotel - Four Seasons First Residence Day 3 Fly to Aswan Embarkation - Visit the High Dam, the Granite Quarries and the Temple of Philae Cruise - Amwaj Livingstone Day 4 Sail to Kom Ombo and visit the Temple shared by two gods Sobek & Haeroris Sail to Edfu and visit Horus Temple Cruise - Amwaj Livingstone Day 5 Sail to Luxor - Visit the West Bank Valley of the Kings, temple of Queen Hatshepsut and Memnon Cruise - Amwaj Livingstone Day 6 Disembarkation - Visit the East Bank (Karnak and Luxor Temples); Sound and Light show at Karnak Temple - transfer to hotel in Luxor and overnight Hotel - Hilton Luxor Resort & Spa Day 7 After breakfast - Visit Medinet Habu and Ramasseum – Transfer back to hotel and overnight Hotel - Hilton Luxor Resort & Spa Day 8 Visit West Bank, Valley of the Nobles & Valley of the workers – transfer to your hotel in Luxor and overnight Hotel - Hilton Luxor Resort & Spa Day 9 Flight from Luxor to Cairo Flight from Cairo to JFK
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Oct 5, 2022
Multiple problems with having my payment processed.
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Reviews for travellocal.com/en

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 Verified review
Nov 2, 2022
Re: SGA Travel A tour of Turkey: Incredible in Every Way! Incredible: travel agency (SGA Travel); travel agent (Caglar); guide (Serdar); driver (Ehtam); 20-day private tour itinerary (Oct 3-23, 2022); hotels; transport; price; etc, etc.; even the weather! I highly recommend that you take a SGA Travel package or private tour of beautiful and interesting Turkey! Trip.me (now Travel Local) made this private (2 couples), very reasonably priced tour possible by connecting me with a very knowledgeable, efficient, and prompt, Turkish travel agent – Caglar. Shortly after carefully listening to and enquiring about our interests, dislikes, physical abilities, desired time period, … he sent me a very comprehensive, varied, interesting and well-balanced initial itinerary. After a little more input and a few tweaks it was perfect. Our guide and driver were great and worked extremely well together during our 20-day tour! Serdar communicated very well and had a vast and varied knowledge of Turkey’s history, culture, politics, geology, agriculture. He was well organized, hardworking, energetic, personable and caring! Ehtam was a very amiable and conscientious person with an incredible knowledge of the backroads and little scenic highways of Turkey. He was an excellent driver who obviously enjoyed showing us the varied beauty of his country. We came to view both as friends! When I compared the similar parts our tour to a 10-day Highlights of Turkey bus tour: hotels of the same quality; our tour was $37US less/day pp; we had 1.6 vs 0.9 meals/day; many more sites and activities were included and all were chosen based on our specifications; all our entry fees and such were included in the excellent price for the tour. One important warning: Be sure that you use the Turkish government’s official site to obtain your VISA. It was temporarily not working. I used one of the many carefully set up, alternative websites and ended up paying an extra $300 for our Visas. Re: Travel Local Generally, our experience was excellent. I have organized my own trips; participated in big bus, small group, private tours; big and small ship ocean and river cruises; … This is the 2nd great tour I have arranged with a local agent carefully chosen by trip.me / Travel Local. I will definitely use their valuable services again: vetted agents with an abundance of knowledge and experience; bankruptcy protection; payment options; guaranteed currency exchange rate for final payment … We had 2 problems with Trip.me/Travel Local this time. 1. There was an extended period during which no one responded to my emails. This was probably due to Covid and organizational difficulties that arose as Trip.me merged with Travel Local. I assume that these problems are now resolved. 2. One couple had to drop out of our private tour which - of course resulted in a price increase for the 2 remaining couples. Rather than simply increase the tour's price on the existing invoices, Travel Local issued 2 new invoices for the increase which then required a new set of down-payments and final-payments - twice the hassle and twice the transfer payment cost if you choose transfer money. Apparently this was done according to company policy. I shared my displeasure with this policy with them and they allowed me to make a single final transfer (cost = $50) instead of 2. I wonder if they would make a new invoice if the price had decreased. Hopefully they have now changed their policy so that any price change is dealt with on the existing invoice.
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Nov 1, 2022
We particularly liked the open and frequent communication we had with TravelLocal. When investing in a vacation with an online company, to a destination a long ways away, there is always a great deal of apprehension. We needn't have had any. Olman's frequent and open communication with us helped alleviate a lot of the stress we would have expected. The vacation was curated expertly but, beyond that, the nature of the dialogue between us and TravelLocal was a big part of what made our trip so fantastic. We will absolutely use their service again if we're planning another trip.
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3 days ago
Process was smooth and easy. I would have appreciated more detailed information on each day of the trip, guides' responsibilities etc. Now we just had to trust someone wold meet us at the Cairo airport when we arrive, and everything would evolve from there. This DID happen, but there were several days when my money is just sent off and I had very little to show in return.
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Nov 1, 2022 
Our customized trip was developed by Kamal after we used one of his standard tours on his website as a template. with modifications suggested by us and by Kamal, we had our dream vacation
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 Verified review
9 hours ago
Everything was great!! All the tours made for us were great and the responses were very fast!!
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5 days ago
The people (employees) are your greatest asset and you do have a great Team working for you
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Nov 14, 2022
Responsiveness and clarity of requested documents.
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7 days ago
Provide an Opal or similar to your clients.
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Oct 17, 2022
was very happy with the service I received from Hara. She was excellent, Hara went beyond to make me feel comfortable, about booking my trip to Greece. We were a party of 5, and everyone had a GREAT time. When I had questions, I would text Hara , while in Greece, I would get a response in whatsapp in less than a minute. I have 2 words for Hara, “Go Gurl. “ Any trips I take to Greece or surrounding areas, Haram you will get a call from me. I already sent 2 customers to her, and they were EXTREMELY satisfied. Thank you Hara, I had an amazing time in Greece ...!!!
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Oct 5, 2022
I covered a lot of this in other survey, but will summarize here again. Trip.Me was well organized & orchestrated. The guides & drivers were excellent. One of our drivers in particular went up & beyond to help me get medication when my husband was sick. We did not like our hotel in Cusco at all, but the other two were great. There was one guided hike that was a 2 hour drive from our Eco Resort. We thought that was too long a distance & would've appreciated if that was pointed out to us, so we could opt out.
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Oct 7, 2022
I used Vangelis in Greece for a shorter trip as I was meeting friends along the way and did not need a lot of scheduled events. He was happy to assist and add my friends to tours along the way. Federico put together an amazing itinerary and I would not hesitate to reccomend him to anyone. This trip was with my husband and it was FLAWLESS! Fantastic guides, drivers and hotels. I had a limited amount of time and I can't wait to go back and use him again.
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Oct 1, 2022
Perfect itinerary which gave me a cross section of the rich culture and history of Turkey. Loved the hot air balloon and Aegean Sea swim, the Hammam and of course the food. No matter if its fine dining or the local folks area, it was fantastic. Transport service was the best..best driver Akhmed, best tour guide Ali Katral, best bus! Everything was the best.
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Oct 1, 2022
Overall it was a delightful experience for our group of 13. On a personal note I very much appreciated the personal assistance of both Ali (tour guide) and Akmed (driver) in assisting me getting on and off the bus and navigating steep climbs and descents as I use walking sticks for my knee pain!
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Oct 9, 2022
It is friendly platform.
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Oct 5, 2022
Multiple problems with having my payment processed.
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Sep 29, 2022
Every single thing was perfect!! ..good food, quaint hotels, safe transport, best tour guide who spoke perfect English, wonderful cities. I loved the hot air ballon ride, hammam and swimming in the Aegean Sea…
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Sep 18, 2022
First off I want to say these guys are real! This is not a scam. My family and I had a trip planned to Poland for July with another travel company and about a month before the trip they cancelled over concerns in Ukraine. It was a frantic search to put another trip together and that’s when I found trip.me. Really liked that the trip is 100% customizable. We already had our airline tickets purchased and with trip.me we were able to start and finish the trip in the city we were flying into and out of (they were different). I was very skeptical if these guys were real and not just an internet scam (since everything so was easy to set up). Kasia was very responsive to all my questions including if they licensed and insured. She sent me all the insurance info. Still skeptical but when we arrived in Poland and our driver was waiting for us I felt great. Kasia and all the tour guides were great. Very knowledgeable and you can tell they love what they do. The drivers we had were phenomenal as well. They too were a wealth of knowledge. Paweł even let my son practice his drumming on the drive to Warsaw. Great thing about this being a personalized trip is you get to see a lot more than sitting on a bus with a large group. We did a lot of walking and saw a bunch of gems we would have not otherwise seen. I 100% recommend these guys. We will use trip.me again for our next trip.
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Sep 6, 2022
From first contact to traveling home this trip was planned flawlessly and exceeded my expectations. People always make the difference and I can’t say enough about how good we were treated to make this holiday special. Our contact stayed in touch before the trip and touched base throughout our travel, our guide was first class and a true joy to be around, our driver was a real professional. If I was going to do it again and we may I wouldn’t have changed a thing. I highly recommend all that were involved to make this trip so special.
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 Verified review
Sep 21, 2022
Our travel consultant Vangelis was excellant as were the drivers and tour guides on each island. The Fast Ferries were a great way to travel. I would recommend the 4 star hotels instead of the 3 star hotels for ammenities but the hotels we stayed in were clean and convenient, just not very spacious or having the amenities most Americans are used to. This was a great way to get a taste of Greece and the charming people who live there.
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Sep 12, 2022
We were totally satisfied with our trip nine days from Tangier to Casablanca. It was order organized by Hamid. He gave every thought to our happiness and comfort. I have no suggestions for what could be done better. The entire experience was a total pleasure
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