Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
May 21, 2023
Verified review
Re: TDT-JW230317Larry-WY-TM-0611
I would like to take this opportunity to thank Kelly for the Thailand, Cambodia, and Malaysia tour she developed for us for the period of 17 March to 17 April 2023. Now that I have returned home and had time to reflect on our experiences I can safely say you exceed my expectations in so many ways.
During the planning stage you collected the appropriate information, developed a plan, then responded to my feed back in a timely manner. Your degree of planning showed an excellent understanding of the local environment and its challenges. The end result was an efficient tour that provided a good balance of cultural immersive, fun and, time to recover just when needed. In addition you provided updates whenever changes like flight times occurred and local points of contact given should a concern arise. Your updates demonstrated you were looking ahead of our tour progress making certain there were no problems.
The local tour guides you selected were consistently excellent. They were very engaging, knowable, and energetic. They would discuss what was planned, and how it was to be done, and if there were any questions or changes we wished to make. Time after time when we went to a venue they knew the best way to get there, already had the tickets or forms to get right in and then provided an excellent experience. At the end of the event they had an air conditioned vehicle waiting for us with cool towels and ice water. In this hot climate this was very much appreciated. Not having to stand around waiting added to the overall enjoyment.
I can not say enough about your excellent logistics planning. We never felt rushed, when we got to a hotel we were always expected and they were ready for us. All seven of the flights we took were well planned. The guides would take us to the airport and check us in to be certain there was no problems. When we arrived at our destination there was always someone waiting for us and we were off without any delays. In the one instance where there was a question about having the necessary country visa for a flight. Not only were you quickly available but you produced an alternate plan that actually got us to our next destination a few hours sooner than originally planned.
How and where one travels is a highly personal decision. But through your interview you obtain the necessary information to provide us the appropriate type tour. The overall experience was excellent and something we will remember forever.
Your being recognized as one of the most trustworthy tour operators is well deserved.
Sincerely,
Larry Mallow and Fengxia Du
Good, but missed follow up by Amira during the stay
The guide who was like the Tourmanager was new in his job, but a very nice, helpful and polite young man. Van recommend him
We had no problems dealing with TrueLocal. The website was easy to use and communication with the trip provider was on the website or via email
Report review
Oct 26, 2023
Verified review
Experience with Memphis Tours-Travel Local for Egypt Tour
We like that Memphis Tours-Travel Local works provides all the information necessary and does the booking of hotels and flights while in Egypt. Then one is met with a Tour Leader at the airport, and that person is ones contact person throughout ones stay in Egypt. Then one has a guide and driver that work as a team for the northern portion of the trip. Once on the cruise portion of the trip one is assigned another guide and a small group of around 10-15 people that tour together. This allows for connections and continuity of the story-telling by the guides.
Report review
Oct 26, 2023
Verified review
Straightforward, profeesional, easy to work with
Report review
Oct 25, 2023
Verified review
Great holiday booked with ease. Always quick to reply to email queries even after paying up. Great service, everything was perfect on our trip to Costa Rica!
Report review
Oct 23, 2023
Verified review
First time using travel local and it exceeded our expectations
Report review
Oct 21, 2023
Verified review
The guides and the trips were great
Report review
Oct 20, 2023
Verified review
TravelLocal offers great options for new travel destinations.
Report review
Oct 20, 2023
Verified review
Communication, price and people will have me return to this company again
Report review
Oct 19, 2023
Verified review
Federico was excellent. Knowledgable. Friendly. Extremely responsive. Could not have asked for a better tour coordinator.
Report review
Oct 18, 2023
Verified review
Report review
Oct 16, 2023
Verified review
First (hopefully not last) good experience with Travel Local…
As an umbrella company Travel Local provides the level of security and confidence that we are dealing with a reputable, responsible local tour company (not unknown and/or unproven or worse fake entity)Organizing the trip with Abril from Tangol was a very nice experience (someone that listens and caters to our interests and physical abilities). The trip execution by hired suppliers (transfers, hotels, entry tickets, domestic flights, excursions) was close to perfection.
Report review
Oct 11, 2023
Verified review
fulfilling religious research trip
The service is superb, the itinerary was tailor made to meet my need, non-mainstream tourist attraction spots were suggested and visited. The guide was carefully picked and assigned who was very knowledgeable in response to my specification.
As there will be cultural differences, it will be perfect if a briefing session beforehand is arranged to pre-empt the expectation.
Report review
Oct 10, 2023
Verified review
The tour operator recommended Federico Abril was excellent. Prepared a tour that was only for us. extremely helpful throughout. We are very happy to have had Federico on ur side.
Report review
Oct 4, 2023
Verified review
5 of us just returned from a 20 day trip to Portugal the first 13 we’re organized by Travel Local and Off Beat Portugal. AMAZING!! The only way to travel, everything was on time the drivers/ guides could not have been friendlier more knowledgeable and kind. This is the way to see a country in our case Portugal. There was nothing lacking and everything went off like clock work. The guides would even adapt to fit our needs on the particular day as 95% of the time it was just the 5 of us in our group tour of the day. I believe we saw everything and missed nothing. Our feedback and input was sought always. If doing a trip this site should be your first stop if inquirey.
Report review
Oct 1, 2023
Verified review
Ease of use
Report review
Oct 1, 2023
Verified review
Trip Planning and Services With a Personal Touch
Elena did a fabulous job planning our two week trip to Greece. The itinerary included a combination of major historical sites like the Parthenon, Olympia and Delphi along with fun cultural activities like visiting a honey farm, wine and olive oil tasting and trips to the beach. I loved the hotels in each location. They were in great locations and included breakfast. But what made this trip exceptional were the people who provided their professional services included our driver, Michael, and the tour guides at the archaelogical sites. They were so knowledgeable and friendly and made us feel welcome!
Report review
Oct 1, 2023
Verified review
Perfect Trip
From the beginning planning stages to the entire trip it was flawless. Wonderful experience could not have ask for anything more .
Report review
Sep 28, 2023
Verified review
I liked the customer service and how easy it was to navigate the platform and how attentive the folks working for it were. They do listen and try to make it work your needs and budget.
Report review
Sep 27, 2023
Verified review
Full Review
We chose Kamal by searching on the internet. The process of quoting and finalizing was very smooth. Payment logistics also no issues. Our trip was for 8 days over 8 cities. Your star is our driver and now family friend, 'BRAHIM' , he gets TEN stars out of 5. Morocco should be very proud of him. Calm, informative, helpful, cheerful ALL the time and kept our EVERY trip on time. He made sure all the hotels/Riads were ready for our arrival. Had each guide ready and waiting for us so no time was wasted. Excellent suggestions for local eating places at every place, my list goes on. Kamal did a fantastic job catering to our likes and set us up on an excellent tour. The local guides at Rabat, Chefchaouen and Tangier were excellent. The ones at Fez and Marrakech could be more informative and cheerful. We have not stopped heaping praise on the people of Morocco and the tourism industry since we got back. That is in a large part due to Kamal and BRAHIM! Extremely well done. Keep it up please.
Report review
Sep 27, 2023
Verified review
I loved that our agent was local to the country we were visiting. It made it easier to have candid conversations to determine what options for the trip made the most sense for my husband and I.
Our hotel stays were awesome. We were close to everything we wanted to be near. Our agent also arranged for pick up transfers for us which made our vacation much more relaxing not having to worry. These transfers including taxis, planes, and ferries. We went to 5 different destinations in Greece and having to navigate this ourselves would have added a lot of stress. I was very thankful that we had a thorough agent who payed attention to the little details.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.