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Top positive review
May 21, 2023
Verified review
Re: TDT-JW230317Larry-WY-TM-0611
I would like to take this opportunity to thank Kelly for the Thailand, Cambodia, and Malaysia tour she developed for us for the period of 17 March to 17 April 2023. Now that I have returned home and had time to reflect on our experiences I can safely say you exceed my expectations in so many ways.
During the planning stage you collected the appropriate information, developed a plan, then responded to my feed back in a timely manner. Your degree of planning showed an excellent understanding of the local environment and its challenges. The end result was an efficient tour that provided a good balance of cultural immersive, fun and, time to recover just when needed. In addition you provided updates whenever changes like flight times occurred and local points of contact given should a concern arise. Your updates demonstrated you were looking ahead of our tour progress making certain there were no problems.
The local tour guides you selected were consistently excellent. They were very engaging, knowable, and energetic. They would discuss what was planned, and how it was to be done, and if there were any questions or changes we wished to make. Time after time when we went to a venue they knew the best way to get there, already had the tickets or forms to get right in and then provided an excellent experience. At the end of the event they had an air conditioned vehicle waiting for us with cool towels and ice water. In this hot climate this was very much appreciated. Not having to stand around waiting added to the overall enjoyment.
I can not say enough about your excellent logistics planning. We never felt rushed, when we got to a hotel we were always expected and they were ready for us. All seven of the flights we took were well planned. The guides would take us to the airport and check us in to be certain there was no problems. When we arrived at our destination there was always someone waiting for us and we were off without any delays. In the one instance where there was a question about having the necessary country visa for a flight. Not only were you quickly available but you produced an alternate plan that actually got us to our next destination a few hours sooner than originally planned.
How and where one travels is a highly personal decision. But through your interview you obtain the necessary information to provide us the appropriate type tour. The overall experience was excellent and something we will remember forever.
Your being recognized as one of the most trustworthy tour operators is well deserved.
Sincerely,
Larry Mallow and Fengxia Du
Good, but missed follow up by Amira during the stay
The guide who was like the Tourmanager was new in his job, but a very nice, helpful and polite young man. Van recommend him
Joana, the agent who arranged my trip gave me a personal call to ask my preferences, interests, reasons, and budget for visiting Madeira. From there she planned everything to the t, and I felt totally ‘taken care’ of. Throughout my stay, she and her team kept in touch every step of the way, including some last minute changes (weather, tour availability, and my hangover 😵). I cannot recommend them more.
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Dec 12, 2023
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We loved the luxury of being able to have a trip tailor-made for our physical needs, travel desires, and budget.
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Dec 12, 2023
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The agent and agency listened carefully to what we wanted in a travel adventure. The agent presented different options from which we could select. She followed up with us continually as we moved through out journey.
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Dec 11, 2023
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Travel local excellent organisation
We could not be more delighted. Travel local was excellent
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Dec 7, 2023
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Fantastic trip organised by Gullivers Travel in Ecuador. Jeremy Le Cam went above and beyond to ensure that our trip was successful and not too stressful.
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Nov 28, 2023
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I really liked the constant communication between our travel guide and us being in a new place it made it incredibly comforting to know that we had somebody to contact if there ever was a problem that being said I wouldn't change a thing our trip was incredible
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Nov 28, 2023
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Cambodian Perfection!
Travel Local was able to assist us in putting together a phenomenal vacation! They worked to put us in contact with Cambodia Travel Partners. Together they made an outstanding itinerary that truly took the experience of its customers to the next level. From the moment we booked our trip with them, we knew we were in for a remarkable journey. Lilly and Andre, the owners of Cambodia Travel Partners, are simply fabulous! Their commitment to ensuring every detail of the trip was taken care of is absolutely commendable. They went above and beyond to arrange every aspect of our travel experience, from our arrival in Cambodia to our departure, and all at a fraction of the cost that other agencies would charge. What set Cambodia Travel Partners apart is their attention to detail. They both even took the time to meet with us on several occasions personally to make sure we were comfortable and happy with the experience while we were there! No stone was left unturned, and every aspect of our trip was meticulously planned and executed. From the moment we landed in Cambodia, we were catered to at every step. The level of personal care and consideration from Lilly and Andre was second to none. They are true experts in their field and have a deep understanding of what it takes to create a seamless and unforgettable travel experience. One of the highlights of our journey with Travel Local was the exceptional service provided by one of their agents, Kanha. From the outset, Kanha made it her mission to ensure that our every need was not only met but exceeded. Her dedication to providing top-notch customer service was truly remarkable. Kanha went above and beyond, regularly checking in with us and promptly addressing any questions or concerns we had. Her proactive approach and genuine care for our well-being added an extra layer of comfort and assurance to our travels. The personalized touch and genuine hospitality extended by Lilly, Andre, and Kanha made our experience with Travel Local Cambodia truly unforgettable. It's not often that you come across a travel company that puts so much emphasis on the individual needs of each customer. The level of care and attention to detail demonstrated by their team is a testament to their passion for creating extraordinary travel experiences. In addition to their exceptional service, They also provided us with unique and enriching insights into the local culture, history, and traditions of Cambodia. Their depth of knowledge and ability to tailor the itinerary to our specific interests and preferences truly made our trip one-of-a-kind. We had the opportunity to immerse ourselves in the vibrant local life, explore breathtaking historical sites, and savor the authentic flavors of Cambodia, all thanks to the expertise and guidance that Travel Local was able to provide. We cannot recommend thrm highly enough. If you're looking for a travel company that goes above and beyond to ensure your journey is seamless, unforgettable, and tailored to your individual preferences, then look no further.
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Nov 27, 2023
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Absolutes experts in what they do.
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Nov 24, 2023
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Trip of a lifetime, we visited Delhi, Agra and Jaipur with our guide Shantanu and Fahim our driver over 11 days in November 2023. Excellent arrangements, wonderful hotels - I really recommend this Company.
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Nov 20, 2023
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Amazing service. Everything was made super easy and streamline in the holiday. The itinerary they put together was perfect. Lots of things we wouldn’t have done on our own.
Having a WhatsApp chat with 2 reps on holiday to answer last minute questions or confirm pickup times is an added bonus to keep it stress free.
Can’t fault the service and will be using again. Perfect holiday (lucky with weather also helps).
Would highly recommended using this service, especially for holidays in Vietnam or close by.
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Nov 18, 2023
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I loved that I could customize the trip. No other on-line tour package checked all the boxes. As a result, being able to build my own travel itinerary let me plan the perfect trip for my mother and me.
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Nov 7, 2023
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we loved all the 5 star hotels except 1 as it was more a family style with no fine dinning options and children running around.
Namely the Taj convention centre in Agra.
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Nov 3, 2023
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Amazing experience!
Having someone waiting for you at the airport was a good thing, I felt confident that I would get around. The cruise was unforgettable-everyone was amazing. I didn’t want to leave!
We had no problems dealing with TrueLocal. The website was easy to use and communication with the trip provider was on the website or via email
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Oct 26, 2023
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Experience with Memphis Tours-Travel Local for Egypt Tour
We like that Memphis Tours-Travel Local works provides all the information necessary and does the booking of hotels and flights while in Egypt. Then one is met with a Tour Leader at the airport, and that person is ones contact person throughout ones stay in Egypt. Then one has a guide and driver that work as a team for the northern portion of the trip. Once on the cruise portion of the trip one is assigned another guide and a small group of around 10-15 people that tour together. This allows for connections and continuity of the story-telling by the guides.
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Oct 26, 2023
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Straightforward, profeesional, easy to work with
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Oct 25, 2023
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Great holiday booked with ease. Always quick to reply to email queries even after paying up. Great service, everything was perfect on our trip to Costa Rica!
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Oct 23, 2023
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First time using travel local and it exceeded our expectations
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Oct 21, 2023
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The guides and the trips were great
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Oct 20, 2023
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TravelLocal offers great options for new travel destinations.
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