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Top positive review
May 21, 2023
Verified review
Re: TDT-JW230317Larry-WY-TM-0611
I would like to take this opportunity to thank Kelly for the Thailand, Cambodia, and Malaysia tour she developed for us for the period of 17 March to 17 April 2023. Now that I have returned home and had time to reflect on our experiences I can safely say you exceed my expectations in so many ways.
During the planning stage you collected the appropriate information, developed a plan, then responded to my feed back in a timely manner. Your degree of planning showed an excellent understanding of the local environment and its challenges. The end result was an efficient tour that provided a good balance of cultural immersive, fun and, time to recover just when needed. In addition you provided updates whenever changes like flight times occurred and local points of contact given should a concern arise. Your updates demonstrated you were looking ahead of our tour progress making certain there were no problems.
The local tour guides you selected were consistently excellent. They were very engaging, knowable, and energetic. They would discuss what was planned, and how it was to be done, and if there were any questions or changes we wished to make. Time after time when we went to a venue they knew the best way to get there, already had the tickets or forms to get right in and then provided an excellent experience. At the end of the event they had an air conditioned vehicle waiting for us with cool towels and ice water. In this hot climate this was very much appreciated. Not having to stand around waiting added to the overall enjoyment.
I can not say enough about your excellent logistics planning. We never felt rushed, when we got to a hotel we were always expected and they were ready for us. All seven of the flights we took were well planned. The guides would take us to the airport and check us in to be certain there was no problems. When we arrived at our destination there was always someone waiting for us and we were off without any delays. In the one instance where there was a question about having the necessary country visa for a flight. Not only were you quickly available but you produced an alternate plan that actually got us to our next destination a few hours sooner than originally planned.
How and where one travels is a highly personal decision. But through your interview you obtain the necessary information to provide us the appropriate type tour. The overall experience was excellent and something we will remember forever.
Your being recognized as one of the most trustworthy tour operators is well deserved.
Sincerely,
Larry Mallow and Fengxia Du
Good, but missed follow up by Amira during the stay
The guide who was like the Tourmanager was new in his job, but a very nice, helpful and polite young man. Van recommend him
Travel Local is easy to use and connects you to experienced local travel agents
Travel Local is very easy to use and quickly connects you to a trusted, experienced local travel agency in your destination. I've used it twice now, for Ecuador and Greece, both times with great results. Definitely recommended!
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Aug 1, 2023
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We really liked the custom Itinerary that Daniele helped us put together. We liked almost every Guide selected by Travel Local. All the drivers showed up on time and were very professional. The hotels recommended/selected were excellent both in amenities and in location. We were able to see an amazing amount of Southern Spain in a very short amount of time with a great amount of flexibility based on excellent planning and input from Daniele.
There was only one guide that was a bit disappointing took us to Toledo but the others were exceptional and we have had many guides over the years. Also, I wouldn't include the Spanish Town as a part of Barcelona Itineraries, as it is a bit of a filler - Everything else we seen there was excellent.
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Jul 29, 2023
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Travel Local setup a local travel agent in Italy for us that planned things perfectly. I think the only thing I would say is to maybe assist the traveler to understand the process a bit a better initially. It was odd not having confirmation numbers until a few weeks before we left with making all payments well ahead of time.
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Jul 23, 2023
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Travel local is awesome
Travel local is a fabulous online site, putting people in contact with fabulous local travel agents. Our experience with Ingrid in Croatia was superb, best trip ever!
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Jul 23, 2023
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We loved every tour and every hotel except Hotel Nobile in Rio. The other hotels were wonderful. We loved Ilha Grande and Daria suggested it. It was a wonderful surprise. We were traumatized by the African Market in Salvador Bahia, where they had all the animals for sacrifice (I'm an animal lover) and the temple which was interesting, but upsetting. Also our guide in Salvador launched into a description of How Jews controlled the World Bank and other conspiracy thoeries. I'm Jewish and that offended me. Iguazu Falls was spectacular and our guide wonderful, and so was our guide in Rio. The hotels in Iguazu, Salvador, Paraty and Ihla Grande were all fabulous. We marvelled at how Daria made all these connections and made it work within our budget and time constraints.
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Jul 22, 2023
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Dedicated to detail planning
Every detailed well planned. Drivers and guides were exceptional Planning the trip was easy and the planner was extremely responsive and timely.
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Jul 20, 2023
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Responsiveness of our planner and quality of the guides and drivers. I honestly cannot think of any way to improve this service
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Jul 17, 2023
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Our travel expert Federico in Spain put together an outstanding itinerary for us and carried it out flawlessly.
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Jul 9, 2023
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Smart planning choices
Instead of staying in multiple hotels, we used two as home bases and took day trips from each. We enjoyed being able to unpack & relax at both.Combining 1/2 day tours with full day gave us free time in between tours.
Staying in central city locations made it easy to get around.
Our travel agent Joel listened to my concerns & kept in touch on a regular basis.
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Jul 7, 2023
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Pilgrimage to Patmos
There are several ways that I could describe my experience with Elena and Greece Insiders Travel.
I could say that the experience was below average, average, good, excellent, or outstanding. In my case the trip and the planning were more than outstanding.
Everything was so easy, from communications to the the payment. I can't thank Elena enough. This was my first time traveling outside the US for pleasure and I was traveling alone. I needed someone that I could trust to guide me along the way and that is exactly what I received.
Everything went perfectly, from my arrival at the airport in Athens and being met by a professional driver who knew where he was going, and oriented me to the city on the ride to the hotel, to my departure on Aegean Airlines for my return to Athens from the islands, which was coordinated perfectly with my domestic airline flight for the trip home.
At the hotel I received a welcome packet with my final detailed instructions for the trip. The tickets I needed for the ferry trip were included in the packet. The packet had dates and times for everything. To include, when I was to be where and who would be meeting me there. Everyone was on time as promised. Additionally, there were pictures of the hotels I would be staying with times for check in.
The tour guides were outstanding. I went to Greece to learn about the country and I was very well educated by the tour guides. I cannot thank them enough.
It was a please to learn from them.
My private tour guide in Patmos stated that in in Greece it is important to get value for your money. I truly received value for the money I paid from the trip.
Because I was not familiar with the country I had to depend on Elena to guide my itinerary choices. She was able to structure my trip so that I received everything that I hoped to get from the trip. She really listened and got it right.
All I had to do was enjoy the trip. When I go back with my friends on a more complicated trip I will not hesitate to use Greece Insiders Travel and I hope I can get Elena to plan my trip. I felt like a VIP as I traveled Greece.
Again, my experience with Greece Insiders Travel was outstanding.
Sincerely,
Ted Williams
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Jul 5, 2023
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Overall a Great Travel Experience to Greece
I'm writing my review here because this is the place I found some reviews before taking the plunge to use Travel Local. Admittedly I was skeptical of the high marks. And here I am giving a 5-star because my experience with the website and my local expert was top-notch. I do think the website could have more customization options but that's not enough for me to dock a star off since Vangelis' local expertise made up for it.
Like most travel plans, not everything goes as planned perfectly and you should always expect some unexpected. For example, one of my tours was cancelled and rescheduled for another day. Vangelis was of course quick to inform me about it. Having Travel Local's local expert comes in very handy here. I also had to check out really early from one of the hotels I stayed at, and weirdly, there was no receptionist to hand over my key at the time of checkout. So I was in communication with Vangelis again just to make sure the hotel didn't think I ran off with their key. Again, I received top-notch service and I can't give Vangelis a glowing enough review for being there when I had questions.
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Jul 4, 2023
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Cambodia and Vietnam trip
The itinerary went to plan with each guide meeting us on time in each destination and ensuring that we had an enjoyable time. Each guide also used their local knowledge to agree start times with us and slight changes to the order of the itinerary in order to avoid traffic congestion and crowds.
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Jul 1, 2023
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Porto to The Algarve in 14 days.
Porto to The Algarve in 14 days
Mariana organised an interesting and well thought out trip from the north to the south of Portugal for us.
The towns/cities visited and the organised day trips gave us a real insight into the culture of everyday Portugal as well as the very interesting history of the country.
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Jun 26, 2023
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Overall wonderful trip!
I really liked the casa owners- they made sure we had no problems. All of the guides were excellent - well informed and helpful. We had one tour ( out of many) that was less than satisfactory and the company assured us they would not use them again. Overall wonderful trip!
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Jun 23, 2023
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Planned to perfection, our hotels, trips, meals, guides etc were absolutely fantastic!
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Jun 21, 2023
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Outstanding experience
Our local contact Carmen was professional, very nice and attentive. She helped us put together a perfect plan, and when we missed a flight, she made adjustments so that we don't miss anything we wanted to see although we arrived almost 24 hours late. The guide Danny was outstanding. He spoke English well, he was knowledgeable and taught us a lot about the history, geography, food, and people of Ecuador, and he let us explore at our own pace but always made sure we were on time to the next place or our hotel. He did a great job connecting us with locals in a variety of ways. Excellent accommodations, too.
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Jun 20, 2023
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Travellocal planned a fantastic trip to Morocco
Travellocal planned a fantastic trip for our family of six to Morocco - each destination was spectacular, and the itinerary was amazing. The hotels were magnificent, and the guides friendly and knowledgable. I would highly recommend them to anyone!
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Jun 20, 2023
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Greece (Athens, Mikonos, Santorini, and Crete)
Using travel local to book our trip took the difficulty out of international travel. The local agent knows the best location to book for your hotels, interesting tours, sets up any needed transfers, flights, etc. using them took the worry and planning off our plate, but still allowed us to craft the vacation of our dreams.
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Jun 19, 2023
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They provided unique experiences such as a food tour with local guides and a lovely cruise in Santorini.
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Jun 19, 2023
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Since I did not travel with a group, it was important that I see all the spots I had researched. Hannah was great about finding the best accommodations and creating private tours to take me to places where I wanted to go. For example, Cape Agulhas is the most southern point of Africa. Most tours do not stop there. I got to visit this spot and stayed In the amazing Agulhas Ocean Guest House. The owners were charming and the views unparalleled.
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