travellocal.com/en
Reviews:

157 reviews in the last 12 months1,602 total reviews  

4.94
Excellent
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Top positive review

May 21, 2023
 Verified review
Re: TDT-JW230317Larry-WY-TM-0611 I would like to take this opportunity to thank Kelly for the Thailand, Cambodia, and Malaysia tour she developed for us for the period of 17 March to 17 April 2023. Now that I have returned home and had time to reflect on our experiences I can safely say you exceed my expectations in so many ways. During the planning stage you collected the appropriate information, developed a plan, then responded to my feed back in a timely manner. Your degree of planning showed an excellent understanding of the local environment and its challenges. The end result was an efficient tour that provided a good balance of cultural immersive, fun and, time to recover just when needed. In addition you provided updates whenever changes like flight times occurred and local points of contact given should a concern arise. Your updates demonstrated you were looking ahead of our tour progress making certain there were no problems. The local tour guides you selected were consistently excellent. They were very engaging, knowable, and energetic. They would discuss what was planned, and how it was to be done, and if there were any questions or changes we wished to make. Time after time when we went to a venue they knew the best way to get there, already had the tickets or forms to get right in and then provided an excellent experience. At the end of the event they had an air conditioned vehicle waiting for us with cool towels and ice water. In this hot climate this was very much appreciated. Not having to stand around waiting added to the overall enjoyment. I can not say enough about your excellent logistics planning. We never felt rushed, when we got to a hotel we were always expected and they were ready for us. All seven of the flights we took were well planned. The guides would take us to the airport and check us in to be certain there was no problems. When we arrived at our destination there was always someone waiting for us and we were off without any delays. In the one instance where there was a question about having the necessary country visa for a flight. Not only were you quickly available but you produced an alternate plan that actually got us to our next destination a few hours sooner than originally planned. How and where one travels is a highly personal decision. But through your interview you obtain the necessary information to provide us the appropriate type tour. The overall experience was excellent and something we will remember forever. Your being recognized as one of the most trustworthy tour operators is well deserved. Sincerely, Larry Mallow and Fengxia Du

Top negative review

May 14, 2023
 Verified review
Good, but missed follow up by Amira during the stay The guide who was like the Tourmanager was new in his job, but a very nice, helpful and polite young man. Van recommend him
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Reviews for travellocal.com/en

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May 28, 2023
 Verified review

A private tour put Poland in our hearts.

We loved having our personal planner Kasia, the quality of guides and drivers that knew the roads and were great to interact with. The hotel locations were great and the staff were helpful and personable. The history of Poland was incredible. Personal interaction with say a family, a business owner, a student, to get a gel for life in Poland would be awesome!!
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May 27, 2023
 Verified review
The tour was excellent. We did experience some very long days and walks to our hotels.
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May 27, 2023
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May 24, 2023
 Verified review
From being picked up at Kathmandu Airport & taken to our hotel on arrival to being dropped back there 15 days later, our tour experience was perfect. First 3 days with a guide seeing many places of interest in Kathmandu, onto Chitwan for a fantastic experience which included jeep safari, jungle walk & canoe trip, few days in beautiful Pokhara, then a homestay with a local family. Another night in Dhampus Village where we had views of the Annapurna Range then a bus trip back to Kathmandu. Really felt like we saw so much of this fantastic country. Not much that could have improved our trip but would maybe suggest a little bit more info in the itinerary on what clothing/baggage required at certain times as we were not prepared properly for the trekking part luggage wise. However, Anish just did a bit reorganisation & all went well.
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May 22, 2023
 Verified review

Excellent Quality and Service

The quality of everything in the tour they designed for us. Given that we were on a budget, we had oustanding hotels, transportation, guided tours and events!!!
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May 21, 2023
 Verified review

Re Thanks Kelly

Re: TDT-JW230317Larry-WY-TM-0611 I would like to take this opportunity to thank Kelly for the Thailand, Cambodia, and Malaysia tour she developed for us for the period of 17 March to 17 April 2023. Now that I have returned home and had time to reflect on our experiences I can safely say you exceed my expectations in so many ways. During the planning stage you collected the appropriate information, developed a plan, then responded to my feed back in a timely manner. Your degree of planning showed an excellent understanding of the local environment and its challenges. The end result was an efficient tour that provided a good balance of cultural immersive, fun and, time to recover just when needed. In addition you provided updates whenever changes like flight times occurred and local points of contact given should a concern arise. Your updates demonstrated you were looking ahead of our tour progress making certain there were no problems. The local tour guides you selected were consistently excellent. They were very engaging, knowable, and energetic. They would discuss what was planned, and how it was to be done, and if there were any questions or changes we wished to make. Time after time when we went to a venue they knew the best way to get there, already had the tickets or forms to get right in and then provided an excellent experience. At the end of the event they had an air conditioned vehicle waiting for us with cool towels and ice water. In this hot climate this was very much appreciated. Not having to stand around waiting added to the overall enjoyment. I can not say enough about your excellent logistics planning. We never felt rushed, when we got to a hotel we were always expected and they were ready for us. All seven of the flights we took were well planned. The guides would take us to the airport and check us in to be certain there was no problems. When we arrived at our destination there was always someone waiting for us and we were off without any delays. In the one instance where there was a question about having the necessary country visa for a flight. Not only were you quickly available but you produced an alternate plan that actually got us to our next destination a few hours sooner than originally planned. How and where one travels is a highly personal decision. But through your interview you obtain the necessary information to provide us the appropriate type tour. The overall experience was excellent and something we will remember forever. Your being recognized as one of the most trustworthy tour operators is well deserved. Sincerely, Larry Mallow and Fengxia Du
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May 21, 2023
 Verified review
Everything was excellent. We re-worked potential itineraries a few times but got it just how we wanted. Our local guides in Bangkok (Lid) and Chiang Mai (JR) were awesome.
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May 18, 2023
 Verified review
We enjoyed the tours that were arranged for us, particularly the Bordeaux wine tour and the Mimi cooking school.
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May 15, 2023
 Verified review

Once in a lifetime Polish adventure

My mom and I did a tour of Poland the week before we were meeting family. Our advisor Dominika set us up in some of the nicest hotels in close proximity to all the sites. Dominika also booked us on excursions where we not only learned about our heritage but also got to do things I would not have been able to find on our own or through a mainstream tour guide app. On top of that we had potentially the best tour guides as well as our private driver for the week, Mariusz, who was a highlight of our trip.
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May 11, 2023
 Verified review

Solo trip to Spain

The ability to custom make the trip at least to a certain extent. Having someone in Spain I could contact at any time was the best feature.
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May 10, 2023
 Verified review
If you could improve your payment portal, please.
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May 10, 2023
 Verified review
The whole process of organizing and planning our trip was all taken care of for us and it was easy to communicate with the company and our travel expert.
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May 9, 2023
 Verified review
everything was organized for you and you had 24/7 support whilst on holiday
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May 8, 2023
 Verified review

Absolutely wonderful

Absolutely wonderful the planning I couldn’t have done better myself and this left me the opportunity to enjoy the trip. Clement was helpful and answered my many emails very timely.
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May 4, 2023
 Verified review
Our local guides were excellent, knowledgeable and fun and our tours were well crafted to give us a feel for the local culture as well as the history and the natural beauty of the area. Lots of GOOD food & wine!!
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