CookinglifeReviews

: 2,260Good

4.35

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certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,798 verified reviews in the last 12 months

2,260 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


1 year ago 
I have made 3-4 orders with cookinglife in the past. The delivery usually takes about a week. I used to be happy with the selection of products in the shop and the deliver and quality. My last order though was the opposite of what I was used to at Cookinglife. I had ordered a range of MEPAL storage boxes. Although the delivery box was not damaged, 6 of the storage boxes were broken. On one box a piece of the plastic on the top had broken off and five of the other boxes had a deep scratch along the side. This must have been from when they unpacked the items at their warehouse as I didn't open the box with a knife. I sent them an email and got a response saying that I needed to provide photos of the box, the broken items and the delivery slip. I took photos of everything they had asked and sent it. They couldn't open the heic files so I changed into png. In total I sent the photos 3 times and when they had what they asked for they stopped responding to my emails. Im very disappointed of the customer service. I expect a replacement or the money back but they are not responding and ignoring my emails. It is going to be three weeks already without solving this.This is very unprofessional and I wouldnt have expected this. Cannot recommend.
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Reviews for Cookinglife

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 Verified review
11 months ago
I have not yet received my order
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 Verified review
11 months ago
I received my order today and three of the six glasses I received arrived smashed
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 Verified review
11 months ago
Me senti enganada, comprei através do site, vivo em Portugal e a página veio automaticamente traduzida, e a tradução está mal, aparece escrito que o artigo é a panela de pressão e não a borracha. Fiz a reclamação e enviei o print da tela onde consta o erro de tradução, e recebi de resposta que me enviaram o que comprei, e que as panelas neste site custam 90€ Um verdadeiro horror, para algo que deviam de agradecer por eu ver tamanho erro.
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 Verified review
11 months ago
Shipment not handed over to logistics. And really that's the most important part of delivery.
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 Verified review
11 months ago
The goods arrived on time, however they were damaged and not during the delivery. Both the case and the cutlery inside were marked. The knifes also looked to be different in colour. When requesting to send it back, I received an address label, but it will still cost me to send it back from the UK. Not impressed and be warned if buying from the UK as it will cost you to send anything back.
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 Verified review
11 months ago
Take more accurate pictures.
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Answer by Cookinglife
11 months ago
I am sorry to hear you are unhappy with the photos on our website. Please feel free to forward your ideas to our customer service. We are happy to improve our website for you! Kind regards, Your Cookinglife Team
 Verified review
11 months ago
Ordered 2 Belgian beer glasses which arrived totally smashed in the box, poorly wrapped. Informed company but not yet had a response.
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 Verified review
11 months ago
Llegó una copa rota, espero que me la vuelvan a enviar
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 Verified review
11 months ago
Me ha llegado incompleto...faltan las tapas de los dispensadores.
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 Verified review
1 year ago
Very bad experience and poor comunication, I ser that was a mistake in the delivery adress, send in the same moment an email to made the correction, Without any answer. Answer was given after sending the order without any possibility to solve. At the moment I already pay another transport tax to try received the order
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 Verified review
1 year ago
The first attempt of purchase hasn’t work. The second one we’re waiting once there is 1 item out of stock (which is not during the purchasing process). And also nothing was said about it, which item, if we could change for other color or model and on.
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 Verified review
1 year ago
Have yet to receive my order. Have contacted support at CookingLife and the courier and was not satisfied with responses or response timeframe from either. CookingLife responded initially but have not responded to further queries. The use of Fedex/Fastway needs immediate review. My package seems to have had to clear customs twice as it is being shipped through the UK I believe. I'm in Ireland. No extra customs and clearance should be needed if an EU only route is used by the courier. This does not seem to be the case! I cannot recommend anyone buy from here especially if they are in Ireland. It should not be the case that a customer who placed quite a substantial order does not know what is happening with their delivery 12 working days after it was shipped. Furthermore an Irish customer should not have to receive this awful experience due to poor choice of courier by Cooking life. Serious review of processes post Brexit needed here by CookingLife if they want to retain Irish customers.
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 Verified review
1 year ago
Despite several emails to report a broken item in my delivery I have still not heard anything in return. Very poor customer service.
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 Verified review
1 year ago 
One star is bigging them up really
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 Verified review
1 year ago
COMMANDE UN MARCATO ATLAS 150 WELLNESS GREEN ;RECU UN MARCATO ATLAS 150 GREEN ca n est pas un WELLNEES .JE DEMANDE A ETRE INDEMNISE VU VOS FAUSES VENTES. dabihaberroubache1gmail.com ordre:3836721 DATE27/07/2021 .CL5166
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 Verified review
1 year ago
Still waiting on delivery of Le Creuset casserole pot. Tracked my order to find out why there has been a delay and apparently my parcel is 'a bit too big' to deliver and has been passed to a specialist delivery firm for delivery within 48 hours. That time has now passed and still no parcel. Hermes delivery tracking site has no up to date information.
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 Verified review
1 year ago
Fortunately my parcel arrived surprisingly safely considering the very poor packing which had become unstuck, both on top, flap open ,and underneath the box the tape was not secure at all. Only one width of sellotape for a all joins and 1 KG contents. But, we are delighted with the contents!
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 Verified review
1 year ago
The product arrived late
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 Verified review
1 year ago
I did not get my order, I lost my money. Send me my order.
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Answer by Cookinglife
1 year ago
Hello, I noticed that there was a mistake in the delivery address you provided. Our customer service already contacted you, so the package can find its way to you asap! Kind regards, Your Cookinglife Team
 Verified review
1 year ago
Do what you promise
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