cookinglife.euReviews:
598 reviews in the last 12 months3,363 total reviews
Good
TrustmarkValid
Top positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Top negative review
May 29, 2023
Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu
Nov 11, 2023
Verified review
Great prices and fast reliable delivery
Many thanks, great value.
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Answer by cookinglife.eu
Nov 13, 2023
Dear Sean,
Thank you for sharing your positive experience with Cookinglife!
Great to hear that you are happy with our prices and fast delivery.
Enjoy your new scented burner refill! Let those lovely scents float around. Enjoy!
See you soon in our webshop. We have many more beautiful things in store for you :)
Kind regards,
Team Cookinglife
Nov 7, 2023
Verified review
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Answer by cookinglife.eu
Nov 8, 2023
Lieber Andrew, vielen Dank für Ihre positive Bewertung! Wir hoffen, dass Ihnen Ihre neue Wokpfanne gefällt. Viel Spaß damit! Mit freundlichen Grüßen, Team Cookinglife
Nov 1, 2023
Verified review
Good qualities, cups so cute, well communication , quick dispatch and delivery.
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Answer by cookinglife.eu
Nov 1, 2023
Dear customer, We"re thrilled to hear that you"re happy with your purchase and our service! It"s great to know that you"re enjoying your cute cups and that our communication and delivery speed met your expectations. If you have any other questions or need further assistance, don"t hesitate to let us know. Enjoy your cups! Best regards, Cookinglife team
Oct 29, 2023
Verified review
Prompt service
Promptness of delivery
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Answer by cookinglife.eu
Oct 30, 2023
Good evening, Thank you for your review. Great to hear that you are positive about the service of Cookinglife. Enjoy all your received items.
Oct 27, 2023
Verified review
All deliveries were on time
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Answer by cookinglife.eu
Oct 27, 2023
Dear Yashwant, Thank you for your feedback. We are delighted to hear that you are happy our prompt delivery. We wish you a great weekend with your new beer glasses!🍻️ Kind regards, Team Cookinglife
AZ
Alex Z.
Cork
Oct 25, 2023
Verified review
Very good products, fast delivery.
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Answer by cookinglife.eu
Oct 27, 2023
Dear Alex, Thank you for your positive review! We are pleased to hear that you had a pleasant experience with our webshop. We wish you lots of fun cooking with your new pans!🍳️ Kind regards, Team Cookinglife
Oct 25, 2023
Verified review
Always great offers on great quality wine glasses
Easy to nagivate website
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Answer by cookinglife.eu
Oct 25, 2023
Dear Eileen, Thank you so much for your kind words! It"s great to hear that you enjoy our selection of wine glasses and find our website easy to navigate. Enjoy your red wine glasses! Kind regards, Team Cookinglife
Oct 23, 2023
Verified review
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Answer by cookinglife.eu
Oct 24, 2023
Dear Herminio Veiga, Thank you for your positive review. Great to hear that you had a positive experience at Cookinglife. We wish you lots of (drinking) pleasure with the beer glasses! Kind regards, Team Cookinglife
Oct 22, 2023
Verified review
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Answer by cookinglife.eu
Oct 24, 2023
Dear Gmcgnn. Great to hear that you are happy with your order! We hope you enjoy your new kitchen appliances :) Kind regards, Team Cookinglife
Oct 19, 2023
Verified review
I ordered 6 Erdinger Beer glasses with Cooking Life , I was a little worried, that the glasses would arrive damaged,…. I need not have worried, the glasses were well packaged, and well marked Fragile … I am very happy with my purchase, and look forward to more deliveries from Cooking Life
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Answer by cookinglife.eu
Oct 28, 2023
Dear Donald,
Thank you for your positive review.
We are pleased to hear that you are satisfied with the packaging of your order. Our employees in the warehouse pack the packages every day with the greatest care, so it is good to hear that you received them in good order.
We hope you can now enjoy your beer even more with these beautiful Erdinger glasses!
See you soon in our shop! We have many more beautiful things in store for you.
Kind regards,
Team Cookinglife
Oct 19, 2023
Verified review
Nice heavy solid knifes
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Answer by cookinglife.eu
Oct 28, 2023
Dear Lee,
Thank you for your positive review!
We are delighted to hear that you are happy with your purchase.
Have fun cooking with your new steak knives :)
We hope you come back to check out our collection again soon!
Kind regards,
Team Cookinglife
Oct 17, 2023
Verified review
Quick delivery, excellent products
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Answer by cookinglife.eu
Oct 17, 2023
Dear Dan Sarbu, Thank you for your review. We hope you enjoy your items. Have a nice day! Regards, Marylene
Oct 16, 2023
Verified review
Orders take a long time and they only send standard answers.
I ordered on September 29th and when it was 10 days over and no update at DHL, I emailed them and they sent back three FAQ's to say that orders should take 3-6 days to arrive to my door.
So there was no help in actually looking up the order or reading my email. The parcel has not arrived, today is 16 October.
Not worth the wait. If you need some kitchen utensil, do you really want to wait 3 weeks, especially if they are not even helping to see why it hasn't shipped?
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Answer by cookinglife.eu
Oct 17, 2023
Dear Heidi, Thank you for your message. We apologise for the delay surrounding the shipment of your order. We see in our system that a system error occurred. The shipment was re-registered on 12 October. Fortunately, the shipment is on its way to you and you are expected to receive it within 2 working days. Hoping to have informed you sufficiently. If you have any further questions, please do not hesitate to contact us. Have a nice day!
Oct 16, 2023
Verified review
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Answer by cookinglife.eu
Oct 16, 2023
Good afternoon Joao, Thank you for your review! Great to hear that you are satisfied with Cookinglife. Enjoy your order! Kind regards, Team Cookinglife
Oct 15, 2023
Verified review
Great prices and excellent selection. Also the despatch team know how to pack parcels correctly. Highly recommended.
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Answer by cookinglife.eu
Oct 16, 2023
Good afternoon Andrew, Thank you for your review. Glad to hear you are happy with the service, we always try to pack all packages as well as possible. Enjoy your beer glasses! Kind regards, Team Cookinglife
Oct 15, 2023
Verified review
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Answer by cookinglife.eu
Oct 16, 2023
Goedemiddag Louis, Bedankt voor je review. Fijn om te horen dat je tevreden bent over de service. Veel plezier met je deegschraper! Met vriendelijke groet, Team Cookinglife
Oct 14, 2023
Verified review
Two plates in my set were broken during transit. The reporting system didn’t recognise my order number so I emailed their customer care desk, and have heard nothing.
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Answer by cookinglife.eu
Oct 16, 2023
Good afternoon Emma, Thank you for your review! I apologize that 2 plates were received with damage, we will certainly resolve this in good order with you! I have sent you an email to help you further. We will send you new items or initiate a refund. Kind regards, Team Cookinglife
Oct 13, 2023
Verified review
I love their product line I love the speed of delivery and love the range of products to choose from...
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Answer by cookinglife.eu
Oct 28, 2023
Dear Sean,
Thank you for your positive review!
We are delighted to hear that you are happy with the quick delivery and our products.
Have fun with your purchase :)
We hope you come back to check out our collection again soon!
Kind regards,
Team Cookinglife
Oct 13, 2023
Verified review
Great choice, great prices, great service, prompt and efficient delivery
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Answer by cookinglife.eu
Oct 26, 2023
Best Dawn Wermerling,
Thank you for your positive feedback!
We are happy to hear that you are satisfied with your choice, prices, service and fast and efficient delivery. We will continue to do our best to meet your expectations.
Please continue to enjoy your purchase and do not hesitate to contact us if you have any further questions.
Kind regards,
Team Cookinglife
Oct 13, 2023
Verified review
Grazing board large
Good quality product, quick delivery in secure wrapping.
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Answer by cookinglife.eu
Oct 13, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife