cookinglife.euReviews:
581 reviews in the last 12 months3,341 total reviews
Good
TrustmarkValid
Top positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Top negative review
May 29, 2023
Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu
Sep 26, 2023
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Fast, well packing delivery.
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Answer by cookinglife.eu
Sep 27, 2023
Good afternoon, Thank you for your review. Glad to hear that the order was delivered quickly and everything was well received. We hope you enjoy your order. With kind regards, Team Cookinglife
Sep 26, 2023
Verified review
Very good price. Prompt delivery to Denmark.
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Answer by cookinglife.eu
Sep 26, 2023
Dear, Thank you for your positive review! Great to hear that you are satisfied with our service :) We hope you enjoy your received products! Kind regards, Team Cookinglife
Sep 25, 2023
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Answer by cookinglife.eu
Sep 25, 2023
Good afternoon, Thank you for your review. Great to hear that you are satisfied with the service of Cookinglife! We hope you enjoy your order. Have a nice day. With kind regards, Team Cookinglife
Sep 21, 2023
Verified review
Very fast dispatch and delivery. Incredibly value shipping, from NL to UK. Excellent packaging. Great service throughout.
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Answer by cookinglife.eu
Sep 22, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Sep 21, 2023
Verified review
Good item well described, well priced.well packaged and Delivered. Could have communicated that item had been delayed instead I had to ask. When I did ask I got a bit response which had no bearing on the query.
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Answer by cookinglife.eu
Sep 22, 2023
Dear Barbara, Thank you for your review. We apologize for the poor communication. We do our best to respond on all platforms as soon as possible, however, due to busyness, we are not always able to provide our customers with a response within the desired timeframe. We work hard as a team to respond to customers as quickly as possible. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Sep 20, 2023
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Answer by cookinglife.eu
Sep 21, 2023
Beste klant, Bedankt voor de positieve review. We wensen je veel plezier met jouw aankoop! Met vriendelijke groet, Team Cookinglife
Sep 20, 2023
Verified review
only 5 knives arrived instead of 6, no reply in 3 days from customer services. I have asked for the missing knife to be sent out
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Answer by cookinglife.eu
Sep 22, 2023
Dear Gina, We are sorry to hear that you did not receive your order complete. Our apologies for this! We have sent you an email in order to find a solution. We would like to hear from you! With kind regards, Team Cookinglife
Sep 20, 2023
Verified review
Brilliant service, thank you 😊
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Answer by cookinglife.eu
Sep 21, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Sep 18, 2023
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Answer by cookinglife.eu
Sep 18, 2023
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart. We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Sep 12, 2023
Verified review
Very professional, fast delivery, I ordered big glass jar, and it was packed very well. 5 stars. I will shop with them for sure
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Answer by cookinglife.eu
Sep 13, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :) Kind regards, Team Cookinglife
Sep 10, 2023
Verified review
Great website
Great prices, range of stock & easy to use website. Delivery was timely. No issues anywhere along the way. A great shopping experience
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Answer by cookinglife.eu
Sep 11, 2023
Good afternoon, Thank you for your review. We love to hear that you had a good experience with Cookinglife. Great to hear that everything is to your liking and I wish you lots of fun with your order. With kind regards, Team Cookinglife
Sep 10, 2023
Verified review
I am very pleased with the pan set i purchased. It was packed very well, and delivery was quick. Thank you to the people at cooking life.
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Answer by cookinglife.eu
Sep 11, 2023
Good afternoon, Thank you for your review. We love to hear that you had a good experience with Cookinglife. Great to hear that everything is to your liking and I wish you lots of fun with your order. With kind regards, Team Cookinglife
Sep 10, 2023
Verified review
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Answer by cookinglife.eu
Sep 11, 2023
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart. We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Sep 10, 2023
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Answer by cookinglife.eu
Sep 11, 2023
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart. We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Sep 10, 2023
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Answer by cookinglife.eu
Sep 11, 2023
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart. We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Sep 10, 2023
Verified review
Professional service and fast delivery
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Answer by cookinglife.eu
Sep 11, 2023
Good afternoon, Thank you for your review. Super to hear that everything is clear and that everything is to your satisfaction. I hope you enjoy your order. If you have any further questions please feel free to contact us. Kind regards, Team Cookinglife
Sep 9, 2023
Verified review
I wish to promote your products and wish to know if you dropship ?
James Begadon
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Answer by cookinglife.eu
Sep 11, 2023
Good afternoon, Thank you for your review. We are not a dropship company. We have our own warehouse in the Netherlands. Have a nice day. If you have any further questions please feel free to contact us. Kind regards, Team Cookinglife
Sep 9, 2023
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Answer by cookinglife.eu
Sep 11, 2023
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart.We wensen je veel plezier met de bestelling 🙂 Met vriendelijke groet, Team Cookinglife
Sep 7, 2023
Verified review
Excellent products delivered promptly
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Answer by cookinglife.eu
Sep 7, 2023
Good afternoon, Thank you for your review! Great to hear that you are satisfied with our service. Have a great day.
Sep 7, 2023
Verified review
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Answer by cookinglife.eu
Sep 7, 2023
Good afternoon, Thank you for your review! Great to hear that you are satisfied with our service. Have a great day.