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Top positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
I love their product line I love the speed of delivery and love the range of products to choose from...
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Answer by cookinglife.eu
Oct 28, 2023
Dear Sean,
Thank you for your positive review!
We are delighted to hear that you are happy with the quick delivery and our products.
Have fun with your purchase :)
We hope you come back to check out our collection again soon!
Kind regards,
Team Cookinglife
Oct 13, 2023
Verified review
Great choice, great prices, great service, prompt and efficient delivery
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Answer by cookinglife.eu
Oct 26, 2023
Best Dawn Wermerling,
Thank you for your positive feedback!
We are happy to hear that you are satisfied with your choice, prices, service and fast and efficient delivery. We will continue to do our best to meet your expectations.
Please continue to enjoy your purchase and do not hesitate to contact us if you have any further questions.
Kind regards,
Team Cookinglife
Oct 13, 2023
Verified review
Grazing board large
Good quality product, quick delivery in secure wrapping.
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Answer by cookinglife.eu
Oct 13, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Oct 12, 2023
Verified review
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Answer by cookinglife.eu
Oct 13, 2023
Beste klant, Bedankt voor de positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met jouw aankoop! Met vriendelijke groet, Team Cookinglife
Oct 10, 2023
Verified review
Competitive price and efficient delivery
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Answer by cookinglife.eu
Oct 11, 2023
Dear Frank Dlicata, Thank you for your positive review! Great to hear that you are satisfied with the products and delivery. We hope you enjoy your order! Kind regards, Team Cookinglife
Oct 9, 2023
Verified review
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Answer by cookinglife.eu
Oct 9, 2023
Beste Aureliador, Bedankt voor je positieve review. Fijn om te horen dat je tevreden bent over je bestelling! We wensen je veel plezier met je ontvangen producten. Met vriendelijke groet, Team Cookinglife
Oct 5, 2023
Verified review
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Answer by cookinglife.eu
Oct 6, 2023
Dear Customer, Thank you for the positive review. We are pleased to hear that you are satisfied with our service. We hope you enjoy your purchase! With kind regards, Team Cookinglife
Oct 4, 2023
Verified review
Great service
Great service
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Answer by cookinglife.eu
Oct 4, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :) Kind regards, Team Cookinglife
Oct 1, 2023
Verified review
quick delivery and broad range of items
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Answer by cookinglife.eu
Oct 2, 2023
Dear, Thank you for your positive review! Glad to hear that you are satisfied with the delivery and our selection :) We hope you enjoy your order! With kind regards, Team Cookinglife
Sep 30, 2023
Verified review
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Answer by cookinglife.eu
Oct 2, 2023
Beste, Bedankt voor je positieve review! Fijn om te horen dat je tevreden bent :) We wensen je veel plezier met je bestelling! Met vriendelijke groet, Team Cookinglife
Sep 30, 2023
Verified review
as good as expected
perfect description of the device and rapid delivery.
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Answer by cookinglife.eu
Sep 30, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Sep 29, 2023
Verified review
New Alessi I’ll Conico kettle
Lower prices.
Very fast delivery.
Keep doing excellent job!
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Answer by cookinglife.eu
Sep 29, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Sep 28, 2023
Verified review
Very fast delivery,excellent range of products
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Answer by cookinglife.eu
Sep 29, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Sep 27, 2023
Verified review
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Answer by cookinglife.eu
Sep 27, 2023
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart.We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Sep 27, 2023
Verified review
Site easy to use and fast delivery. Didn’t answer the mail I wrote at the same that I made the order, nor take it in account to change order.
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Answer by cookinglife.eu
Sep 27, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :) Kind regards, Team Cookinglife
Sep 26, 2023
Verified review
Fast, well packing delivery.
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Answer by cookinglife.eu
Sep 27, 2023
Good afternoon, Thank you for your review. Glad to hear that the order was delivered quickly and everything was well received. We hope you enjoy your order. With kind regards, Team Cookinglife
Sep 26, 2023
Verified review
Very good price. Prompt delivery to Denmark.
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Answer by cookinglife.eu
Sep 26, 2023
Dear, Thank you for your positive review! Great to hear that you are satisfied with our service :) We hope you enjoy your received products! Kind regards, Team Cookinglife
Sep 25, 2023
Verified review
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Answer by cookinglife.eu
Sep 25, 2023
Good afternoon, Thank you for your review. Great to hear that you are satisfied with the service of Cookinglife! We hope you enjoy your order. Have a nice day. With kind regards, Team Cookinglife
Sep 21, 2023
Verified review
Very fast dispatch and delivery. Incredibly value shipping, from NL to UK. Excellent packaging. Great service throughout.
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Answer by cookinglife.eu
Sep 22, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Sep 21, 2023
Verified review
Good item well described, well priced.well packaged and Delivered. Could have communicated that item had been delayed instead I had to ask. When I did ask I got a bit response which had no bearing on the query.
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Answer by cookinglife.eu
Sep 22, 2023
Dear Barbara, Thank you for your review. We apologize for the poor communication. We do our best to respond on all platforms as soon as possible, however, due to busyness, we are not always able to provide our customers with a response within the desired timeframe. We work hard as a team to respond to customers as quickly as possible. We hope you enjoy your purchase! Kind regards, Team Cookinglife
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