cookinglife.euReviews:
640 reviews in the last 12 months3,421 total reviews
Good
TrustmarkValid
Top positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Top negative review
Jun 27, 2023
Verified review
Absolutely appalling customer service!!
Dear Philip,
We have received your message. We are very busy, we will do our best to send you a response within 7 business days.
We are currently in a transition of systems where unfortunately we are running into some problems. Because of this, our deliveries are delayed and we are hard to reach by phone due to technical problems.
We ask for your patience, your order will be shipped and your question answered as soon as possible. We are working hard to deliver your order as soon as possible. You may not receive an email with the track and trace code of your order.
Should you wish to add to your request, please reply to this e-mail.
If you have not yet added an order number to your e-mail, we would like to ask you to send us one. Then we can help you faster.
If you have damage to your order or want to return your order, we would like to ask you to report this via returns.com/cookinglife. Then we will pick up your request there.
Kind regards,
Translated with www.DeepL.com/Translator (free version)
Kind regards,
The Cookinglife team
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Reviews for cookinglife.eu
May 5, 2024
Verified review
One of the grows.were broken so does not slot in place.
It was not easy to track where.the item was and had to change plans thinking it was in it's way that day but it never came until 2 days after I thought it would. Besides that I am VERY happy that I can beaten my home space using this product thanks
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Answer by cookinglife.eu
May 6, 2024
Dear Dee Brown, Thank you for your message and feedback. We are very sorry to hear that one of the growths was broken and not in place. We would like to ask you to submit your return request via this link https://cookinglife.returnless.com/. Could you include photos or videos with it? Then we can better assess the damage. Regarding the shipment, we understand that it is annoying that the delivery took longer than expected. We will do our best to improve this in the future. However, we are happy to hear that you are generally happy with the product and that it helps you improve your home space! Kind regards, Team Cookinglife
May 6, 2024
Verified review
Beautiful round marble stone; I wanted as a heat resistant base for a table-top mini-firepit. It’s perfect for that use but also as a serving platter for canapés on the round garden bistro-table it’s intended for.
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Answer by cookinglife.eu
May 6, 2024
Best Vicki Lant, Thank you for your lovely review! We are glad you are happy with the marble stone and that it is perfect for your table fire pit and as a serving board for appetisers. That sounds like a cosy setting! Have fun with your marble stone. We hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife
May 14, 2024
Verified review
Beautiful plate safely delivered.
I bought my wife a lovely Wedgwood hibiscus plate for an anniversary. Surprised to see it is made in Indonesia? But it’s still beautiful and my wife loves it.
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Answer by cookinglife.eu
May 14, 2024
Dear Martin, Thank you for your lovely review! We are happy to hear that your wife is pleased with the beautiful Wedgwood Hibiscus plate. It is indeed a surprise that the product was made in Indonesia, but Wedgwood assures us that no matter where their products are produced, they always meet their high standard of quality. We hope the plate contributes to many wonderful memories of your anniversary. Have fun with it!
May 20, 2024
Verified review
Happy customer
The fragile items were competitively priced, very well packaged and arrived ahead of predicted date. Communication from cookinglife was faultless. I'm a very happy customer.
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Answer by cookinglife.eu
13 days ago
Dear Philip, Thank you very much for your fantastic 5-star review! We are delighted that you are happy with the price of the fragile items, the careful packaging and the faster-than-expected delivery. We are pleased to hear that our communication was flawless. We really appreciate your trust in us and are glad you are a satisfied customer. If you need anything else in the future, we will be happy to assist you. Kind regards, Team Cookinglife
May 6, 2024
Verified review
Steaknives to UK
I ordered two sets of Jay Hill knives, they arrived very quickly in the UK and were beautifully packaged.
No problems at all, and wonderful communication :-)
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Answer by cookinglife.eu
May 7, 2024
Dear Bernadette, Thank you for your lovely review! We are happy to hear that the Jay Hill knives arrived quickly and well-packaged to you in the UK. Good communication with our customers is very important to us, so it"s nice to hear that you appreciate this. Enjoy your new knives! Kind regards, Team Cookinglife
SB
Sarah B.
York
May 20, 2024
Verified review
Super Efficient Service- Great Product
Really good communication & tracking. Very happy with product & the price paid - an identical replacement for one I broke. Great functional Dutch design!
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Answer by cookinglife.eu
13 days ago
Dear Sarah, Thank you for your fantastic 5-star review! We"re glad you"re happy with our communication, the product and the price. If you need anything else in the future, we are here for you! Kind regards, Team Cookinglife
May 20, 2024
Verified review
Beautiful glasses
I bought beautiful glasses for a party and they arrived very promptly. There is lots of choice on the website for every occasion and tipple.
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Answer by cookinglife.eu
13 days ago
Dear Dee, Thank you for the great 5-star review! We are glad you are happy with the beautiful glasses for your party and the quick delivery. We always have a wide selection for every occasion on our website. If you need anything again, we"ll be there for you! Kind regards, Team Cookinglife
May 20, 2024
Verified review
Found a kettle that was not available in the UK. Bought it and had it delivered in a few days for a good price. Will use Cooking Life again.
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Answer by cookinglife.eu
13 days ago
Dear Rob, Thank you for your fantastic 5-star review! We are delighted that you found with us the kettle that was not available in the UK. We look forward to serving you again in the future! Kind regards, Team Cookinglife
May 4, 2024
Verified review
Excellent
I ordered from Ireland, I didn't know this website and I needed to replaced my Robert Herder knife. It came in just a few days.
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Answer by cookinglife.eu
May 6, 2024
Dear Nicolas Despaux, Thank you for your lovely review! We are happy to hear that you are satisfied with our service and that you received your new Robert Herder knife quickly. Have fun with your new knife! If you have any questions or need help in the future, don"t hesitate to contact us. We are always at your service. Kind regards, Team Cookinglife
May 4, 2024
Verified review
Product very good. Fast delivery. Good communication regarding delivery. Would recommend site.
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Answer by cookinglife.eu
May 6, 2024
Dear Sheila O"Donovan, Thank you for your lovely review! We are glad you are happy with the products and service we offer. We hope to welcome you back to our website in the future. Enjoy your purchase! Kind regards, Team Cookinglife
May 7, 2024
Verified review
Easy to order and fast delivery. Excellent service, will definitely shop with you again
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Answer by cookinglife.eu
May 8, 2024
Dear Chris, Thank you for your lovely review! We are glad you are satisfied with our service and look forward to welcoming you to our shop again. Enjoy your purchases! Kind regards, Team Cookinglife
8 days ago
Verified review
Easy to use website, kept informed of delivery progress, good value for money.
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Answer by cookinglife.eu
7 days ago
Dear Eleonora, Thank you for your lovely review! We are glad you are happy with your experience at Cookinglife. Enjoy your purchases and hopefully see you soon! Kind regards, Team Cookinglife
May 4, 2024
Verified review
Very easy online purchase, quick delivery & excellent product. Thank you ☺️
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Answer by cookinglife.eu
May 6, 2024
Dear Róisín Prizeman, Thank you for your 5-star review! Great to hear that you were able to make the purchase easily and that the order was also delivered quickly. We hope you enjoy your new cake tin! Kind regards, Team Cookinglife
9 days ago
Verified review
Clarity of information. Competitive pricing. Communication after purchase
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Answer by cookinglife.eu
7 days ago
Dear Radhesh, Thank you for your lovely review! Great to hear that you are satisfied with the clarity of information, our prices and communication after the purchase. Enjoy your purchase and we look forward to seeing you again at Cookinglife! Kind regards, Team Cookinglife
May 11, 2024
Verified review
everything went as planned..goods arrived safe and had been well packed
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Answer by cookinglife.eu
May 13, 2024
Dear Martin, Thank you for your lovely review! We are happy to hear that everything went according to plan and that your order arrived safely and well-packaged. We hope you will enjoy your purchase. Should you have any questions or comments in the future, please do not hesitate to contact us. Kind regards, Team Cookinglife
8 hours ago
Verified review
Correct product - well packaged - good tracking record - thank you !
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May 19, 2024
Verified review
Balti pan
Used first time today and found it cook fried breakfast perfectly
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Answer by cookinglife.eu
13 days ago
Dear John, Thank you for your fantastic 5-star review! We are happy to hear that your new purchase had its baptism of fire today and cooked your breakfast perfectly. If you want to experience more cooking adventures in the future, we are ready to help you! Kind regards, Team Cookinglife
10 days ago
Verified review
Easy to use website, speedy delivery and item was as described
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Answer by cookinglife.eu
10 days ago
Dear Sarah, Thank you so much for the outstanding 5-star review! We"re delighted to hear that you found our website easy to use, and that your delivery was speedy. It"s fantastic to know that the item met your expectations as well. We appreciate your support and look forward to serving you again in the future! Kind regards, Team Cookinglife
May 6, 2024
Verified review
Product as described. Delivered as promised. Excellent service.
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Answer by cookinglife.eu
May 7, 2024
Dear N., Thank you for your lovely review! We are happy to hear that you are satisfied with our service and products. Enjoy your purchase! Kind regards, Team Cookinglife
6 days ago
Verified review
Bardzo szybka dostawa. Bezpiecznie zapakowana. Dziękuję bardzo
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Answer by cookinglife.eu
5 days ago
Dear Katarzyna, Thank you so much for your fantastic 5-star review! ⭐️⭐️⭐️⭐️⭐️ We"re thrilled to hear that you"re so satisfied with the Cosy & Trendy Serving Tray for deviled eggs. We hope this tray is a wonderful addition to your table and that it continually surprises your guests with your beautiful creations. May every deviled egg you serve be a little work of art, perfectly presented and irresistibly delicious. Let your culinary talent shine and enjoy the compliments you"re sure to receive. Wishing you lots of fun and flavorful moments! Warm regards, Team Cookinglife