cookinglife.euReviews:
600 reviews in the last 12 months3,366 total reviews
Good
TrustmarkValid
Top positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
Read more
CO
CATHARINE O.
KINGS LYNN
Top negative review
May 29, 2023
Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
Read more
Reviews for cookinglife.eu
Apr 9, 2024
Verified review
Some communication problems.
I have used CookingLife on a number of occasions. While processing my order I clicked autofill for my credit card details and address as usual.
For some reason there an error that I did not spot until I reached checkout.
Only part of my address appeared and country was UK, whereas I live in the Reublic of Ireland.
When I informed customer care there was no acknowledgement and once again my full address was not listed; plus the address was presented in a different format. I was concerned that my package might not be delivered.
Report review
Answer by cookinglife.eu
Apr 9, 2024
Dear Ray Martin, Thank you for your message and apologies for the confusion. At Cookinglife we strive to make your ordering process as smooth as possible. We"re sorry you"ve encountered problems entering your address details. This is certainly not the experience we want to offer our customers. I would also like to give you some clarification as to why my colleague said this, we cannot change an address once the package has been sent and this was the case with you. However, I also see that your package has been received in good order, so please enjoy your order Kind regards, Team Cookinglife.
Apr 8, 2024
Verified review
Super service!!!
My parcel arrived on time,well packaged & no breakages.
My only problem was that the address was incomplete on the invoice.I did email "cookinglife" to ask them to amend the address prior to shipping but they did not reply.
Still.....very happy with the service provided by this company.
Report review
Answer by cookinglife.eu
Apr 8, 2024
Dear Margaret, Thank you very much for your feedback and your rating of 4 stars! We apologise for the incomplete address on the invoice. We have received your e-mail and changed the correct address on the invoice and sent it to you. We appreciate your understanding and are glad you are generally satisfied with our service. If you have any further questions, please feel free to contact us. Thank you very much! Kind regards, Team Cookinglife.
Mar 30, 2024
Verified review
Excellent
We bought some more crockery after an order arrived with no breakages. We were not disappointed and received the crockery in good time to add to our set.
We would purchase again. This is a great shop with many quality items. Customer Service is second to none.
Report review
Answer by cookinglife.eu
Mar 30, 2024
Best Louisa, How incredibly nice to hear that you are so satisfied with our products and service! Glad your order arrived well and that you are enjoying your new crockery. We really appreciate your positive feedback and hope to see you in our shop again soon. Enjoy your new purchases! Kind regards, Team Cookinglife
Mar 19, 2024
Verified review
Love the items you sell. Your shop looks really great. My items arrived very quickly and were very well packed so I have not hesitated to order something again, confident that it will arrive in tact.
Thank you for a great shopping experience.
Report review
Answer by cookinglife.eu
Mar 20, 2024
Dear Louisa, How nice to read that you are so happy with the products and our shop! We do our best to get everything to you as quickly and safely as possible, so it"s nice to hear that we succeeded. Thank you for your lovely review! We hope you enjoy your new order just as much. Kind regards, Team Cookinglife.
Apr 13, 2024
Verified review
Quality Red Wine Glasses
I have been looking for quality oversized burgundy red wine glasses for some time. I didnt want to buy online but took a chance with Cooking life. The glasses arrived really well packaged and are amazing. Thanks
Report review
Answer by cookinglife.eu
Apr 15, 2024
Dear Colin, Thank you for your lovely review! Super to hear that you are happy with your new oversized red wine glasses. We hope you get to enjoy them for a long time to come. If you have any questions in the future, we are always here for you. Kind regards, Team Cookinglife.
Apr 13, 2024
Verified review
Good range of goods, competitive pricing and speedy delivery
Good website and competitive pricing. Very speedy delivery to the UK - and very well packed. Didn’t overcharge for delivery to the UK. Would definitely use again. Thank you for super service.
Report review
Answer by cookinglife.eu
Apr 15, 2024
Dear Kathy , Thank you for your lovely review! We are glad you are happy with our website, prices and fast delivery. Great to hear that everything arrived well in the UK. We look forward to seeing you back at Cookinglife. Enjoy your purchases! Kind regards, Team Cookinglife.
Mar 30, 2024
Verified review
Arrived in the UK less than a week after ordering and over Easter, which is excellent. Genuine article. Would definitely purchase from this retailer again.
Report review
Answer by cookinglife.eu
Apr 2, 2024
Dear Karen Hewitt, Thank you for your lovely review! We are super happy to hear that you are happy with our service and your purchase. We hope you enjoy your new steak knives. We look forward to seeing you again at Cookinglife! Kind regards, Team Cookinglife
Apr 3, 2024
Verified review
the cookware i ordered was delivered in good time and was very well packaged to protect against damage. Lovely set and great price.
Report review
Answer by cookinglife.eu
Apr 4, 2024
Dear Aaron Hayes, Thank you for your lovely review! We are happy to hear that you are happy with your new pan set. Have fun cooking! Should you have any questions or comments in the future, we would love to hear from you. Kind regards, Team Cookinglife.
Apr 15, 2024
Verified review
Everything arrived in good time and mint condition great company too deal with.
If i could i would give 10 stars
Report review
Answer by cookinglife.eu
Apr 16, 2024
Dear David, Thank you for your lovely review! We are extremely happy that you are so satisfied with our service and that everything arrived well. We would love it if we could actually get 10 stars from you! If you need anything else in the future, we are always here for you. Kind regards, Team Cookinglife
Mar 30, 2024
Verified review
Good quality steak knives from Laguiole at a competitive price and reasonable fee for delivery to Ireland
Report review
Answer by cookinglife.eu
Apr 2, 2024
Dear Patricia, Thank you for your lovely review! We are glad you are satisfied with your Laguiole steak knives. Enjoy your purchase! Kind regards, Team Cookinglife
Mar 20, 2024
Verified review
Excellent service
Came promptly and well packaged, although it did seem a very large parcel for such a small item.
Report review
Answer by cookinglife.eu
Mar 21, 2024
Dear Adrian, Thank you for your nice review! We are pleased to hear that your order arrived quickly and safely. We always try to protect our products as best as possible during transport. That is why the packaging can sometimes be slightly larger than the product itself. We understand that this may seem strange, but we want to make sure that your order arrives to you in perfect condition. Have fun with your purchase! Yours sincerely, Team Cookinglife
Apr 1, 2024
Verified review
Fast efficient service, pizza plates arrived in perfect condition and were very well packaged.
Report review
Answer by cookinglife.eu
Apr 2, 2024
Dear Lynda O"Carroll, Glad to hear you received your new pizza plates soon! We hope you enjoy eating with your new plates :) If we can be of any further assistance, please let us know! Kind regards, Team Cookinglife
Apr 17, 2024
Verified review
The item was beautiful and just what I needed! Shipping was also great and quick (to Hungary)
Report review
Answer by cookinglife.eu
Apr 18, 2024
Dear Eszter Gurzó, How nice to hear that the product is completely satisfactory and that shipping to Hungary was fast! Thank you for your lovely review! Enjoy your purchase. Kind regards, Team Cookinglife
Mar 28, 2024
Verified review
Good value for a excellent set of coffee cups highly recommend buying from this company
Report review
Answer by cookinglife.eu
Mar 29, 2024
Dear John, Thank you for your lovely review! We are glad you are satisfied with your coffee cups. Have fun with them! Kind regards, Team Cookinglife
Mar 29, 2024
Verified review
Nothing my fondue is just lovely I am delighted with it and would like to order more
Report review
Answer by cookinglife.eu
Mar 30, 2024
Dear Jane, Thank you for your lovely review! Great to hear that you are so satisfied with your new fondue set. We hope we can provide you with fine kitchen items again in the future :) Kind regards, Team Cookinglife
Apr 2, 2024
Verified review
great company, order arrived super fast and excellent value for money!
Report review
Answer by cookinglife.eu
Apr 2, 2024
Dear Nicola, Thank you for your lovely review! We are glad you are satisfied with our service and speed of delivery. Enjoy your purchase! Kind regards, Team Cookinglife
Mar 29, 2024
Verified review
Good sellers. I will buy again.
Cookinglife Citrus Press Cast Iron
Report review
Answer by cookinglife.eu
Mar 30, 2024
Dear Richard, Thank you for your lovely review! We are happy to hear that you are happy with your new purchase. Enjoy your Cookinglife Citrus juicer made of cast iron. Kind regards, Team Cookinglife
MH
M.J.A H.
Steyl
Mar 30, 2024
Verified review
Mooie ketels,de blauwe kleur vind ik helemaal geweldig
Report review
Answer by cookinglife.eu
Apr 2, 2024
Beste Mandy, Bedankt voor je mooie review! We zijn blij om te horen dat je zo tevreden bent over de blauwe ketels. Veel kookplezier ermee gewenst :) Met vriendelijke groet, Team Cookinglife
Apr 15, 2024
Verified review
Delighted
Very pleased! Great quality product and a good price.
Report review
Answer by cookinglife.eu
Apr 16, 2024
Dear Fiona, Thank you for your lovely review! We are happy to hear that you are satisfied with the quality of our product and the price. Enjoy your purchase! Kind regards, Team Cookinglife
Apr 13, 2024
Verified review
Good service & price.
Good service. Good price. Happy with everything.
Report review
Answer by cookinglife.eu
Apr 15, 2024
Dear Greg Dexter, Thank you for your lovely review! We are happy to hear that you are happy with our service and prices. Have fun with your Bamix SliceSy! Kind regards, Team Cookinglife.