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cookinglife.eu
Reviews:

559 reviews in the last 12 months3,317 total reviews  

4.14
Good

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Top positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
CO
CATHARINE O.
KINGS LYNN

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Mar 30, 2024
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Answer by cookinglife.eu
Apr 2, 2024
Dear Fiona, Thank you for your lovely review! We are happy to hear that you are satisfied. We hope you enjoy your new kitchen items. If you have any questions in the future, we would love to hear from you! Kind regards, Team Cookinglife
Mar 28, 2024
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Mar 29, 2024
Beste Simon, Bedankt voor de 5-sterren review. Wij wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Mar 23, 2024
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Mar 24, 2024
Beste Elisabeth, Bedankt voor je mooie review! We zijn ontzettend blij dat je tevreden bent met onze service. Mocht je in de toekomst nog vragen of opmerkingen hebben, dan horen we dat graag.
Mar 23, 2024
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Mar 23, 2024
Dear Andrew, We see that you have given a rating of five stars, We really appreciate your feedback and are happy to hear that you are satisfied with our service! If you have any additional comments or questions, we would of course be happy to hear them. Kind regards, Team Cookinglife
Mar 22, 2024
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Mar 23, 2024
Dear Natalia, Thank you for your lovely review! We are glad that you are satisfied with our service. If you have any questions or comments in the future, of course we would love to hear from you.   We wish you a great day! With kind regards, Team Cookinglife
Mar 21, 2024
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Mar 23, 2024
Beste Ágnes, Bedankt voor je 5 sterren-review. Wij wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Mar 20, 2024
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Mar 20, 2024
Dear Nicholas, Thank you for your lovely review! We hope you are happy with your Frying Pan Set and that you enjoy using it. If you have any questions or comments in the future, please do not hesitate to contact us. Kind regards, Team Cookinglife.
Mar 19, 2024
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Mar 20, 2024
Dear Hajnalka, Thank you for your lovely review! We hope you are very happy with your glasses and cooler. If you have any further questions, please feel free to let us know. Kind regards, Team Cookinglife.
Mar 15, 2024
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Answer by cookinglife.eu
Mar 18, 2024
Beste Silvio​, Hartelijk dank voor de lovende review! Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad. Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een **5-star review** zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife! We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Mar 13, 2024
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Mar 14, 2024
Dear Ger, Thank you for your lovely review! We really appreciate you taking the time to review us. If you have any further questions or need anything in the future, please don"t hesitate to contact us. Kind regards, Team Cookinglife.
Mar 12, 2024
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Mar 14, 2024
 Dear João, Thank you for your 5-star review! We are glad you liked our service. If you ever need anything else, you know where to find us. Kind regards, Team Cookinglife.
Mar 12, 2024
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Mar 14, 2024
Dear Diogo, How nice to see that you gave us 5 stars! Thank you for your positive rating, it is greatly appreciated. Do you have any further questions or comments? We"d love to hear from you! Kind regards, Team Cookinglife.
Mar 11, 2024
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Mar 14, 2024
Dear Jackie, Thank you for your lovely review! We hope you are satisfied with your order. Should you have any further questions, we"d love to hear from you! Kind regards, Team Cookinglife.
Mar 10, 2024
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Mar 10, 2024
Dear Aina, Thank you for the 5 star review! We are glad that you are satisfied with our service. If you have any questions or comments in the future, please do not hesitate to contact us.
Mar 10, 2024
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Mar 10, 2024
Dear Kevin, Thank you for your five star review! We are happy to hear that you are satisfied with our service. If there is anything we can help you with in the future, please do not hesitate to contact us.
RK
Mar 9, 2024
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Answer by cookinglife.eu
Mar 10, 2024
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart.We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Mar 6, 2024
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Mar 7, 2024
Dear Dave, I see there is no comment or question in your post. Is there anything I can help you with? Please let us know, we are ready to help you!
CO
CATHARINE O.
KINGS LYNN
Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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Answer by cookinglife.eu
Feb 6, 2024
Dear Cathy, Thank you for your lovely review! We are pleased to hear that you are happy with your purchase of the stainless steel coasters and the service we provided. We strive to provide our customers with a wide range of high quality products and we"re glad we met your expectations. We hope to be able to help you with your cooking needs again in the future. Enjoy your new coasters! With kind regards, Team Cookinglife
Feb 12, 2024
 Verified review

Awaiting the main item

Part of the order wasn’t in stock The smaller part of my order arrived quickly and beautifully packed. An elephant could have sat on it without damage The communications are excellent I am just awaiting the main item. So it’s a bit early to be giving feedback really; That would be the only conceivable downside, being asked for feedback before the order is complete But great so far
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Answer by cookinglife.eu
Feb 12, 2024
Dear customer, Thank you so much for the rave review! We are delighted to hear that you are happy with our service, especially as we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Feb 18, 2024
 Verified review

Modular Wine Racks

We were very fortunate to come across these modular wine racks made in Spain. Bought 6 units on special offer to organise our wine storage in a tight space under the staircase. 54 bottles in total now resting safely...yet another satisfying purchase from cookinglife 🙂
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Answer by cookinglife.eu
Feb 18, 2024
Dear Franklyn, Thank you for your lovely review! It"s always nice to hear that our products are well used and appreciated. Have fun with your wine racks and enjoy your wine collection! As always, we are ready to help you with any questions or if you need anything else for your kitchen.