cookinglife.euReviews:
547 reviews in the last 12 months3,299 total reviews
Good
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Top positive review
Feb 6, 2024
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Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Top negative review
May 29, 2023
Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu
23 hours ago
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20 hours ago
Beste Nicole, Bedankt voor de vijf sterren! We zijn blij om te horen dat je tevreden bent met onze service. Als je ooit nog vragen of opmerkingen hebt, aarzel dan niet om contact met ons op te nemen. Met vriendelijke groet, Marrit Team Cookinglife.
2 days ago
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19 hours ago
Dear Mary, Thank you for your 5-star review! We are glad you are satisfied with your experience at Cookinglife. If you have any questions or comments in the future, please do not hesitate to contact us. Kind regards, Team Cookinglife
2 days ago
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19 hours ago
Dear Susan, Thank you for your 5-star review! We really appreciate it. If you have any further questions or comments, we would love to hear from you. Kind regards, Team Cookinglife
2 days ago
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Cocotte - Japanese inspired cooking pot
Arrived very promptly.
Tried and tested and found to be superb.
I shall recommend it to all my family and friends
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Answer by cookinglife.eu
19 hours ago
Dear John, Thank you for your lovely review! We are happy to hear that you are satisfied with the Cocotte. Enjoy your Japanese cooking pot. It"s always nice to hear that our customers recommend our products to family and friends. Thanks for spreading the word about Cookinglife! If you have any further questions or comments, we would love to hear from you. Kind regards, Team Cookinglife
2 days ago
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19 hours ago
Dear Steve, Thank you for your 5-star review! We are happy to hear that you are satisfied with our service. Should you have any questions or comments in the future, we would be happy to hear from you. Kind regards, Team Cookinglife
3 days ago
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Fast delivery although packaging was damaged items intact
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20 hours ago
Dear Jenny, Thank you for your positive review and feedback on the packaging! We are pleased to hear that you are happy with the quick delivery and that your items arrived undamaged, despite the condition of the packaging. We always pack our products with the utmost care, but unfortunately it can happen that the packaging gets damaged during transport. We will take your feedback on board to further improve our packaging methods. Enjoy your order and if you have any questions or comments, please let us know! Kind regards, Team Cookinglife
3 days ago
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20 hours ago
Dear Veronika, Thank you for your lovely review! We are glad you are satisfied with our service and products. Enjoy your purchases! Kind regards, Team Cookinglife
3 days ago
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Following the delivery updates were good till they transfered to Royal Mail. The package arrived with no warning.
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20 hours ago
Dear Gina, Thank you for your message. We are sorry to hear that you did not receive any notifications when your parcel was transferred to Royal Mail. Normally, you should continue to receive updates regardless of the courier. We want to ensure that all our customers have a smooth and transparent shipping experience. Despite this inconvenience, we hope you enjoy your purchase from Cookinglife. If you have any other questions or comments, please let me know. Kind regards, Team Cookinglife
3 days ago
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4 days ago
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20 hours ago
Dear Tomas, Thank you for your lovely review! We hope to see you at Cookinglife again soon. Kind regards, Team Cookinglife
4 days ago
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Easy to use website
Product arrived quickly and beautifully packaged
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20 hours ago
Beste Joy, Bedankt voor je mooie review! We zijn blij dat je zo tevreden bent over onze website en de snelle levering van je bestelling. We hopen dat je volop geniet van je aankoop. Als je in de toekomst nog vragen of opmerkingen hebt, dan horen we dat graag. Veel plezier met je aankoop!
5 days ago
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4 days ago
Dear Brian Costello, Thank you for your 5-star review! It"s great to hear that you are so happy with our service and the new juicer and frying pan. If you have any further questions or comments, please feel free to let us know. We will be happy to help you! Kind regards, Team Cookinglife
5 days ago
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4 days ago
Dear Aileen Crowe, Thank you for your lovely review! We are happy to hear that you are satisfied with our customer service and fast delivery. We wish you much drinking pleasure with your new drink dispenser and hope to see you as a customer again soon! Kind regards, Team Cookinglife
5 days ago
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Great experience
Great customer service and fast delivery. Would 100% recommend and happy to buy from them again
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4 days ago
Dear Cheryl Tynemouth, Thank you for your lovely review! We are happy to hear that you are satisfied with our customer service and fast delivery. We look forward to welcoming you back to Cookinglife. Enjoy your new wine glasses! Kind regards, Team Cookinglife
5 days ago
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4 days ago
Dear Phil Chettleburgh, Thank you for your 5-star review! We"re glad you"re happy with your experience at Cookinglife. We hope you enjoy your new coffee maker and kettle. If you have any further questions or comments, we would love to hear from you. Kind regards, Team Cookinglife
5 days ago
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4 days ago
Dear Shirley Cronshaw, Thank you for your five-star review! We are always happy to hear that our customers are satisfied. If you have any questions or comments in the future, we would love to hear from you! Have fun cooking with your new wok pan! Kind regards, Team Cookinglife
5 days ago
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6 days ago
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5 days ago
Dear Jacqueline, Thank you for the 5-star review! We are happy that you are satisfied with our service. If you have any questions or comments in the future, please do not hesitate to contact us. Kind regards, Team Cookinglife.
6 days ago
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Fab
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6 days ago
Dear Hannah, How wonderful to hear that you had such a fantastic experience! Thanks for sharing your 5-star review, we really appreciate it and wish you lots of fun with your dinner plates. Kind regards, Team Cookinglife.
6 days ago
Verified review
Fabulous knifes, had one for 30 years and needed replacing. As good as my last.
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5 days ago
Dear Simone, Thank you for your lovely review! We are happy to hear that you are so satisfied with your new knife. Enjoy your purchase and we hope it lasts as long as your previous one. Kind regards, Team Cookinglife.