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cookinglife.eu
Reviews:

555 reviews in the last 12 months3,310 total reviews  

4.11
Good

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Certified since: May 25, 2020
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cookinglife.eu fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
CO
CATHARINE O.
KINGS LYNN

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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20 hours ago
 Verified review
The service was excellent. The porcelain dish was beautiful. Fine quality. Thank you!
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Answer by cookinglife.eu
2 hours ago
Dear Anneke, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
21 hours ago
 Verified review

Fast delivery

Easy to order product, loads of choice, arrived so quickly too.
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Answer by cookinglife.eu
2 hours ago
Dear Rebecca, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
2 days ago
 Verified review
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Answer by cookinglife.eu
2 hours ago
Dear Wendy, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
2 days ago
 Verified review
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2 days ago
 Verified review
Very pleased
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Answer by cookinglife.eu
2 hours ago
Dear Olive, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
2 days ago
 Verified review
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Answer by cookinglife.eu
2 hours ago
Dear Vanda, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
2 days ago
 Verified review
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Answer by cookinglife.eu
2 hours ago
Dear Eleonora, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
3 days ago
 Verified review
All good. Items delivered and in good condition
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Answer by cookinglife.eu
3 days ago
Dear Conor, Thank you for your lovely review! Enjoy your new glasses! Kind regards, Team Cookinglife
3 days ago
 Verified review
On time, we'll packaged. Great service. Excellent jar
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Answer by cookinglife.eu
3 days ago
Dear Martina, Thank you for your lovely review! We are happy to hear that you are satisfied with the service and your excellent pot. Have fun with it! Kind regards, Team Cookinglife
3 days ago
 Verified review
Very pleased with my purchase and it was delivered very quickly
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Answer by cookinglife.eu
3 days ago
Dear Barbara, Thank you for your lovely review! We are happy to hear that you are happy with your purchase and the quick delivery. We hope you will enjoy it a lot! If there is anything we can help you with in the future, please be sure to let us know.
3 days ago
 Verified review
Easy purchase and speedy delivery
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Answer by cookinglife.eu
3 days ago
Dear Joe Thank you for your lovely review! We are glad you are satisfied with your purchase and the fast delivery. We hope you enjoy your purchase. If you have any questions or comments, we would of course love to hear from you.
5 days ago
 Verified review
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Answer by cookinglife.eu
5 days ago
Beste Nicole, Bedankt voor de vijf sterren!  We zijn blij om te horen dat je tevreden bent met onze service.  Als je ooit nog vragen of opmerkingen hebt, aarzel dan niet om contact met ons op te nemen. Met  vriendelijke groet, Marrit Team Cookinglife.
5 days ago
 Verified review
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Answer by cookinglife.eu
5 days ago
Dear Mary, Thank you for your 5-star review! We are glad you are satisfied with your experience at Cookinglife. If you have any questions or comments in the future, please do not hesitate to contact us. Kind regards, Team Cookinglife
5 days ago
 Verified review
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Answer by cookinglife.eu
5 days ago
Dear Susan, Thank you for your 5-star review! We really appreciate it. If you have any further questions or comments, we would love to hear from you. Kind regards, Team Cookinglife
5 days ago
 Verified review

Cocotte - Japanese inspired cooking pot

Arrived very promptly. Tried and tested and found to be superb. I shall recommend it to all my family and friends
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Answer by cookinglife.eu
5 days ago
Dear John, Thank you for your lovely review! We are happy to hear that you are satisfied with the Cocotte. Enjoy your Japanese cooking pot. It"s always nice to hear that our customers recommend our products to family and friends. Thanks for spreading the word about Cookinglife! If you have any further questions or comments, we would love to hear from you. Kind regards, Team Cookinglife
5 days ago
 Verified review
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Answer by cookinglife.eu
5 days ago
Dear Steve, Thank you for your 5-star review! We are happy to hear that you are satisfied with our service. Should you have any questions or comments in the future, we would be happy to hear from you. Kind regards, Team Cookinglife
6 days ago
 Verified review
Fast delivery although packaging was damaged items intact
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Answer by cookinglife.eu
5 days ago
Dear Jenny, Thank you for your positive review and feedback on the packaging! We are pleased to hear that you are happy with the quick delivery and that your items arrived undamaged, despite the condition of the packaging. We always pack our products with the utmost care, but unfortunately it can happen that the packaging gets damaged during transport. We will take your feedback on board to further improve our packaging methods. Enjoy your order and if you have any questions or comments, please let us know! Kind regards, Team Cookinglife
6 days ago
 Verified review
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Answer by cookinglife.eu
5 days ago
Dear Veronika, Thank you for your lovely review! We are glad you are satisfied with our service and products. Enjoy your purchases! Kind regards, Team Cookinglife
6 days ago
 Verified review
Following the delivery updates were good till they transfered to Royal Mail. The package arrived with no warning.
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Answer by cookinglife.eu
5 days ago
Dear Gina, Thank you for your message. We are sorry to hear that you did not receive any notifications when your parcel was transferred to Royal Mail. Normally, you should continue to receive updates regardless of the courier. We want to ensure that all our customers have a smooth and transparent shipping experience. Despite this inconvenience, we hope you enjoy your purchase from Cookinglife. If you have any other questions or comments, please let me know. Kind regards, Team Cookinglife
6 days ago
 Verified review
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Answer by cookinglife.eu
4 days ago
Dear Alexandra, Thank you for the five-star review! We are glad you are satisfied with our product. questions, please do not hesitate to contact us. We are always at your service! Kind regards, Team Cookinglife