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Top positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
I ordered from Ireland, I didn't know this website and I needed to replaced my Robert Herder knife. It came in just a few days.
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20 hours ago
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Product very good. Fast delivery. Good communication regarding delivery. Would recommend site.
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22 hours ago
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I like my new Staub pot very much, thank you!
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2 days ago
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Very easy online purchase, quick delivery & excellent product. Thank you ☺️
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2 days ago
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2 days ago
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3 days ago
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Good alternative supplier
May take a little bit longer but worth it for the better price and informative customer service
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Answer by cookinglife.eu
3 days ago
Dear Ian, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
3 days ago
Verified review
The service was excellent. The porcelain dish was beautiful. Fine quality.
Thank you!
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Answer by cookinglife.eu
3 days ago
Dear Anneke, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
3 days ago
Verified review
Fast delivery
Easy to order product, loads of choice, arrived so quickly too.
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Answer by cookinglife.eu
3 days ago
Dear Rebecca, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
4 days ago
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Answer by cookinglife.eu
3 days ago
Dear Wendy, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
4 days ago
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4 days ago
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Very pleased
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Answer by cookinglife.eu
3 days ago
Dear Olive, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
4 days ago
Verified review
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Answer by cookinglife.eu
3 days ago
Dear Vanda, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
4 days ago
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Answer by cookinglife.eu
3 days ago
Dear Eleonora, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
5 days ago
Verified review
All good. Items delivered and in good condition
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Answer by cookinglife.eu
5 days ago
Dear Conor, Thank you for your lovely review! Enjoy your new glasses! Kind regards, Team Cookinglife
5 days ago
Verified review
On time, we'll packaged. Great service. Excellent jar
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Answer by cookinglife.eu
5 days ago
Dear Martina, Thank you for your lovely review! We are happy to hear that you are satisfied with the service and your excellent pot. Have fun with it! Kind regards, Team Cookinglife
5 days ago
Verified review
Very pleased with my purchase and it was delivered very quickly
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Answer by cookinglife.eu
5 days ago
Dear Barbara, Thank you for your lovely review! We are happy to hear that you are happy with your purchase and the quick delivery. We hope you will enjoy it a lot! If there is anything we can help you with in the future, please be sure to let us know.
5 days ago
Verified review
Easy purchase and speedy delivery
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Answer by cookinglife.eu
5 days ago
Dear Joe Thank you for your lovely review! We are glad you are satisfied with your purchase and the fast delivery. We hope you enjoy your purchase. If you have any questions or comments, we would of course love to hear from you.
7 days ago
Verified review
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Answer by cookinglife.eu
7 days ago
Beste Nicole, Bedankt voor de vijf sterren! We zijn blij om te horen dat je tevreden bent met onze service. Als je ooit nog vragen of opmerkingen hebt, aarzel dan niet om contact met ons op te nemen. Met vriendelijke groet, Marrit Team Cookinglife.
7 days ago
Verified review
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Answer by cookinglife.eu
7 days ago
Dear Mary, Thank you for your 5-star review! We are glad you are satisfied with your experience at Cookinglife. If you have any questions or comments in the future, please do not hesitate to contact us. Kind regards, Team Cookinglife
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