CookinglifeReviews

: 2,258Good

4.36

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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 5/25/2020
updated on: 6/25/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 6/25/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,808 verified reviews in the last 12 months

2,258 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


1 year ago 
I have made 3-4 orders with cookinglife in the past. The delivery usually takes about a week. I used to be happy with the selection of products in the shop and the deliver and quality. My last order though was the opposite of what I was used to at Cookinglife. I had ordered a range of MEPAL storage boxes. Although the delivery box was not damaged, 6 of the storage boxes were broken. On one box a piece of the plastic on the top had broken off and five of the other boxes had a deep scratch along the side. This must have been from when they unpacked the items at their warehouse as I didn't open the box with a knife. I sent them an email and got a response saying that I needed to provide photos of the box, the broken items and the delivery slip. I took photos of everything they had asked and sent it. They couldn't open the heic files so I changed into png. In total I sent the photos 3 times and when they had what they asked for they stopped responding to my emails. Im very disappointed of the customer service. I expect a replacement or the money back but they are not responding and ignoring my emails. It is going to be three weeks already without solving this.This is very unprofessional and I wouldnt have expected this. Cannot recommend.
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Reviews for Cookinglife

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 Verified review
3 days ago
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 Verified review
4 days ago
Simple and easy to order, but deli very delayed by Dutch Customs inspection
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Answer by Cookinglife
Yesterday
Thank you sharing your feedback! We are always trying to improve the customer experience. Please reach out to info@cookinglife.eu with any thoughts, suggestions, or pointers for improvement.
 Verified review
5 days ago
all arrived on time. As described! very pleased.
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Answer by Cookinglife
Yesterday
Thank you for sharing your positive Cookinglife experience! We look forward to you shopping with us again very soon.
 Verified review
6 days ago
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Answer by Cookinglife
Yesterday
Dear customer, How unfortunate to hear you are having trouble fulfilling your order. Please reach out to our customer service team at info@cookinglife.eu so we can assist you right away.
 Verified review
6 days ago
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 Verified review
8 days ago
Site was easy to use and everything worked as they said it would.
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Answer by Cookinglife
Yesterday
Thank you for sharing your positive Cookinglife experience! We look forward to you shopping with us again very soon.
 Verified review
8 days ago
Fast reaction to order and fast shipping.
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Answer by Cookinglife
Yesterday
We are happy to hear that you are satisfied with your order! Please shop with us again very soon.
 Verified review
9 days ago
It is 17 June and I have not received the package. I specifically wrote that I urgently needed by 16 June. No one informed me otherwise.
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Answer by Cookinglife
Yesterday
Dear customer, We are sorry to hear that you are experiencing problems with your order. Unfortunately, we are unable to assist with orders through this Trusted Shops platform. Please reach out to our customer service team at info@cookinglife.eu so we can help you as soon as possible.
 Verified review
10 days ago
Quick , efficient delivery of my order
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Answer by Cookinglife
Yesterday
We are happy to hear that you are satisfied with your order! Please shop with us again very soon.
 Verified review
10 days ago
Great no problems, competively priced. Reasonably fast delivery. The item itself appears to be of good quality although I have not had time to use as yet. Cannot complain I have bought a few items from this Dutch ? company and have not had any issues with either. So recommend company and item.
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 Verified review
11 days ago
Excellent quality product, super delivery, excellent company, thank you
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Answer by Cookinglife
Yesterday
Thanks for sharing your positive Cookinglife experience! We look forward to you shopping with us again very soon.
 Verified review
12 days ago
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 Verified review
12 days ago
Fabulous selection and quality. Fast delivery with clear tracking. Would highly recommend
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Answer by Cookinglife
Yesterday
Thank you for sharing your feedback! Our customer experience is our highest priority and we look forward to you shopping with us again very soon.
 Verified review
12 days ago
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 Verified review
12 days ago
Have not received my order yet !!
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Answer by Cookinglife
Yesterday
How unfortunate to hear that you have not yet received your order. Please reach out to our customer service team at info@cookinglife.eu so we can help you in the most efficient way possible
 Verified review
12 days ago
Th
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 Verified review
12 days ago
I didn't receive a call and/or a email with the delivery date of the order. Fortunately I was at home when the transportation came to my house, otherwise... Related to the products everything was ok!. Best regards, José Alface
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 Verified review
13 days ago
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 Verified review
14 days ago
Excellent service and delivery price exceptional
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Answer by Cookinglife
Yesterday
Thank you for sharing your positive experience with Cookinglife! We look forward to you shopping with us again very soon.
 Verified review
14 days ago
Everything was exactly as they said it would be, they packed and shipped the order quickly and kept me informed during the whole process as well as supplying a tracking number so I knew it was on its way.
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