CookinglifeReviews

: 2,273Good

4.35

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with Buyer Protection

certified since: 5/25/2020
updated on: 7/3/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 7/3/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,774 verified reviews in the last 12 months

2,273 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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Reviews for Cookinglife

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(138)
(34)
 Verified review
4 months ago
Very aggressive and curt customer service. Many emails from different people without proper explanation. No tracking number shared. Items were not in stock although website said they were.
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Answer by Cookinglife
4 months ago
How unfortunate to hear that you were not provided a tracking number. Please reach out to our customer service team directly at info@cookinglife.eu so we can assist you right away.
 Verified review
4 months ago
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4 months ago
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 Verified review
4 months ago
Good price. Ok communication. Wrapping not in top, but no problems. Item arrived ad promised.
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4 months ago
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 Verified review
4 months ago
Very carefully packed ⭐️⭐️⭐️. Products perfect ! Only consideration is expected delivery would be quicker but was within 10 days. Very satisfied overall- Have placed another order since. Recommended 👍 NB: I did not have to contact Customer Service
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Answer by Cookinglife
4 months ago
Thank you for your purchase and your feedback! Happy to hear you are satisfied.
 Verified review
4 months ago
My delivery was sent to the wrong place so there was a delay for it to get to me.
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 Verified review
4 months ago 
I ordered a kettle, It's got a 2 pin plug so not suitable for UK, when I wanted to return it, I was told I'd have to pay the return cost of £11.20. I still have the kettle that I cant't use. Very unprofessional.
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 Verified review
4 months ago
Shopping on this site is an excellent experience and it is really easy to search and browse. Also the selection of glassware is excellent. Shipping costs and times are also very good. Unfortunately there appears to be no after sales/customer service. My order arrived on Wednesday the 2nd of March and one item was broken. I emailed the company immediately (and also tried to submit a claim via the website but my order was not found) with evidence of the damage, and despite several emails to follow up I am yet to receive any response. Luckily I paid with PayPal so I have requested a refund for the item from there. By all means shop here (the range and prices are very good) but pay using PayPal or credit card as you will have buyer protection. Do not pay using debit card as you won't. Hopefully they will improve customer service as this would be a 5 star review otherwise.
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 Verified review
4 months ago
The service was quick and efficient
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Answer by Cookinglife
4 months ago
Thank for your review! Please reach out to our customer service with feedback and insight on what we can do to earn a five star review from you next time.
 Verified review
4 months ago
God price. Took quite along time to arrive (8 days) and lots of packaging used.
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 Verified review
5 months ago
easy ordering process. Item significantly cheaper than anyone else. Took slightly longer than stated to arrive.
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Answer by Cookinglife
4 months ago
Thank you for your feedback. We are continuously improving our customer experience and value any constructive feedback.
 Verified review
5 months ago
Very positive efficient service
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 Verified review
5 months ago
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 Verified review
5 months ago
Fast delivery, package arrived in good condition, all I need
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Answer by Cookinglife
5 months ago
Thank you for sharing your positive experience with Cookinglife!
 Verified review
5 months ago
Happy with the product, shipment longer than expected
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 Verified review
5 months ago
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5 months ago
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 Verified review
5 months ago
I like the look of the kettle - I haven't been able to use it yet - I need to get an adaptor plug - hence the 4 stars. I ordered it Feb 14 - received it Feb 21 - very pleased.
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 Verified review
5 months ago
Loved the product. Delivery was quick, but the one issue was that the package was not delivered to my local post office. It went to one further away (not unreasonably). With hindsight though, I might have selected the wrong delivery option on the website; I just don’t remember. Or else Fedex only delivers to that particular location. I’ll figure it out for next time.
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Answer by Cookinglife
5 months ago
Thank you for the constructive feedback. We are always looking to improve our customer experience. If you any advice for how to solve the particular inconvenience you experienced, feel free to reach out to our customer service team.