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CookinglifeReviews

: 2,362Good

4.33

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with Buyer Protection

certified since: May 25, 2020
updated on: Sep 30, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 25, 2020
updated on: Sep 30, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,323 verified reviews in the last 12 months

2,362 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 7, 2022
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

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 Verified review
Sep 13, 2022
O produto que comprei é muito bom (forma da nordic ware), embora viesse com alguns riscos devido a mau embalamento. O pior foi o envio pela DHL... estive todo o dia em casa no dia em que era suposto fazerem a entrega. A morada estava correta e não me foi entregue em casa pois disseram que não tinham encontrado a morada (a meu ver não houve foi vontade). Enquanto a entrega for feita pela DHL não tenciono voltar a comprar na cookinglife.
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 Verified review
4 days ago
I had one plate that was smashed - though the rest were fine
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Answer by Cookinglife
2 hours ago
What a shame - please do not hesitate to get in touch with our customer service to find a solution. You can reach us at info@cookinglife.eu.
 Verified review
11 days ago
Ordered and paid, received email Out Of Stock will be in contact! Over a week later no update.
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Answer by Cookinglife
10 days ago
Very sorry to hear that you have not received an update yet! Please do not hesitate to contact us at info@cookinglife.eu for more information regarding your order. Delivery times on out of stock items can vary depending on the manufacturer.
 Verified review
11 days ago
Delivery received but unfortunately two out of the six glasses were broken
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Answer by Cookinglife
10 days ago
Very sorry to hear that your order arrived in less than perfect condition. Please do not hesitate to reach out to us at info@cookinglife.eu so that we can help you resolve this matter.
 Verified review
Jul 2, 2022
I ordered 8 plates, side plates, cereal bowls and pasta bowls but the items were not packed very well and items were broken upon delivery.
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Answer by Cookinglife
Jul 4, 2022
Very sorry to hear that your order did not arrive as expected! Please be sure to get in touch with our customer service at info@cookinglife.eu to help resolve this issue.
 Verified review
Jul 25, 2022
One of two ordered beer chalices arrived broken. Unclear whether this was due to packaging or handling. No indication of fragile contents on package.
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Answer by Cookinglife
Aug 3, 2022
Very sorry to hear your order did not arrive as intended. Please do not hesitate to contact us at info@cookinglife.eu to help resolve this issue.
 Verified review
Jul 3, 2022
I have not received my order payed by PayPal and I have not received an answer to the message I sent one week ago
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Answer by Cookinglife
Jul 4, 2022
Very sorry to hear that you have not received your order yet. Please do not hesitate to contact our customer service again at info@cookinglife.eu to help resolve this issue as soon as possible.
 Verified review
Jul 5, 2022
Two quarters of my order hasn't arrived
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Answer by Cookinglife
Jul 5, 2022
Sorry to hear about that! Please do not hesitate to reach out to our customer service at info@cookinglife.eu to resolve this issue as soon as possible.
 Verified review
Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Answer by Cookinglife
Jun 24, 2022
Dear customer, How unfortunate to hear you are having trouble fulfilling your order. Please reach out to our customer service team at info@cookinglife.eu so we can assist you right away.
 Verified review
Jun 27, 2022
Item received quickly (looked good) 2 days of use-broke. Contact customer service few times-no answer for weeks. Asked for refund- answer in hours. Asked return details-no answer. Payed return cost myself . Still dealing from april 26 to get a refund. waste of time and money. 139e for item I used 30 min in total. My fault- didn't read reviews before buying. What a shame on customer service team. Awful experience. Wouldn't recommend anyone.
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Answer by Cookinglife
Jun 30, 2022
Very sorry to hear that you have had trouble with your order and in reaching us. Unfortunately, we are unable to assist with orders through the Trusted Shop platform. Please do not hesitate to contact our customer service at info@cookinglife.eu again to help resolve this as soon as possible.
 Verified review
Jun 5, 2022
Parcel hast not arrived. Where did the Hermes/Erinnerungen courier M.Husain leave it. I left I syructions for him to leave it behind d the house. Regards U. Cross
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Answer by Cookinglife
Jun 8, 2022
How unfortunate to hear that your parcel has not arrived yet. Please reach out to Hermes regarding the status of your delivery.
 Verified review
Jun 17, 2022
It is 17 June and I have not received the package. I specifically wrote that I urgently needed by 16 June. No one informed me otherwise.
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Answer by Cookinglife
Jun 24, 2022
Dear customer, We are sorry to hear that you are experiencing problems with your order. Unfortunately, we are unable to assist with orders through this Trusted Shops platform. Please reach out to our customer service team at info@cookinglife.eu so we can help you as soon as possible.
 Verified review
Jun 27, 2022
I recently ordered a x24 piece cutlery set but instead it x1 complete set I received x6 sets of x4. I emailed recently and am awaiting a reply, so depending on how they respond could alter my appraisal. In terms of dispatch and delivery, very swift turnaround.
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Answer by Cookinglife
Jun 30, 2022
Very sorry to hear that your order did not go as expected. If you have any further questions, please do not hesitate to contact us again at info@cookinglife.eu to help resolve the issue as soon as possible.
 Verified review
Jun 14, 2022
Have not received my order yet !!
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Answer by Cookinglife
Jun 24, 2022
How unfortunate to hear that you have not yet received your order. Please reach out to our customer service team at info@cookinglife.eu so we can help you in the most efficient way possible
 Verified review
Jun 21, 2022
Order are coming very chaotically , also wrong amounts, broken items in deliveries.
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Answer by Cookinglife
Jun 24, 2022
How unfortunate it is to hear that your order arrived damaged and incomplete. This is unacceptable. Please email info@cookinglife.eu so we can help resolve this as soon as possible.
 Verified review
Feb 5, 2022
Hi Lorraine, I am happy to report our missing parcel (PL0000469568) has been found. FastWay Couriers placed it in behind a back entrance to a neighbours house, not their main entrance, and they have been away. It was discovered for us by another neighbour who was minding a cat for them. Our Eircode shown on the parcel clearly indicates the exact location and Number of our house that FastWay's driver drove past!!!. I am happy with the Product and you should rightly be getting 5 Stars but I have to rate the inconvenience the last stage of delivery has called. David
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 Verified review
Dec 14, 2021
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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 Verified review
Dec 4, 2021
One of the baking tins is damaged- not operating at all smoothly - the springform mechanism is touch and go ! Not sure how long it will hold out !
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 Verified review
Feb 1, 2022
Delivery was slow - 8 days. Product description was sufficiently poor that the purchase did not match my expectation and intention [but I received what I had ordered]. The size and / or weight of the items would have provided the information necessary to avoid the mistake
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 Verified review
Feb 11, 2022
Quick Sale and very prompt correspondence from the company. However, I am still waiting on delivery almost one week but looking at to enjoying some of our gorgeous Irish Oysters with the product. Will be looking on your website for more gadgets depending on the quality.
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