CookinglifeReviews

: 2,260Good

4.35

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with Buyer Protection

certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,803 verified reviews in the last 12 months

2,260 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


1 year ago 
I have made 3-4 orders with cookinglife in the past. The delivery usually takes about a week. I used to be happy with the selection of products in the shop and the deliver and quality. My last order though was the opposite of what I was used to at Cookinglife. I had ordered a range of MEPAL storage boxes. Although the delivery box was not damaged, 6 of the storage boxes were broken. On one box a piece of the plastic on the top had broken off and five of the other boxes had a deep scratch along the side. This must have been from when they unpacked the items at their warehouse as I didn't open the box with a knife. I sent them an email and got a response saying that I needed to provide photos of the box, the broken items and the delivery slip. I took photos of everything they had asked and sent it. They couldn't open the heic files so I changed into png. In total I sent the photos 3 times and when they had what they asked for they stopped responding to my emails. Im very disappointed of the customer service. I expect a replacement or the money back but they are not responding and ignoring my emails. It is going to be three weeks already without solving this.This is very unprofessional and I wouldnt have expected this. Cannot recommend.
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Reviews for Cookinglife

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 Verified review
4 months ago
The order was broken and missing an entire dinner set. Awful.
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Answer by Cookinglife
4 months ago
how unfortunate your order arrived with damage - please reach out to our customer service team right away so we can get this straightened out immediately.
 Verified review
4 months ago
I cannot rate a product that I still haven’t received.
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 Verified review
4 months ago
The handle on my cast iron pan arrived broken
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Answer by Cookinglife
4 months ago
How annoying to hear, we are happy to resolve this! Could you please email a picture of your order and pictures to info@cookinglife.nl? Team Cookinglife
 Verified review
4 months ago
You sent me wrong item. Not happy at all
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Answer by Cookinglife
4 months ago
Sorry to hear you received the wrong item! Luckily, this is an easy fix. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away!
 Verified review
4 months ago
I haven’t received my parcel yet!
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 Verified review
4 months ago
They sent me the wrong product
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Answer by Cookinglife
4 months ago
How unfortunate that you received the wrong product. Luckily, this is an easy fix and our customer service team is happy to help. Please reach them at info@cookinglife.eu and we will sort this out as soon as possible.
 Verified review
4 months ago
The pan had arrived broken
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Answer by Cookinglife
4 months ago
how unfortunate to read that your order arrived damaged. Luckily, there is an easy solution. Please reach out to our customer service team so we can get this straightened out right away.
 Verified review
4 months ago
Where's my parcel
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Answer by Cookinglife
4 months ago
We will be happy to help you, could you send us your order details to info@cookinglife.nl? Team Cookinglife
 Verified review
4 months ago
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 Verified review
5 months ago
Hi Lorraine, I am happy to report our missing parcel (PL0000469568) has been found. FastWay Couriers placed it in behind a back entrance to a neighbours house, not their main entrance, and they have been away. It was discovered for us by another neighbour who was minding a cat for them. Our Eircode shown on the parcel clearly indicates the exact location and Number of our house that FastWay's driver drove past!!!. I am happy with the Product and you should rightly be getting 5 Stars but I have to rate the inconvenience the last stage of delivery has called. David
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 Verified review
7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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 Verified review
1 year ago
The item ordered was "as described" and packed very well. The quality looks excellent and we have no problem with that at all.The choice of courier service however was questionable as it has taken 8 days from start to finish for a single package to travel from the Netherlands to France, a journey without borders thanks to EU rules but one that could've been achieved quicker on a bicycle. Eight days is not a long time in the grand scheme of things but when you're operating as an "e business" this poor courier service will seriously degrade the quality of services offered by this seller and make me think twice before using them again.
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 Verified review
1 year ago
The knife i purchased was well priced for the quality of the blade. However the packaging was bellow average which could have led to it being damaged.. Arrived with just the box with the knife inside. No bubble wrapping, no protection for the blade. When i opened the box which was i found the knife without the tip protected and exposed.. The paper work inside of it was scrunched up like it had been inside a washing machine.
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 Verified review
7 months ago
One of the baking tins is damaged- not operating at all smoothly - the springform mechanism is touch and go ! Not sure how long it will hold out !
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 Verified review
1 year ago
1 glass out of six broken. Poorly packaged with not enough protection. Offered basic cost of glass rather than replacement therefore if I needed to order another with postage I would have been out of pocket by approx 10€. Also the 3.99€ given as compensation was subject to a 1€ charge by my bank to convert to £. I won’t be using again.
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 Verified review
1 year ago
Fortunately my parcel arrived surprisingly safely considering the very poor packing which had become unstuck, both on top, flap open ,and underneath the box the tape was not secure at all. Only one width of sellotape for a all joins and 1 KG contents. But, we are delighted with the contents!
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 Verified review
5 months ago
Delivery was slow - 8 days. Product description was sufficiently poor that the purchase did not match my expectation and intention [but I received what I had ordered]. The size and / or weight of the items would have provided the information necessary to avoid the mistake
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 Verified review
5 months ago
Quick Sale and very prompt correspondence from the company. However, I am still waiting on delivery almost one week but looking at to enjoying some of our gorgeous Irish Oysters with the product. Will be looking on your website for more gadgets depending on the quality.
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 Verified review
10 months ago
I have had two different experiences with one order. The goods arrived damaged because they weren't securely packed so that we not very satisfactory. The handling on the complaint, on the other hand, was very good,.
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 Verified review
7 months ago
Speedy dispatch but box destroyed in transit Good service, good value and quick delivery however when it arrived it was in a box that was torn and bent. As it was designed to be a gift, it’s very disappointing.
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