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cookinglife.eu
Reviews:

685 reviews in the last 12 months3,474 total reviews  

4.34
Good

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Valid

Includes Buyer Protection
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Top positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
CO
CATHARINE O.
KINGS LYNN

Top negative review

Jun 27, 2023
 Verified review
Absolutely appalling customer service!! Dear Philip, We have received your message. We are very busy, we will do our best to send you a response within 7 business days. We are currently in a transition of systems where unfortunately we are running into some problems. Because of this, our deliveries are delayed and we are hard to reach by phone due to technical problems. We ask for your patience, your order will be shipped and your question answered as soon as possible. We are working hard to deliver your order as soon as possible. You may not receive an email with the track and trace code of your order. Should you wish to add to your request, please reply to this e-mail. If you have not yet added an order number to your e-mail, we would like to ask you to send us one. Then we can help you faster. If you have damage to your order or want to return your order, we would like to ask you to report this via returns.com/cookinglife. Then we will pick up your request there. Kind regards, Translated with www.DeepL.com/Translator (free version) Kind regards, The Cookinglife team
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Reviews for cookinglife.eu

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2 days ago
 Verified review
Excellent company and gorgeous glasses all of which arrived safely. We live in the U.K. and asked a couple of questions re VAT and customs charges and were given swift and informative answers. We were also given assurances that if any issues arose to get in touch and they would be sorted. Great customer service and the opportunity to speak to a real human being in the live chat! - hurrah!!
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10 days ago
 Verified review

Excellent service end to end

Very good value for money. Wide range of options. Trackable all the way to my home in the UK once order had been handed to Fedex. Ordered 28 May, arrived 3rd June. Outstanding service. Well done cookinglife - I will be a returning customer.
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Answer by cookinglife.eu
10 days ago
Dear Mark, What a great review, thank you! We look forward to welcoming you back as a returning customer. See you soon at Cookinglife! Kind regards, Team Cookinglife
May 20, 2024
 Verified review

Happy customer

The fragile items were competitively priced, very well packaged and arrived ahead of predicted date. Communication from cookinglife was faultless. I'm a very happy customer.
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Answer by cookinglife.eu
May 21, 2024
Dear Philip, Thank you very much for your fantastic 5-star review! We are delighted that you are happy with the price of the fragile items, the careful packaging and the faster-than-expected delivery. We are pleased to hear that our communication was flawless. We really appreciate your trust in us and are glad you are a satisfied customer. If you need anything else in the future, we will be happy to assist you. Kind regards, Team Cookinglife
6 days ago
 Verified review
Arrived very quickly and well packed to avoid damage. Excellent quality product which matched a dinner service we have had for years and replace pieces of from time to time.
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Answer by cookinglife.eu
4 days ago
Dear Stephen, How wonderful to hear that you"re satisfied with your Maxwell & Williams mug! 🌟😊 Thank you for your kind words about the fast delivery and careful packaging. We"re glad we could contribute to a seamless and safe delivery of your product. We"re also delighted to hear that the product is of excellent quality and perfectly complements your dinnerware. We understand how important it is to be able to replace pieces while still maintaining that perfect match. 🍵👍 Enjoy your new mug, and may every sip from this mug be filled with comfort and pleasure, just as you deserve. ☕💫 Warm regards, Team Cookinglife
8 days ago
 Verified review
Great value. Cheaper than shops in UK. Take a few days to arrive but is still incredibly fast. I can rely on quality as I give some of the products as gifts.
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Answer by cookinglife.eu
8 days ago
Dear John, Thank you for your lovely review! Great to hear that you are satisfied with the value and speed of our deliveries. Enjoy giving the gifts! Kind regards, Team Cookinglife
21 hours ago
 Verified review
Very efficient service, emails to keep me updated on the delivery progress of my parcel,bought 2 large candles and items were well wrapped to avoid damage
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10 days ago
 Verified review

Decanter sets

I bought two sets of decanters with glasses.Very easy site to navigate and the goods arrived,very well wrapped and protected so I could not be any happier.
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Answer by cookinglife.eu
10 days ago
Dear Barbara, How great to hear that you are happy with your purchase and the experience shopping on our website! If there"s anything we can help you with in the future, we"re happy to help you at Cookinglife! Kind regards, Team Cookinglife
SB
May 20, 2024
 Verified review

Super Efficient Service- Great Product

Really good communication & tracking. Very happy with product & the price paid - an identical replacement for one I broke. Great functional Dutch design!
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Answer by cookinglife.eu
May 21, 2024
Dear Sarah, Thank you for your fantastic 5-star review! We"re glad you"re happy with our communication, the product and the price. If you need anything else in the future, we are here for you! Kind regards, Team Cookinglife
May 20, 2024
 Verified review

Beautiful glasses

I bought beautiful glasses for a party and they arrived very promptly. There is lots of choice on the website for every occasion and tipple.
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Answer by cookinglife.eu
May 21, 2024
Dear Dee, Thank you for the great 5-star review! We are glad you are happy with the beautiful glasses for your party and the quick delivery. We always have a wide selection for every occasion on our website. If you need anything again, we"ll be there for you! Kind regards, Team Cookinglife
May 20, 2024
 Verified review
Found a kettle that was not available in the UK. Bought it and had it delivered in a few days for a good price. Will use Cooking Life again.
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Answer by cookinglife.eu
May 21, 2024
Dear Rob, Thank you for your fantastic 5-star review! We are delighted that you found with us the kettle that was not available in the UK. We look forward to serving you again in the future! Kind regards, Team Cookinglife
11 days ago
 Verified review
Very efficient. Delivery was smooth and prompt, although I was unable to track the parcel en route. Product was perfect!
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Answer by cookinglife.eu
11 days ago
Dear Paul, Thank you for your feedback! Great to hear you"re happy with the quick delivery and perfect product. We take your feedback seriously and will definitely look into better tracking features from our delivery partners. Enjoy your purchase! Kind regards, Team Cookinglife
12 days ago
 Verified review
Excellent product and service and great communication from ordering to item being delivered. Very pleased.
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Answer by cookinglife.eu
11 days ago
Dear Tassadaq, Thank you for your great review! We"re glad you"re happy with both the product and the service. Great to hear that communication went smoothly. Have fun cooking! Kind regards, Team Cookinglife
7 days ago
 Verified review
Website easy to navigate,great choice of product. Very pleased with my purchase and shipping experience.
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Answer by cookinglife.eu
4 days ago
Dear Magdalena, Your kind words are music to our ears! 🎵🌟 Thank you for the compliment about our website and your positive experience with the purchase and shipping. We"re delighted to hear that you"re pleased with your Jay Hill cutlery set! 🍴✨ With culinary regards, Team Cookinglife
10 days ago
 Verified review
Always a great experience shopping with cooking life, well packaged good and a speedy delivery.
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Answer by cookinglife.eu
10 days ago
Dear Ken, Thank you for your fantastic review! We will do our best to get your products to your home well-packaged and fast. Hope to see you again soon for more shopping fun! Kind regards, Team Cookinglife
May 26, 2024
 Verified review
Easy to use website, kept informed of delivery progress, good value for money.
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Answer by cookinglife.eu
May 27, 2024
Dear Eleonora, Thank you for your lovely review! We are glad you are happy with your experience at Cookinglife.  Enjoy your purchases and hopefully see you soon! Kind regards, Team Cookinglife
May 23, 2024
 Verified review
The Quality of The product is perfect; The way it was packed was too much!!
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Answer by cookinglife.eu
May 24, 2024
Beste Jaap, Bedankt voor je review en je positieve feedback over de kwaliteit van ons product! We waarderen ook je opmerking over de verpakking. We zullen dit zeker in overweging nemen om een betere balans te vinden. We hopen je snel weer te mogen bedienen!
May 25, 2024
 Verified review
Clarity of information. Competitive pricing. Communication after purchase
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Answer by cookinglife.eu
May 27, 2024
Dear Radhesh, Thank you for your lovely review! Great to hear that you are satisfied with the clarity of information, our prices and communication after the purchase. Enjoy your purchase and we look forward to seeing you again at Cookinglife! Kind regards, Team Cookinglife
12 days ago
 Verified review
Correct product - well packaged - good tracking record - thank you !
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Answer by cookinglife.eu
12 days ago
Dear Juergen Klein, Thank you for your lovely review! Enjoy your plates. Great to hear that you are happy with the way we handled your package. If you have any further questions or need more information, please feel free to let us know! Kind regards, Team Cookinglife.
May 19, 2024
 Verified review

Balti pan

Used first time today and found it cook fried breakfast perfectly
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Answer by cookinglife.eu
May 21, 2024
Dear John, Thank you for your fantastic 5-star review! We are happy to hear that your new purchase had its baptism of fire today and cooked your breakfast perfectly. If you want to experience more cooking adventures in the future, we are ready to help you! Kind regards, Team Cookinglife
May 24, 2024
 Verified review
Easy to use website, speedy delivery and item was as described
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Answer by cookinglife.eu
May 24, 2024
Dear Sarah,   Thank you so much for the outstanding 5-star review! We"re delighted to hear that you found our website easy to use, and that your delivery was speedy. It"s fantastic to know that the item met your expectations as well. We appreciate your support and look forward to serving you again in the future! Kind regards, Team Cookinglife