My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
I am very pleased with the pan set i purchased. It was packed very well, and delivery was quick. Thank you to the people at cooking life.
Answer by cookinglife.eu
13 days ago
Good afternoon, Thank you for your review. We love to hear that you had a good experience with Cookinglife. Great to hear that everything is to your liking and I wish you lots of fun with your order. With kind regards, Team Cookinglife
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13 days ago
Verified review
Great website
Great prices, range of stock & easy to use website. Delivery was timely. No issues anywhere along the way. A great shopping experience
Answer by cookinglife.eu
13 days ago
Good afternoon, Thank you for your review. We love to hear that you had a good experience with Cookinglife. Great to hear that everything is to your liking and I wish you lots of fun with your order. With kind regards, Team Cookinglife
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11 days ago
Verified review
Very professional, fast delivery, I ordered big glass jar, and it was packed very well. 5 stars. I will shop with them for sure
Answer by cookinglife.eu
10 days ago
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :) Kind regards, Team Cookinglife
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3 days ago
Verified review
Very fast dispatch and delivery. Incredibly value shipping, from NL to UK. Excellent packaging. Great service throughout.
Answer by cookinglife.eu
2 days ago
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
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Aug 26, 2023
Verified review
Delivery was in good time,But 2 items were broken in transit.I sent email and photos but I am still waiting contact
Answer by cookinglife.eu
11 days ago
Good afternoon, Thank you for your review! Annoyed to hear that you have not yet received a response from us. Did you make a request via Returnless or did you send us an email? I look forward to hearing from you. Kind regards, Team Cookinglife
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Sep 6, 2023
Verified review
Quick and seamless confirmation of order and actual delivery by post. I’m also happy with the products I bought.
Answer by cookinglife.eu
Sep 6, 2023
Good evening, Thank you for your review! We are happy to hear that you are satisfied with our service! A good day. Kind regards, Team Cookinglife
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Sep 2, 2023
Verified review
I had a questiom about an order which was answered very quickly, communication from the company is very good
Answer by cookinglife.eu
Sep 4, 2023
Good evening, Thank you for the review. Great to hear that you are happy with the service! Enjoy your order. Kind regards, Team Cookinglife
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Sep 1, 2023
Verified review
Great delivery service
Great tracking and communication of status of order.
Great price point.
Product was wrapped like a baby.
Answer by cookinglife.eu
Sep 4, 2023
Good afternoon, Thank you for the review. Great to hear that you are satisfied with the service! If you have any further questions we would like to hear from you. Kind regards, Team Cookinglife
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Sep 9, 2023
Verified review
I wish to promote your products and wish to know if you dropship ?
James Begadon
Answer by cookinglife.eu
13 days ago
Good afternoon, Thank you for your review. We are not a dropship company. We have our own warehouse in the Netherlands. Have a nice day. If you have any further questions please feel free to contact us. Kind regards, Team Cookinglife
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Aug 28, 2023
Verified review
Didn't make it clear that the appliance would have a eu plug
Answer by cookinglife.eu
11 days ago
Good afternoon, Thank you for your review! We are a Dutch company so you can expect all our products to have an EU plug. Apologies for the inconvenience. Kind regards, Team Cookinglife
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Sep 4, 2023
Verified review
Quick postage lovely product. Well wrapped
Answer by cookinglife.eu
Sep 6, 2023
Good evening, Thank you for your review! We are happy to hear that you are satisfied with our service! A good day. Yours sincerely, Team Cookinglife
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Aug 27, 2023
Verified review
Delivery time of 2 weeks seems excessive.
Answer by cookinglife.eu
11 days ago
Good afternoon, Thank you for your review! Annoyed to hear that the shipping time was a little longer than you might expect. It could be that your item was out of stock at first which caused the delivery to take 2 weeks. Apologies for the inconvenience. Kind regards, Team Cookinglife
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Sep 10, 2023
Verified review
Professional service and fast delivery
Answer by cookinglife.eu
13 days ago
Good afternoon, Thank you for your review. Super to hear that everything is clear and that everything is to your satisfaction. I hope you enjoy your order. If you have any further questions please feel free to contact us. Kind regards, Team Cookinglife
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Sep 7, 2023
Verified review
Excellent products delivered promptly
Answer by cookinglife.eu
Sep 7, 2023
Good afternoon, Thank you for your review! Great to hear that you are satisfied with our service. Have a great day.
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3 days ago
Verified review
Brilliant service, thank you 😊
Answer by cookinglife.eu
3 days ago
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
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Aug 26, 2023
Verified review
Quick service and delivery
Answer by cookinglife.eu
Sep 8, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
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3 days ago
Verified review
Answer by cookinglife.eu
3 days ago
Beste klant, Bedankt voor de positieve review. We wensen je veel plezier met jouw aankoop! Met vriendelijke groet, Team Cookinglife
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6 days ago
Verified review
Answer by cookinglife.eu
6 days ago
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart. We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Report review
Sep 10, 2023
Verified review
Answer by cookinglife.eu
13 days ago
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart. We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Report review
Sep 10, 2023
Verified review
Answer by cookinglife.eu
13 days ago
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart. We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
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