cookinglife.euReviews:
599 reviews in the last 12 months3,364 total reviews
Good
TrustmarkValid
Top positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Top negative review
May 29, 2023
Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu
Mar 21, 2024
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Answer by cookinglife.eu
Mar 23, 2024
Beste Ágnes, Bedankt voor je 5 sterren-review. Wij wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Mar 19, 2024
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Mar 20, 2024
Dear Hajnalka, Thank you for your lovely review! We hope you are very happy with your glasses and cooler. If you have any further questions, please feel free to let us know. Kind regards, Team Cookinglife.
Mar 25, 2024
Verified review
I did not receive my order and have no information
I did not receive my order more than week and don't have any tracking information. Moreover I wrote a ticket and also did not get the answer. What happening??
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Answer by cookinglife.eu
Mar 26, 2024
Dear Lidia, How annoying to hear that you have not yet received any information about your order. That is certainly not the intention and I understand your frustration. We would like to help you solve your problem and therefore we have sent you an email, we would like to see your response. Kind regards, Team Cookinglife.
Mar 10, 2024
Verified review
Cookinglife delivered quickly and well packed.
I wanted to add some more bowls to my collection of Villeroy Boch rock and found the rock glow 24cm just what I wanted and at a very keen price so I ordered them from cookinglife expecting them to take at least a week to be delivered but all 4 arrived within days, well packed and arriving with care.
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Answer by cookinglife.eu
Mar 10, 2024
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart.We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Feb 18, 2024
Verified review
Modular Wine Racks
We were very fortunate to come across these modular wine racks made in Spain. Bought 6 units on special offer to organise our wine storage in a tight space under the staircase. 54 bottles in total now resting safely...yet another satisfying purchase from cookinglife 🙂
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Answer by cookinglife.eu
Feb 18, 2024
Dear Franklyn, Thank you for your lovely review! It"s always nice to hear that our products are well used and appreciated. Have fun with your wine racks and enjoy your wine collection! As always, we are ready to help you with any questions or if you need anything else for your kitchen.
Feb 28, 2024
Verified review
Fast delivery. Great products. The only thing I would say is to put fragile sign on it as it was delivered by post and they normally don’t mind the parcels unless they are marked fragile
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Answer by cookinglife.eu
Feb 28, 2024
Good afternoon Kate, Thank you for your review! It"s nice to hear that you are happy with the fast delivery and our products. Your feedback about marking packages as fragile is certainly helpful. We include this in our improvement points to make our service even better. Have fun with your purchases!
Mar 5, 2024
Verified review
Great prices. Cheaper than I saw elsewhere. The product is of high quality. Delivery was quick, lots of updates and the item was well packed. I would definitely order again
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Mar 7, 2024
Dear Ben, Thank you for your lovely review! We are very happy to hear that you are satisfied with the prices, product quality, fast delivery and our communication. We look forward to welcoming you again on your next order.
Feb 22, 2024
Verified review
It's was 2nd times that I ordered from you and arrived it safely and good packing as well 😊
I'm thinking about order more item from you in the future.
Thank you very much!
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Answer by cookinglife.eu
Feb 23, 2024
Dear Kazue, Thank you for your lovely review! We"re delighted to hear that you"re satisfied with our service and that everything arrived safely and well-packaged. We look forward to assisting you with your orders again in the future. Enjoy your purchases!
Feb 20, 2024
Verified review
Vindt de service erg goed gelijk reactie terug betreft vragen over het product en aankomst. Medewerkers zijn beleefd en vriendelijk. Heel leuk. Producten ook goed.
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Answer by cookinglife.eu
Feb 21, 2024
Beste Eric, Hartelijk dank voor de lovende review! Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad. Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een 5-star review zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife! We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Feb 25, 2024
Verified review
Ordered an oyster knife and wine glasses. All arrived in time and well packed. Quality of everything seems good, impressed with the stainless steel oyster shucker.
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Answer by cookinglife.eu
Feb 26, 2024
Dear Daniela, How great to hear that you are happy with your purchases and delivery! We"re glad you"re impressed with the oyster knife. Enjoy your new kitchen gear! Warm regards, Team Cookinglife
Feb 16, 2024
Verified review
Excellent speed of dispatch to Dublin, Ireland. The item was well protected and well wrapped. Overall I'm very happy and would shop again with CookingLife
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Answer by cookinglife.eu
Feb 17, 2024
Dear Hugh,
Thank you for your kind words! We're delighted to hear that you were pleased with the speed of dispatch to Dublin, Ireland, and that your item arrived well protected and wrapped. Your satisfaction is our priority, and we're thrilled to know that you would shop with CookingLife again.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're always here to help.
Warm regards,
team Cookinglife
Mar 12, 2024
Verified review
Good quality and fast delivery
The stylish olive boards that can be a perfect decor for your house. The delivery to Ireland was very fast and I'm happy about the quality
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Answer by cookinglife.eu
Mar 14, 2024
Dear Stanislava, Thank you for your lovely review! We are happy to hear that you are satisfied with the quality of the olive wood boards and our fast delivery to Ireland. Enjoy your products! Kind regards, Team Cookinglife
Mar 9, 2024
Verified review
All was easy and prompt, well packed and safely delivered.
Can you use less plastic though (much was cardboard but some was bubble wrap).
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Answer by cookinglife.eu
Mar 10, 2024
Beste Elizabeth, Bedankt voor je mooie review! We zijn blij dat alles naar wens is verlopen. Ook waarderen we je feedback over het gebruik van plastic in onze verpakkingen. We zijn constant op zoek naar manieren om onze impact op het milieu te verminderen en zullen je suggestie meenemen in onze overwegingen. Veel plezier met je aankoop!
Mar 13, 2024
Verified review
Impressed with the packaging, good all round service, will not hesitate in recommending cooking life to friends and family
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Answer by cookinglife.eu
Mar 14, 2024
Dear Christopher, Thank you for your lovely review! We are happy that you are satisfied with our service and packaging. That you want to recommend us to friends and family is the biggest compliment we can get. We hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife.
Mar 10, 2024
Verified review
Excellent experience. I kept informed from purchase to delivery date and delivered 7days after ordered.
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Answer by cookinglife.eu
Mar 14, 2024
Dear James, How nice to hear that you had an excellent experience with us. We always do our best to keep our customers as informed as possible. Thank you for your lovely review! Enjoy your purchase. Kind regards, Team Cookinglife.
Feb 17, 2024
Verified review
Everything arrived very quickly and just as we expected it!! Definitely will be buying here more often !
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Feb 18, 2024
Dear Natalia, Thank you for your lovely review! We are extremely happy to hear that everything arrived quickly and as expected. We look forward to serving you again in the future with your kitchen supplies.
Mar 16, 2024
Verified review
Excellent service. Quick delivery to the UK. Really pleased with my purchase. Will def use again. Thanks
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Answer by cookinglife.eu
Mar 18, 2024
Beste Elisa, Hartelijk dank voor de lovende review! Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad. Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een **5-star review** zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife! We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Feb 23, 2024
Verified review
Website is easy to navigate and simple to order. Was most impressed by such careful packing!!
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Answer by cookinglife.eu
Feb 23, 2024
Dear Pirge, Thank you for your lovely review! It"s great to hear that you find our website convenient and are pleased with how we package the products. We always strive to ensure that everything arrives safely and in perfect condition. Enjoy your order!
Feb 16, 2024
Verified review
Fast dispatch to Dublin, well protected in transit, very happy overall. Will shop again
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Answer by cookinglife.eu
Feb 17, 2024
Dear Hugh,
Thank you for your kind words! We're delighted to hear that you were pleased with the speed of dispatch to Dublin, Ireland, and that your item arrived well protected and wrapped. Your satisfaction is our priority, and we're thrilled to know that you would shop with CookingLife again.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're always here to help.
Warm regards,
Team Cookinglife
Feb 21, 2024
Verified review
Excellent shopping experience - fast delivery and very happy with purchase :)
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Answer by cookinglife.eu
Feb 21, 2024
Dear Brian, Thank you for your lovely review! We are happy to hear that your experience with us was so positive. Enjoy your purchase! If you have any questions in the future, we would love to hear from you.