The buying process was very smooth and easy. The delivery (cross border) was a bit delayed from the expected time, but it was due to the delivery courier. When contacting Cookinglife customer service the issue was immediately taken into action. The package and the item itself were / are in perfect shape.
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
Very sorry to hear it! Have you tried reaching us by phone?
Verified review
Feb 13, 2023
Excellent service. I had never heard of the company but loved the items online. I can honestly say I was impressed with the item & the service!
Quick delivery & fully traced.
I’ll definitely be shopping with this company again!
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Answer by Cookinglife
Feb 20, 2023
That's great to hear, thank you for leaving feedback!
Verified review
Feb 20, 2023
Ordered of these twice delivered to the UK, very fast delivery and just what I wanted at a cheap price
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Answer by Cookinglife
Feb 20, 2023
That's great, thank you for leaving feedback!
Verified review
Feb 24, 2023
Quick and efficient service
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Answer by Cookinglife
Mar 7, 2023
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Verified review
Jan 29, 2023
I ordered the orange pot and was not disappointed. It’s a lovely colour, I have used it twice already and it only
arrived a week ago. It cooks the mussels
perfectly and looks great on the table to serve them in. The lid is also a great for putting the empty shells in.
Very pleased with my purchase, very good quality too.
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Answer by Cookinglife
Feb 7, 2023
Thank you for the feedback!
Verified review
Jan 27, 2023
Products arrived earlier than expected. Packaging was very good and all glasses arrived intact.
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Answer by Cookinglife
Feb 7, 2023
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Verified review
Feb 10, 2023
Look beautiful
Shiny heavy lovely looking
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Answer by Cookinglife
Feb 20, 2023
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Verified review
Feb 9, 2023
Easy to use site. Reasonable priced. Good quality. You use an post for delivery.
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Answer by Cookinglife
Feb 20, 2023
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Verified review
Jan 31, 2023
Very happy with cooking life website very easy to navigate and easy to check out
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Answer by Cookinglife
Feb 7, 2023
Thank you for the feedback!
Verified review
Feb 22, 2023
Very fast delivery to Czech republic and everything is ok, very nice goods :o)
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Answer by Cookinglife
Mar 7, 2023
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Verified review
Feb 5, 2023
I am satisfied with my purchase. Things arrive fast and well packaged.
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Answer by Cookinglife
Feb 7, 2023
Thank you for the feedback!
Verified review
Feb 16, 2023
Great selection and prices.
Quick delivery. Just Easy Peasy!
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Answer by Cookinglife
Feb 20, 2023
That's great, thank you for leaving feedback!
Verified review
Feb 22, 2023
It was the only place that I could buy what I wanted
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Answer by Cookinglife
Mar 7, 2023
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Verified review
Feb 8, 2023
Items arrived quickly and well packaged, to Ireland
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Answer by Cookinglife
Feb 20, 2023
That's great to hear, thank you for leaving feedback!
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