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certified since: May 25, 2020
updated on: Apr 1, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
May 20, 2022
The buying process was very smooth and easy. The delivery (cross border) was a bit delayed from the expected time, but it was due to the delivery courier. When contacting Cookinglife customer service the issue was immediately taken into action. The package and the item itself were / are in perfect shape.
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the most relevant critical review
Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife
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Feb 9, 2023
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Feb 8, 2023
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Feb 8, 2023
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Feb 7, 2023
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Feb 6, 2023
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Feb 5, 2023
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Feb 3, 2023
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Feb 3, 2023
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Jan 31, 2023
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Jan 31, 2023
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Jan 31, 2023
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Jan 30, 2023
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Jan 30, 2023
Order placed and waiting for a week and still don’t know when the goods will be delivered. Tried to contact their CS thru whatapps/email but unfortunately got no reply. I was so worried where is my item and could I get my money back?!
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Answer by Cookinglife
Feb 7, 2023
Very sorry to hear that. If you have not received an answer to your email yet, please do not hesitate to reach us by phone to solve the matter quickly. All our contact information is available on our website.
Verified review
Feb 6, 2023
I still have not received my item and no notification that it has been shipped. I also sent an email to their customer service regarding this and have not had a response from it. I bought this grill pan as part of a gift and need it for next week.
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Answer by Cookinglife
Feb 7, 2023
Very sorry to hear that. If you have not received an answer to your email yet, please do not hesitate to reach us by phone to solve the matter quickly. All our contact information is available on our website.
Verified review
Feb 9, 2023
I ordered a week ago and have not received . Plus no updates on my order . It’s a birthday present for tomorrow. Normally am very gphappy with service
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Answer by Cookinglife
Feb 20, 2023
Very sorry to hear it! If you have not received an update by now, please reach out to our customer service to help resolve the matter.
Verified review
Feb 7, 2023
I havent received my tin yet .
I email u my address as you have united kingdom instead of Ireland , you didnt respond.
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Answer by Cookinglife
Feb 7, 2023
Very sorry to hear that. If you have not received an answer to your email yet, please do not hesitate to reach us by phone to solve the matter quickly. All our contact information is available on our website.
Verified review
Order nor received….allegedly part missing
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Answer by Cookinglife
Feb 7, 2023
Very sorry to hear that. Please do not hesitate to reach out to us to solve the matter quickly. All our contact information is available on our website.
Verified review
Feb 6, 2023
one plate of Porcelain dining set arrived broken
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Answer by Cookinglife
Feb 7, 2023
Very sorry to hear it! Please contact us to resolve the matter as soon as possible. All our contact information is available on our website.
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Feb 19, 2023
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Feb 8, 2023
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