cookinglife.euReviews:
992 reviews in the last 12 months3,970 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Most relevant negative review
Dec 11, 2023
Verified review
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
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Reviews for cookinglife.eu
9 days ago
Verified review
Good price, easy ordering, delivery a bit later than promised.
Price competence with local (Austrian) online provider. Ordering was easy and stated delivery time earlier than Amazon.
Actual delivery time was 14 Oct (stated at time of order was 11 Oct). Tracking information was excellent until parcel arrived in Austria then no updates until delivery.
Would use cookinglife again. I suggest tightening up delivery and/or timing expectations.
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Answer by cookinglife.eu
9 days ago
Dear James,
Thank you for your comprehensive and helpful feedback! Glad to hear that you found the ordering process easy and that our prices are competitive. We understand that the difference in the expected and actual delivery date can be frustrating, as well as the missing tracking information in the final stage of delivery.
We will definitely take this on board to further improve our communication and delivery expectations.
We appreciate that you would consider Cookinglife again, and we hope your next experience will be even better!
Kind regards,
Team Cookinglife
AM
Alan M.
Torquay
Sep 28, 2024
Verified review
Good range, good price and fast delivery - thanks.
Firstly, this was the only online store (that I could find in around 1 hour search) .... offering the products I wanted .. others had the products but the size was too small. ....... Secondly, the price was good. ...... Lastly, delivery was very fast. Happy Chappy here.
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Answer by cookinglife.eu
Oct 2, 2024
Dear Alan,
How great to hear that you found exactly what you were looking for with us! We are happy that the price and fast delivery met your expectations.
Thank you for your positive feedback and until next time at Cookinglife!
Kind regards,
Team Cookinglife
Oct 9, 2024
Verified review
Perfect.
Competitively priced item, excellent communication & I really appreciated the added security for the online purchase. I got regular tracking information & can’t fault the entire transaction. I would definitely use your company again.
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Answer by cookinglife.eu
12 days ago
Dear Claire,
How great to hear that you are so satisfied with the price, communication, and security of your online purchase! Glad you also appreciated the tracking information and that everything went according to plan.
Thanks for your trust, and we look forward to seeing you again at Cookinglife!
Kind regards,
Team Cookinglife
Oct 2, 2024
Verified review
Extremely happy with both the product & the service (esp post brexit[scream,shout in disgust!!]).
Delivered in a timely manner, no probs.
I would happily order from you again & will recommend you to my friends & family.
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Answer by cookinglife.eu
Oct 3, 2024
Dear Adam,
Thank you very much for your enthusiastic review! We are happy to hear that both the product and the service met your expectations, despite the challenges after Brexit. Great that everything was delivered on time and without any problems!
We really appreciate you recommending us to friends and family.
We hope to welcome you back to Cookinglife in the future!
Kind regards,
Team Cookinglife
Oct 7, 2024
Verified review
No fastway in Ireland anymore, yeeah…
Very happy to see that you don't use fastway couriers to deliver in Ireland. I have ordered from cookinglife before but this is the first time there was no breakages.
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Answer by cookinglife.eu
Oct 8, 2024
Dear Edward,
How nice to hear that everything arrived in one piece this time! We understand how important it is that your order arrives at your home in perfect condition.
Thank you for your trust and we hope to welcome you again soon at Cookinglife!
Kind regards,
Team Cookinglife
Sep 26, 2024
Verified review
Seen the cutlery at a spa and looked for them everywhere, eventually found them on cooking life and they exactly the ones I wanted even though from abroad thank
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Answer by cookinglife.eu
Oct 2, 2024
Dear Julie,
How wonderful that you found the cutlery with us after your search! Super that it"s exactly what you were looking for, even all the way from abroad.
Thanks for your purchase and have fun with it! Hope to see you at Cookinglife again soon.
Kind regards,
Team Cookinglife
Oct 1, 2024
Verified review
Alessi Electric Kettle: Good pice, easy to purchase, kept informed about all delivery stages, well packed & no hidden import tax.
Thank you!
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Answer by cookinglife.eu
Oct 4, 2024
Merci pour votre charmant commentaire ! Profitez de votre bouilloire électrique Alessi. Si vous avez des questions, n"hésitez pas à nous contacter !
Sep 26, 2024
Verified review
Leonardo Glasses
The glasses arrived very quickly and were packaged very well, so there were no damages in transit. Very pleased with the service.
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Answer by cookinglife.eu
Oct 2, 2024
Dear Carolyn,
Thank you for your positive review! We"re glad the glasses arrived quickly and without damage.
Enjoy them and we hope to welcome you back to Cookinglife soon!
Kind regards,
Team Cookinglife
7 days ago
Verified review
Brilliant site, brilliant price, perfectly packaged and best quality product. Delivered in perfect condition and on time.
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Answer by cookinglife.eu
6 days ago
Dear Joseph,
Thank you for your great feedback! How nice that you are so satisfied with our site, prices, packaging and product quality.
We are happy that everything was delivered perfectly and on time. We hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
7 days ago
Verified review
Great products at competitive prices.......Cannot say enough positive about the excellent Customer Service!! Thank you!!
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Answer by cookinglife.eu
6 days ago
Dear Marti,
Thank you so much for your wonderful feedback! We"re thrilled to hear that you"re happy with our products and competitive prices, and that our customer service made a great impression.
We truly appreciate your kind words and hope to welcome you back to Cookinglife soon!
Kind regards,
Team Cookinglife
12 days ago
Verified review
Le Creuset kettle
Great product, swiftly dispatched and easily tracked.
Very grown up kettle, if you haven't got one - you've never lived.
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Answer by cookinglife.eu
12 days ago
Dear Colin,
Thank you for your lovely review! Enjoy your Le Creuset kettle. It sounds like it will be a real asset in your kitchen. Enjoy it!
Kind regards,
Team Cookinglife
2 days ago
Verified review
I got what I expected.
I ordered the item I needed, it arrived intact well packaged and promptly.... What more do I need to say?
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Answer by cookinglife.eu
2 days ago
Dear Steve,
Thank you for your lovely review! Great to hear that everything was to your satisfaction. Enjoy your purchase!
Kind regards,
Team Cookinglife
Sep 26, 2024
Verified review
Great product quality, reasonable price and really fast delivery,and arrived very well packaged.
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Answer by cookinglife.eu
Oct 2, 2024
Dear David,
Thank you for your lovely review! Glad you are so satisfied with the product quality, price and fast delivery.
We always make sure that everything arrives well packed to you. Hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 25, 2024
Verified review
Excellent customer service
Fast shipping. Even though two plates were broken on arrival, within 48 hours they were replaced.
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Answer by cookinglife.eu
Oct 2, 2024
Dear Nicola,
How super to hear that you are happy with our quick service, but what a shame that originally two plates were broken! Fortunately, we were able to quickly fix this for you.
If you have any other questions or need anything else for the kitchen, feel free to let us know!
Kind regards,
Team Cookinglife
9 days ago
Verified review
Fantastic service from ordering to delivery and fantastic value for money.
It was very easy to use the web site.
Fantastic value for money and fast affordable delivery.
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Answer by cookinglife.eu
9 days ago
Dear Declan,
Thank you for your lovely review! How nice to hear that you are happy with our website, prices and delivery. Enjoy your purchases and hopefully we"ll see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 26, 2024
Verified review
Excellent company to deal with .
Love my Le Crueset frying pan. Fast and efficient delivery. Have ordered another pan already!
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Answer by cookinglife.eu
Oct 2, 2024
Dear Clíodhna,
How nice to hear that you are so happy with your Le Creuset frying pan! Fantastic that you"ve already ordered a new pan.
Thanks for your trust and we hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
10 days ago
Verified review
Great price. Very fast and efficient delivery. Items as described. Will definitely use again!
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Answer by cookinglife.eu
10 days ago
Dear Steve,
Thank you for your lovely review! Enjoy your purchases and we look forward to seeing you again at Cookinglife.
Kind regards,
Team Cookinglife
Sep 27, 2024
Verified review
Everything was easy and professional during the ordering. I receiived the package soon.
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Answer by cookinglife.eu
Oct 2, 2024
Dear Orsolya,
Thank you for your lovely feedback! Great to hear that everything went smoothly and professionally.
We appreciate your order and hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
12 days ago
Verified review
Order was processed and arrived a few days later than expected but that worked out ok
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Answer by cookinglife.eu
12 days ago
Dear Margaret,
Thank you for your message and for your understanding despite the delay! We"re sorry your order arrived later than expected. We"re glad to hear that everything worked out in the end. If you have any further questions or can we help you with anything else, please feel free to let us know!
Kind regards,
Team Cookinglife
3 days ago
Verified review
My order arrived in just over a week in pristine condition, so no complaints..
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Answer by cookinglife.eu
2 days ago
Dear Steven,
Thank you for your review! We are glad your order arrived in good condition. Please do not hesitate to contact us if you have any further questions!
Kind regards,
Team Cookinglife