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certified since: May 25, 2020
updated on: Mar 28, 2023
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Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
May 20, 2022
The buying process was very smooth and easy. The delivery (cross border) was a bit delayed from the expected time, but it was due to the delivery courier. When contacting Cookinglife customer service the issue was immediately taken into action. The package and the item itself were / are in perfect shape.
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the most relevant critical review
Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife
Verified review
2 days ago
Fast delivery of a well packaged quality decanter. Ordered Monday and delivered from the Netherlands to the UK by Saturday.
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Answer by Cookinglife
2 days ago
That is great to hear!
Verified review
2 days ago
Very quick and free delivery
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Answer by Cookinglife
2 days ago
Thank you for the feedback!
Verified review
2 days ago
They aren't answering on questions about my order (I wrote to them on Whatsapp). My order still hasn't been sent, and it has been more than 2 weeks (delivery time was 4-6 days). I'm very disapointed, cause I was counting on that order.
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Answer by Cookinglife
2 days ago
Very sorry to hear it! Sometimes, the products are not directly available from us but have to be shipped from the manufacturer instead, and this can take longer. This is usually disclosed on the product page, however. Please do not hesitate to reach us by phone during working hours to resolve this matter!
Verified review
3 days ago
Easy use website.quick delivery
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Answer by Cookinglife
2 days ago
Thank you for the feedback!
Verified review
4 days ago
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Verified review
4 days ago
I order a small frying pan from the picture that was shown with a omelette and 4 slices of tomatoes on it, l presumed that was what l was getting it was 10cm nit 10inchs. I have posted it back exactly how l received it so now l wait for my refund.
Kindest regards Bernie
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Answer by Cookinglife
2 days ago
Sorry to hear that you were disappointed by the product.
On the product page, we provide measurements of all products in cm. Sometimes, the size in inches is also available.
Verified review
4 days ago
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Verified review
4 days ago
Kettle supplied to UK with a continental plug, purchased from a UK website
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Answer by Cookinglife
2 days ago
Sorry to hear that you were disappointed with the kettle.
For any product that requires a plug, we disclose that the European plug does not fit into the UK 3-pin socket and that an adapter is needed for our UK customers. We are based in the Netherlands, thus our products are not designed for our UK customers.
Verified review
4 days ago
Easy to order, quick to arrive, very well packaged
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Answer by Cookinglife
2 days ago
That's great, thank you for your feedback!
Verified review
5 days ago
Communication with customers
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Answer by Cookinglife
2 days ago
Thank you for leaving feedback.
Verified review
5 days ago
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Verified review
7 days ago
Wonderful Riedel set of glasses, good delivery and prices.
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Answer by Cookinglife
2 days ago
That's great to hear, thank you for leaving feedback!
Verified review
8 days ago
Quick delivery, item was smaller than expected, but nice nevertheless.
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Answer by Cookinglife
2 days ago
Thank you for your feedback!
Verified review
9 days ago
Excelente. Produtos de qualidade de marcas prestigiadas a preços acessíveis, com serviço de entrega eficiente.
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Answer by Cookinglife
2 days ago
Obrigado por nos dar o seu feedback!
Verified review
10 days ago
Fast delivery,great product,smooth transaction,great service
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Answer by Cookinglife
2 days ago
That's great, thank you for your feedback!
Verified review
10 days ago
Good product, good tracking messages and priced well
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Answer by Cookinglife
2 days ago
That's great to hear, thank you for leaving feedback!
Verified review
11 days ago
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Verified review
11 days ago
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Verified review
12 days ago
Posted and received on time. Item as decided
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Answer by Cookinglife
2 days ago
That's great!
Verified review
13 days ago
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