cookinglife.eu

Reviews:

Placed order, no clear communication re delivery date, plus customer service team filed to get back to various enquiries related to delivery address. No response to WhatsApp messages sent to cooking life custom service WhatsApp account.

Deliver from this firm has been very slow. Item ordered 7 days ago has only reached southern England and will probably take another two days to reach Scotland. The web address makes you think this is a UK business but they are Dutch and the warehouse is in Holland so anything comming to the UK hs to go through customs, Never again

I’ve still not received my order or had any updates on it!

I was very impressed at how quickly I received the order from Netherlands as I am in Scotland, I have waited longer for UK deliveries. They kept me well up to date on the order and delivery process. The bowls were well packed and the price was excellent. Including delivery I could not get them cheaper in the UK, in fact they were mostly out of stock in UK. I would recommend this company and I certainly will use them again.

July andI still have not received my order. Only emails in dutch which is stupid to an English address. I am furious

Claim items be delivered in 5 working days but never deliver on time and there is no correspondence

If I ever get the goods promised, I would be happy to rate

Ordered 23 June, delivery forecast 2-4 days. Money taken day of order. No delivery details sent, item has not yet arrived. Not recommended

They have been sending emails to share updates on the order and the shipping process. Received what I order and in perfect condition

This was my second order, and just like the first, it didn't disappoint. The delivery was fast and the order was exactly as I wanted. I will buy more as gifts.

I am very pleased with what I received, they recently updated their system, our first order was slightly delayed, but the second order was very prompt and communication much better. Sadly the second box was damaged and we had a chipped plate, and a broken plate but overall the service and back up was great. I will order again.

Absolutely appalling customer service!! Dear Philip, We have received your message. We are very busy, we will do our best to send you a response within 7 business days. We are currently in a transition of systems where unfortunately we are running into some problems. Because of this, our deliveries are delayed and we are hard to reach by phone due to technical problems. We ask for your patience, your order will be shipped and your question answered as soon as possible. We are working hard to deliver your order as soon as possible. You may not receive an email with the track and trace code of your order. Should you wish to add to your request, please reply to this e-mail. If you have not yet added an order number to your e-mail, we would like to ask you to send us one. Then we can help you faster. If you have damage to your order or want to return your order, we would like to ask you to report this via returns.com/cookinglife. Then we will pick up your request there. Kind regards, Translated with www.DeepL.com/Translator (free version) Kind regards, The Cookinglife team

Le Creuset pan sent quickly and cheapest I could get on shopping around.

What you state on website does not match with reality eg delayed items, no customer service response etc. I still do not know anything about my order as you do not reply

I didn’t get my order !

Great product at a reasonable price

Rapidez