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Most relevant positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
Good range, good price and fast delivery - thanks.
Firstly, this was the only online store (that I could find in around 1 hour search) .... offering the products I wanted .. others had the products but the size was too small. ....... Secondly, the price was good. ...... Lastly, delivery was very fast. Happy Chappy here.
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Answer by cookinglife.eu
10 days ago
Dear Alan,
How great to hear that you found exactly what you were looking for with us! We are happy that the price and fast delivery met your expectations.
Thank you for your positive feedback and until next time at Cookinglife!
Kind regards,
Team Cookinglife
Sep 28, 2024
Verified review
Great Price , Prompt delivery very happy
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Answer by cookinglife.eu
10 days ago
Dear Julie,
Thank you for your review! Glad you are happy with the price and our fast delivery.
We hope to serve you again soon at Cookinglife!
Kind regards,
Team Cookinglife
Sep 27, 2024
Verified review
Everything was easy and professional during the ordering. I receiived the package soon.
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Answer by cookinglife.eu
10 days ago
Dear Orsolya,
Thank you for your lovely feedback! Great to hear that everything went smoothly and professionally.
We appreciate your order and hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 27, 2024
Verified review
Great service
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Answer by cookinglife.eu
10 days ago
Dear Silvia,
Thank you for your lovely review! Enjoy your purchase. If you have any further questions, we"d love to hear from you!
Kind regards,
Team Cookinglife
Sep 27, 2024
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Sep 26, 2024
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Sep 26, 2024
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Leonardo Glasses
The glasses arrived very quickly and were packaged very well, so there were no damages in transit. Very pleased with the service.
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Answer by cookinglife.eu
10 days ago
Dear Carolyn,
Thank you for your positive review! We"re glad the glasses arrived quickly and without damage.
Enjoy them and we hope to welcome you back to Cookinglife soon!
Kind regards,
Team Cookinglife
Sep 26, 2024
Verified review
Great product quality, reasonable price and really fast delivery,and arrived very well packaged.
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Answer by cookinglife.eu
10 days ago
Dear David,
Thank you for your lovely review! Glad you are so satisfied with the product quality, price and fast delivery.
We always make sure that everything arrives well packed to you. Hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 26, 2024
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Sep 26, 2024
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Seen the cutlery at a spa and looked for them everywhere, eventually found them on cooking life and they exactly the ones I wanted even though from abroad thank
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Answer by cookinglife.eu
10 days ago
Dear Julie,
How wonderful that you found the cutlery with us after your search! Super that it"s exactly what you were looking for, even all the way from abroad.
Thanks for your purchase and have fun with it! Hope to see you at Cookinglife again soon.
Kind regards,
Team Cookinglife
Sep 26, 2024
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Sep 26, 2024
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Excellent company to deal with .
Love my Le Crueset frying pan. Fast and efficient delivery. Have ordered another pan already!
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Answer by cookinglife.eu
10 days ago
Dear Clíodhna,
How nice to hear that you are so happy with your Le Creuset frying pan! Fantastic that you"ve already ordered a new pan.
Thanks for your trust and we hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 26, 2024
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Sep 25, 2024
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Good service and product.
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Answer by cookinglife.eu
11 days ago
Dear Elainer,
Thank you for your response! Super to hear that you are happy with both our service and the product.
We look forward to seeing you again at Cookinglife!
Kind regards,
Team Cookinglife
Sep 25, 2024
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Sep 25, 2024
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Sep 25, 2024
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Excellent customer service
Fast shipping. Even though two plates were broken on arrival, within 48 hours they were replaced.
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Answer by cookinglife.eu
11 days ago
Dear Nicola,
How super to hear that you are happy with our quick service, but what a shame that originally two plates were broken! Fortunately, we were able to quickly fix this for you.
If you have any other questions or need anything else for the kitchen, feel free to let us know!
Kind regards,
Team Cookinglife
Sep 25, 2024
Verified review
Fast efficient service.
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Answer by cookinglife.eu
Sep 25, 2024
Dear Paul,
Thank you for your feedback! Glad you are satisfied with our fast and efficient service.
Hope to see you again soon at Cookinglife!
Kind regards,
Team Cookinglife
Sep 24, 2024
Verified review
Very quick EU shipping, excellent service! I am very happy :)
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Answer by cookinglife.eu
Sep 25, 2024
Dear Igor,
How nice to hear that you are happy with the fast EU shipping and our service!
Thanks for your review and we hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife