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cookinglife.eu
Reviews:

514 reviews in the last 12 months3,243 total reviews  

3.96
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Mar 25, 2024
 Verified review

I did not receive my order and have no information

I did not receive my order more than week and don't have any tracking information. Moreover I wrote a ticket and also did not get the answer. What happening??
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Answer by cookinglife.eu
Mar 26, 2024
Dear Lidia, How annoying to hear that you have not yet received any information about your order. That is certainly not the intention and I understand your frustration. We would like to help you solve your problem and therefore we have sent you an email, we would like to see your response. Kind regards, Team Cookinglife.
Mar 25, 2024
 Verified review
Good product and prompt delivery
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Answer by cookinglife.eu
Mar 25, 2024
Dear Antony, Thank you for your positive feedback! We are happy to hear that you are happy with both the product and the prompt delivery. If you have any questions in the future or if there is anything we can help with, please don"t hesitate to contact us. We look forward to serving you again in the future!"
Mar 23, 2024
 Verified review
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Answer by cookinglife.eu
Mar 23, 2024
Dear Andrew, We see that you have given a rating of five stars, We really appreciate your feedback and are happy to hear that you are satisfied with our service! If you have any additional comments or questions, we would of course be happy to hear them. Kind regards, Team Cookinglife
Mar 22, 2024
 Verified review
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Answer by cookinglife.eu
Mar 23, 2024
Dear Natalia, Thank you for your lovely review! We are glad that you are satisfied with our service. If you have any questions or comments in the future, of course we would love to hear from you.   We wish you a great day! With kind regards, Team Cookinglife
Mar 21, 2024
 Verified review
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Answer by cookinglife.eu
Mar 23, 2024
Beste Ágnes, Bedankt voor je 5 sterren-review. Wij wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Mar 20, 2024
 Verified review

Excellent service

Came promptly and well packaged, although it did seem a very large parcel for such a small item.
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Answer by cookinglife.eu
Mar 21, 2024
Dear Adrian, Thank you for your nice review! We are pleased to hear that your order arrived quickly and safely. We always try to protect our products as best as possible during transport. That is why the packaging can sometimes be slightly larger than the product itself. We understand that this may seem strange, but we want to make sure that your order arrives to you in perfect condition. Have fun with your purchase! Yours sincerely, Team Cookinglife
Mar 19, 2024
 Verified review
Love the items you sell. Your shop looks really great. My items arrived very quickly and were very well packed so I have not hesitated to order something again, confident that it will arrive in tact. Thank you for a great shopping experience.
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Answer by cookinglife.eu
Mar 20, 2024
Dear Louisa, How nice to read that you are so happy with the products and our shop! We do our best to get everything to you as quickly and safely as possible, so it"s nice to hear that we succeeded. Thank you for your lovely review! We hope you enjoy your new order just as much. Kind regards, Team Cookinglife.
Mar 19, 2024
 Verified review
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Answer by cookinglife.eu
Mar 20, 2024
Dear Hajnalka, Thank you for your lovely review! We hope you are very happy with your glasses and cooler. If you have any further questions, please feel free to let us know. Kind regards, Team Cookinglife.
Mar 19, 2024
 Verified review
Amazing product selection and fast shipping
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Answer by cookinglife.eu
Mar 19, 2024
Dear Elizabeth, Thank you for your lovely review! Great to hear that you are happy with the product selection and fast shipping. We hope you enjoy your purchases! If you have any questions in the future, we would love to hear from you. Kind regards, Team Cookinglife
Mar 18, 2024
 Verified review

Small but special

It was a small purchase but a very important one, and it came very quickly and excellently packed.
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Answer by cookinglife.eu
Mar 19, 2024
Dear Amanda, Thank you for your lovely review! We are happy to hear that you are satisfied with your Cake Plate and the prompt service. Your satisfaction is most important to us! Should you need anything else in the future to make your cooking experiences even more special, we are always here for you.
Mar 17, 2024
 Verified review
Very quick response and delivery.
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Answer by cookinglife.eu
Mar 18, 2024
Beste Valerie​, Hartelijk dank voor de lovende review! Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad. Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een **5-star review** zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife! We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Mar 17, 2024
 Verified review
Very efficient service.
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Answer by cookinglife.eu
Mar 18, 2024
Dear Marcella, Thank you very much for your positive comment! We are delighted to hear that you found our service to be extremely efficient. We always strive to provide our customers with the best possible experience, and your feedback is hugely valuable to us. We look forward to serving you again in the future!
Mar 16, 2024
 Verified review
Excellent service. Quick delivery to the UK. Really pleased with my purchase. Will def use again. Thanks
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Answer by cookinglife.eu
Mar 18, 2024
Beste Elisa​, Hartelijk dank voor de lovende review! Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad. Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een **5-star review** zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife! We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Mar 15, 2024
 Verified review
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Answer by cookinglife.eu
Mar 18, 2024
Beste Silvio​, Hartelijk dank voor de lovende review! Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad. Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een **5-star review** zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife! We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Mar 13, 2024
 Verified review

Great quality products

Great quality products, fast shipping, happy customer
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Answer by cookinglife.eu
Mar 14, 2024
Dear Baiba, Thank you for your lovely review! We are glad you are happy with the products and our fast shipping. Enjoy your purchases! Kind regards, Team Cookinglife.
Mar 13, 2024
 Verified review
Impressed with the packaging, good all round service, will not hesitate in recommending cooking life to friends and family
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Answer by cookinglife.eu
Mar 14, 2024
Dear Christopher, Thank you for your lovely review! We are happy that you are satisfied with our service and packaging. That you want to recommend us to friends and family is the biggest compliment we can get. We hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife.
Mar 13, 2024
 Verified review
Prompt delivery. Items as described and I am very pleased with my purchase.
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Answer by cookinglife.eu
Mar 14, 2024
Dear Elsie, Thank you for your lovely review! We are happy to hear that you are happy with your purchase and the quick delivery. Enjoy your beer glasses! Kind regards, Team Cookinglife.
Mar 13, 2024
 Verified review
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Answer by cookinglife.eu
Mar 14, 2024
Dear Ger, Thank you for your lovely review! We really appreciate you taking the time to review us. If you have any further questions or need anything in the future, please don"t hesitate to contact us. Kind regards, Team Cookinglife.
Mar 12, 2024
 Verified review
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Answer by cookinglife.eu
Mar 14, 2024
 Dear João, Thank you for your 5-star review! We are glad you liked our service. If you ever need anything else, you know where to find us. Kind regards, Team Cookinglife.
Mar 12, 2024
 Verified review
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Answer by cookinglife.eu
Mar 14, 2024
Dear Diogo, How nice to see that you gave us 5 stars! Thank you for your positive rating, it is greatly appreciated. Do you have any further questions or comments? We"d love to hear from you! Kind regards, Team Cookinglife.