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Most relevant positive review
Feb 6, 2024
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Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
My order arrived in just over a week in pristine condition, so no complaints..
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Answer by cookinglife.eu
Oct 21, 2024
Dear Steven,
Thank you for your review! We are glad your order arrived in good condition. Please do not hesitate to contact us if you have any further questions!
Kind regards,
Team Cookinglife
Oct 20, 2024
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Oct 20, 2024
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Oct 20, 2024
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Good prices fast shipping. Helpful customer service.
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Answer by cookinglife.eu
Oct 21, 2024
Dear Rob,
Thank you for your lovely review! How nice to hear that you are happy with our prices, fast shipping and customer service. If you have any further questions, we"d love to hear from you. Enjoy your purchase!
Kind regards,
Team Cookinglife
Oct 19, 2024
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Oct 19, 2024
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Oct 19, 2024
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Good comms, good price
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Answer by cookinglife.eu
Oct 21, 2024
Dear Andrew,
Thank you for your lovely review! Great to hear that everything was to your liking. Enjoy your purchase!
Kind regards,
Team Cookinglife
Oct 18, 2024
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Fast, and very good
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Answer by cookinglife.eu
Oct 20, 2024
Good evening,
Thanks for your lovely review! Enjoy your purchase.
Oct 18, 2024
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Oct 18, 2024
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Oct 17, 2024
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Oct 17, 2024
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Quick delivery. lovely cutlery.
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Answer by cookinglife.eu
Oct 18, 2024
Dear Marion,
Thank you for your review! Glad you are happy with the quick delivery and the beautiful cutlery.
We hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Oct 17, 2024
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Oct 17, 2024
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Oct 17, 2024
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Oct 16, 2024
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Top delivery to Luxembourg !
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Answer by cookinglife.eu
Oct 18, 2024
Dear Robert,
How nice to hear that the delivery to Luxembourg was top notch!
Thanks for your feedback, and we hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Oct 16, 2024
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Oct 16, 2024
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Brilliant site, brilliant price, perfectly packaged and best quality product. Delivered in perfect condition and on time.
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Answer by cookinglife.eu
Oct 17, 2024
Dear Joseph,
Thank you for your great feedback! How nice that you are so satisfied with our site, prices, packaging and product quality.
We are happy that everything was delivered perfectly and on time. We hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Oct 16, 2024
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Good price point with fast & efficient service
So very pleased
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Answer by cookinglife.eu
Oct 17, 2024
Dear Chrarles,
Thank you for your positive review! Great to hear that you are happy with the value for money and our fast, efficient service.
We hope to welcome you back to Cookinglife soon!
Kind regards,
Team Cookinglife