CookinglifeReviews

: 2,260Good

4.35

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with Buyer Protection

certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,798 verified reviews in the last 12 months

2,260 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


1 year ago 
I have made 3-4 orders with cookinglife in the past. The delivery usually takes about a week. I used to be happy with the selection of products in the shop and the deliver and quality. My last order though was the opposite of what I was used to at Cookinglife. I had ordered a range of MEPAL storage boxes. Although the delivery box was not damaged, 6 of the storage boxes were broken. On one box a piece of the plastic on the top had broken off and five of the other boxes had a deep scratch along the side. This must have been from when they unpacked the items at their warehouse as I didn't open the box with a knife. I sent them an email and got a response saying that I needed to provide photos of the box, the broken items and the delivery slip. I took photos of everything they had asked and sent it. They couldn't open the heic files so I changed into png. In total I sent the photos 3 times and when they had what they asked for they stopped responding to my emails. Im very disappointed of the customer service. I expect a replacement or the money back but they are not responding and ignoring my emails. It is going to be three weeks already without solving this.This is very unprofessional and I wouldnt have expected this. Cannot recommend.
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Reviews for Cookinglife

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 Verified review
3 months ago
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3 months ago
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3 months ago
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3 months ago
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3 months ago
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 Verified review
3 months ago
They don’t have the product I bought. They contact me saying that maybe they will have it in few weeks but time pass and I didn’t hear from them. I had to contact them again, they definitely don’t have my product choice and suggested to change for an other model. I’m really disappointed with the company and they communication, they sell a product they don’t have and let me waiting for nearly a month and now the first option they offer is not a refund. I want my money back and I will never buy in this shop again.
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Answer by Cookinglife
3 months ago
How unfortunate to hear that the product you would like to order is not in stock. Please reach out to our customer service team at info@cookinglife.eu to be helped as soon as possible.
 Verified review
3 months ago
Worst customer service ever!! I'm just being ignored! I sent several emails regarding my order and I never got an answer except for once that fotos were missing. After attaching them again, again no reply. Now the time for a return is over and I'm stuck with possibly faulty products. I used to be content with the products but now I will never order from them again!!
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 Verified review
3 months ago
This is a good concept badly designed. The blade is far too narrow (1 mm) and therefore the blade holder crushed the slice as it's made. If you want a nice slice this is not for you. If you want flakes of cheese it might suit you.
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Answer by Cookinglife
3 months ago
How unfortunate to hear you are not satisfied with your purchase. Please reach out to your customer service team at info@cookinglife.eu with specific product information so we can improve our performance.
 Verified review
3 months ago
Worst customer service i have ever seen, no lea way at all bought dinner service cost €180 and about a quarter is broken and no come back with the company 😢 very disappointed
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Answer by Cookinglife
3 months ago
How unfortunate to hear your product received damage! I understand how frustrating that can be. Please follow up with our customer service team at info@cookinglife.eu and fill out the return form at https://www.returnform.com/cookinglife. We are happy to work towards a solution!
 Verified review
3 months ago
DO NOT ORDER FROM THIS COMPANY. GOODS ARRIVED BROKEN BUT BECAUSE I DIDNT FLAG WITH 24 HOURS NO REFUND. RIDICOLOUS
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Answer by Cookinglife
3 months ago
How unfortunate to hear that you had a negative experience with Cookinglife. Please reach out to our customer service team and we will help you right away.
 Verified review
3 months ago
My order has not been delivered
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Answer by Cookinglife
3 months ago
We are very sorry to hear that you have yet to receive your order. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away.
 Verified review
4 months ago
Very carefully packed ⭐️⭐️⭐️. Products perfect ! Only consideration is expected delivery would be quicker but was within 10 days. Very satisfied overall- Have placed another order since. Recommended 👍 NB: I did not have to contact Customer Service
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Answer by Cookinglife
4 months ago
Thank you for your purchase and your feedback! Happy to hear you are satisfied.
 Verified review
4 months ago
My items arrived in damaged packaging. The items, marble cutting boards, are excellent but sadly the corners were chipped. I have submitted a complaint and await a response, I will review my feedback when I receive this
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Answer by Cookinglife
4 months ago
How unfortunate to hear that your product arrived damaged! Fortunately, there is a simple solution. Please reach out to our customer service team and we will fix this for you as soon as possible.
 Verified review
4 months ago
Love the colours in this set, however 4 items are damaged. I am awaiting response from cookingforlife to see if they are going to send replacmentd
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 Verified review
4 months ago
easy ordering process. Item significantly cheaper than anyone else. Took slightly longer than stated to arrive.
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Answer by Cookinglife
4 months ago
Thank you for your feedback. We are continuously improving our customer experience and value any constructive feedback.
 Verified review
4 months ago
Not packaged well item was damaged. No fragile label on the box A replacement is being sent however
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 Verified review
4 months ago
Good price. Ok communication. Wrapping not in top, but no problems. Item arrived ad promised.
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 Verified review
4 months ago
God price. Took quite along time to arrive (8 days) and lots of packaging used.
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 Verified review
4 months ago
Fast delivery, package arrived in good condition, all I need
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Answer by Cookinglife
4 months ago
Thank you for sharing your positive experience with Cookinglife!
 Verified review
4 months ago
Case problem corner broken of packaging needs to be better
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