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CookinglifeReviews

: 2,598Good

4.29

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certified since: May 25, 2020
updated on: Jan 27, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: May 25, 2020
updated on: Jan 27, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

813 verified reviews in the last 12 months

2,598 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


May 20, 2022
The buying process was very smooth and easy. The delivery (cross border) was a bit delayed from the expected time, but it was due to the delivery courier. When contacting Cookinglife customer service the issue was immediately taken into action. The package and the item itself were / are in perfect shape.
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the most relevant critical review


Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

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 Verified review
Oct 29, 2022
Initial delivery arrived quickly but unfortunately the glasses were broken reported with photos They apologised and have said they will send replacements if these arrive intact then they deserve four stars
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Answer by Cookinglife
Nov 4, 2022
Very sorry to hear that your first order arrived broken.
 Verified review
Nov 26, 2022
You should improve the packaging. 2 glass items came broken, but i won't bother with their support since they were only a few euros each
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Answer by Cookinglife
Dec 2, 2022
Very sorry to hear about that! The feedback is appreciated.
 Verified review
Oct 28, 2022
Glasses were badly packed...all marked from being packed against each other and rubbing..
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Answer by Cookinglife
Nov 4, 2022
Sorry to hear that your order did not arrive in perfect condition. If you haven't already, please do not hesitate to contact us at info@cookinglife.eu to resolve this matter.
 Verified review
Nov 26, 2022
Iron pans with rust, after first wash before use…
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Answer by Cookinglife
Dec 2, 2022
Very sorry to hear that! Rust should indeed not appear after only one wash - even if the iron pans were left undried. Please make sure to reach out to our customer service to find a solution, if you have not already.
 Verified review
Nov 13, 2022
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 Verified review
Nov 21, 2022
Looks like a scam. They charged me for the order 4 Nov, sent me a reserved tracking number with the message "your order was shipped" 5 Nov and that's it. The tracking number shows that no parcel was received by the delivery company. I contacted the support 4 times but they are very unresponsive. I requested the refund and only once they replied to me and refused to give the refund - "please wait, your order is with the delivery company". I'm not happy about the service. Today is 21th Nov and no updates on my order. I don't need this order anymore and wish to get the refund. Don't recommend this shop.
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Answer by Cookinglife
Dec 2, 2022
We are very sorry to hear about your experience and that the delivery of your order was delayed. We hope that the situation has been resolved and that you have received an update from either our logistics partner or our customer service team. Again, sincere apologies for the inconvenience this has caused.
 Verified review
Nov 25, 2022
cooking life have the right price and are extremely efficient, I only have one complaint, they do not have the faintest idea of how to pack glasses. In three out of four orders, there were breakages and no indication on the parcels that the contents were glass or fragile.
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Answer by Cookinglife
Dec 2, 2022
Very sorry to hear that your order did not make it to its destination intact.
 Verified review
Nov 9, 2022
Ordered set of glasses which stated in stock paid in good faith only to receive an email cancelling order due to missing postage time and refunded myself, if they don’t want to sell to the UK why advertise it thought they was very unprofessional
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Answer by Cookinglife
Nov 11, 2022
Very sorry to hear that your order was cancelled. We certainly do deliver to the UK, so perhaps the item itself had run out of stock. Sincere apologies for the trouble.
 Verified review
Nov 18, 2022
Again attempted to order glassware from them which they’re advertising online and again not in stock took money as well still awaiting these glasses from another supplier
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Answer by Cookinglife
Nov 21, 2022
Very sorry to hear about your experience. Sometimes, out-of-stock products can take longer to arrive. We apologize if there was a miscommunication regarding the availability of the glassware you purchased.
 Verified review
Nov 12, 2022
Never received my product and haven’t got any reply on my mail in a couple of days.
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Answer by Cookinglife
Nov 21, 2022
Very sorry to hear that your order did not arrive on time. Hopefully, the issue has been resolved already, but if not, please do not hesitate to reach out to our team again to help locate your order.
 Verified review
Nov 7, 2022
I have not received my order yet and have had very poor communication.
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Answer by Cookinglife
Nov 11, 2022
Very sorry to hear that you have not yet received your order, Joanne. If you haven't already, please do not hesitate to contact us at info@cookinglife.eu so that we can help resolve this as quickly as possible.
 Verified review
Nov 22, 2022
I paid for 36 wineglasses and they shiped me 12 wineglasses
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Answer by Cookinglife
Dec 2, 2022
Very sorry to hear about that! If you haven't already, please be sure to reach out to our customer service team at info@cookinglife.eu to resolve this issue.
 Verified review
Nov 26, 2022
Missing items in my order, slow to respond to queries
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Answer by Cookinglife
Dec 2, 2022
Sorry to hear that you have not been able to reach us! During this busy holiday season, it is best to contact us directly by phone for the most urgent matters.
 Verified review
Oct 24, 2022
Having ordered online & then received an email from Cookinglife that my parcel had been passed to the courier, Fedex, on 7/October, I was disappointed to see via the tracking information that it was not at Fedex until 19/October, some 12 days later. Whether this was an issue with Cookinglife or Fedex I doubt I will ever find out. The good news is that 4 days later the parcel arrived & I am very happy with the knives I ordered , they are exactly as described & will hopefully give many years of satisfaction.
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Answer by Cookinglife
Nov 4, 2022
Sorry to hear that the delivery was delayed. We are glad, however, that the knives are to your satisfaction. We hope to see you again someday!
 Verified review
Oct 24, 2022
They try hard to do it but if you send a package with glasses and fragile things in general you should be more careful because there is no mention of FRAGILE on the package as i asked them. The result was that i received 2 times broken items which they paid back of course but there is no need to experience that.
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Answer by Cookinglife
Nov 4, 2022
Very sorry to hear that you had a negative experience.
 Verified review
Oct 23, 2022
Unfortunately these products are not made in Europe. At that price I was expecting higher quality. If I wish to buy shit I would have ordered on Wish.
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Answer by Cookinglife
Nov 4, 2022
We're sorry to hear the quality was not up to your standards. Wherever possible, we seek to disclose the country of origin on our product pages.
 Verified review
Oct 8, 2022 
Before order state not in that store
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 Verified review
Sep 29, 2022
Arrived late
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Answer by Cookinglife
Sep 30, 2022
Very sorry to hear that! We hope that everything else regarding your order went smoothly.
 Verified review
Oct 5, 2022
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 Verified review
Oct 5, 2022
The order was not on time. I was aware there was a delay on part of the order but NONE of the order was sent. There were bo updates. Evebtually, bearly two weekslater, I cabcelled the order. The next day, I was emailed to say one item of 5 item was not tgere and they would send the rest. I wrote back to say no, I cancelled. I then received an email to say my order was being collected. Totally ignoring the fact I had cancelled, also within the 2 week cooling off period. So in all, unbelieveable. They held items they could have sent ie the majority of the order. They didn't update me and only when I said I wanted to cancel, did they engage ie ignored me again!!
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Answer by Cookinglife
Oct 14, 2022
Very sorry to hear about your experience! If you have not already, please do not hesitate to contact us at info@cookinglife.eu to resolve the issue.