cookinglife.euReviews:
992 reviews in the last 12 months3,970 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CO
CATHARINE O.
KINGS LYNN
Most relevant negative review
Dec 11, 2023
Verified review
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
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Reviews for cookinglife.eu
Jun 23, 2024
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It's arrived on time. Quality looks good but haven't tried it as yet.
The packaging was a bit flimsy that's the reason 4* .
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Answer by cookinglife.eu
Jun 25, 2024
Dear, Thank you for your feedback! Glad to hear that everything arrived on time and that the quality looks good. We hope you will like the product once you start using it. We take your comment about the packaging seriously and will discuss it internally to improve our service. If there is anything we can do for you, feel free to let us know!
Jun 3, 2024
Verified review
Very efficient. Delivery was smooth and prompt, although I was unable to track the parcel en route. Product was perfect!
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Answer by cookinglife.eu
Jun 4, 2024
Dear Paul, Thank you for your feedback! Great to hear you"re happy with the quick delivery and perfect product. We take your feedback seriously and will definitely look into better tracking features from our delivery partners. Enjoy your purchase! Kind regards, Team Cookinglife
Dec 7, 2023
Verified review
I like the butter knives, but it is not clear on the packaging if they are authentic or copies.
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Answer by cookinglife.eu
Dec 8, 2023
Dear Jean, Thank you for your review! It"s great to hear that you"re happy with your butter knives. As for your question, the Laguiole Style de Vie butter knives you purchased are officially licensed products. They are not made in the original Laguiole region in France, but they are manufactured according to the high standards set by the original Laguiole brand. Rest assured, you have the real deal - just made under license to ensure quality and affordability! Kind regards, Team Cookinglife
Dec 20, 2023
Verified review
The order arrived quickly, however, contact with the customer was not informative.
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Answer by cookinglife.eu
Dec 22, 2023
Dear Carlos, We appreciate your feedback and we"re sorry to hear that you weren"t happy with the level of communication. We"re always striving to improve our services. In the future, if you have questions about your order, don"t hesitate to reach out. We"re here to help! Kind regards, Team Cookinglife
May 23, 2024
Verified review
The Quality of The product is perfect; The way it was packed was too much!!
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May 24, 2024
Beste Jaap, Bedankt voor je review en je positieve feedback over de kwaliteit van ons product! We waarderen ook je opmerking over de verpakking. We zullen dit zeker in overweging nemen om een betere balans te vinden. We hopen je snel weer te mogen bedienen!
May 10, 2024
Verified review
Fast delivery, item as described. If possible please minimise packaging.
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Answer by cookinglife.eu
May 10, 2024
Dear Aga, Thank you for your lovely review and valuable feedback! We are glad you are happy with the fast delivery and the product. Regarding the packaging, we understand your point. We always try to strike a balance between protecting the products during shipping and minimising the use of packaging material for environmental reasons. Your feedback is important to us and helps us improve this balance. Thanks again and we hope to see you at Cookinglife again soon!
Jun 17, 2024
Verified review
Superb cheese knife set, really good quality.
Delivery was slow.
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Answer by cookinglife.eu
Jun 17, 2024
Thanks for your review and nice to hear you are happy with the cheese knife set! Too bad the delivery was a bit slow. We always strive to get everything to our customers as quickly as possible, but sometimes it can indeed take a bit longer. Hopefully the wait was worth it and you can now fully enjoy your new acquisition! Kind regards, Team Cookinglife
Mar 3, 2024
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Got exactly what I want at a reasonable price
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Answer by cookinglife.eu
Mar 4, 2024
Dear Aglaia, Thank you for your lovely review! We are glad you found exactly what you were looking for and at a reasonable price. We hope you enjoy your purchase. Kind regards, Team Cookinglife!
May 30, 2024
Verified review
well packaged.
faster delivery
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Answer by cookinglife.eu
May 30, 2024
Dear James Webb, Bedankt voor je feedback! Fijn om te horen dat alles goed verpakt was. We doen ons best om bestellingen zo snel mogelijk te leveren. Hopelijk kunnen we je de volgende keer nog sneller van dienst zijn! Kind regards, Team Cookinglife
Feb 18, 2024
Verified review
What you see is what you get!
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Answer by cookinglife.eu
Feb 19, 2024
Dear Katherine, Thank you for your lovely review! We are glad you are satisfied with your purchase. If you have any further questions or comments, we would of course like to hear from you.
May 20, 2024
Verified review
Very happy with cooking life
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Answer by cookinglife.eu
May 21, 2024
Dear John, Thank you for the fantastic 5-star review! We"re glad you"re happy with Cookinglife. If you have any further questions or need help, please don"t hesitate to contact us. Kind regards, Team Cookinglife
Apr 13, 2024
Verified review
As expected
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Answer by cookinglife.eu
Apr 15, 2024
Dear Aiman Elhilali, Thank you for your review! We are glad that the product met your expectations. If you have any further questions or need any assistance, don"t hesitate to reach out. Kind regards, Team Cookinglife.
Jun 14, 2024
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Jun 17, 2024
Thank you so much for your positive feedback! We hope to serve you again in the future. Kind regards, Team Cookinglife
Jun 13, 2024
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Jun 17, 2024
Thank you for your four-star review! Should you have any further questions or want more information, we are always at your service. Kind regards, Team Cookinglife
Jun 8, 2024
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Answer by cookinglife.eu
Jun 11, 2024
Dear Andrew, How fantastic to hear that you"re so pleased with the bread pan! 🌟 We want to sincerely thank you for your 5-star review. Your positive feedback means a lot to us. We hope the bread pan will make your baking adventures even more enjoyable. May each freshly baked loaf be a delightful treat for you and your loved ones. 🍞🥖 Once again, thank you for your support and trust. Enjoy the baking and the wonderful aromas filling your kitchen! 👩🍳 Warm regards, Team Cookinglife
May 30, 2024
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May 30, 2024
Beste Jean Jacques Wagner, Bedankt voor je beoordeling met vier sterren! Mocht je nog vragen hebben of feedback willen delen, dan horen we dat graag. Veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
May 22, 2024
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May 22, 2024
Beste René, Bedankt voor je beoordeling van vier sterren! Mocht je nog vragen of opmerkingen hebben, dan horen we het graag. Veel plezier van je bestelling! Met vriendelijke groet, Team Cookinglife
May 15, 2024
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May 17, 2024
Dear Richard, Thank you for the four stars, we really appreciate it! If you have any feedback or comments on how we can improve our service, we would love to hear from you. We always strive for the best quality and customer satisfaction. Kind regards, Team Cookinglife
May 11, 2024
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May 13, 2024
Dear Phillis,
Thank you very much for your 4-star review! We are extremely happy that you are satisfied with your experience with us.
If you have any questions in the future or if there is anything we can help you with, please don't hesitate to contact us.
Kind regards,
Team Cookinglife
May 11, 2024
Verified review
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Answer by cookinglife.eu
May 13, 2024
Dear Ken, Thank you for your 4-star review! We really appreciate your feedback. If you have any questions or comments, please feel free to let us know. We are happy to help! Kind regards, Team Cookinglife