cookinglife.eu

Reviews:

Everything was perfect except the delivery by DHL.

good prices, wide selection and fast delivery

Delivery time of 2 weeks seems excessive.

We made a large purchase of items, they were shipped via DHL. NO label saying they were fragile on the box. The items were wrapped in bubble wrap but not taped on the ends so the items rolled out. The box appeared to upside down. Most of the items were completely smashed on arrival. The process to report it needed a number from the picking slip that does not exist. No shipment from them has ever h

Hi there! Cookinglife.eu hasn't replied to my previous emails during the last month. I have forwarded them my last order that Smartpost (Estonian post) has sent on July 21st back to them (order #JVGL06143473001959557237) because almost all items (Royal Doulton plates) in the package were broken. I would like to request the money back from them 256,4 EUR for those items that were ordered in the initial order on JUNE 13th (#524773), and since that time haven’t been delivered yet. Kindly make 256,4 EUR return and I won’t order anything again from you. I have been waiting this order for a long time, and still haven’t received it fully. I need the funds back as soon as possible. Cheers

I had a horrible experience with cookinglife. If your address is more than a normal amount of characters, it just cuts the address out without any warning. I immediately contacted cookinglife about this issue (over a week of time before it was "delivered"). They just did not respond back to me and now it is being delivered to the wrong address. I would recommend using a different retailer. I emailed many many times and did not get a response back. Now I am working with my credit card to get a refund. Not worth the hassle. Once you place an order they immediately warn you that orders might take months to ship because of a migration they are working on.

I placed my order 10 days ago and heard nothing. I did not expect a big delay for a product coming from the Netherlands. I am disappointed and wish that i had not ordered. I have now had feed back asking me for patience as they are having many problems. I am not been given any hope of receiving my order any time soon meanwhile I have paid for it. I would like a refund but again I do not have much hope. I would not have given even one star but had no other option. I would not order from this company again. Trusted Shops association gave me confidence to order from this company.

Bought a pot and had to pay import duty of £52. Was not made clear on purchase. Not really fair cookinglife.

I had a tracking notification yesterday to say my order had been delivered but when I got home no parcel or card. This morning I’ve had a notification from a different courier to say parcel is on its way. Very confusing !

I’ve had a notification to say my parcel has been delivered but no parcel was left. This morning I have also had a tracking notification from another courier saying my parcel is on its way. Very confusing !

I made an order almost one month ago and still have not got it . Also it is really dificule to contact the seller.

No tracking number Asked for one but no response. Couple of weeks since ordering But received nothing as yet….

answer the mail and send the goods in time

Item still has not arrived

Nothing received!

Tilaamani 6 lasia olivat onnekkaasti ehjiä saapuessaan pahvilaatikossa, jossa oli pienet välipahvit niiden välillä. Tosin lasien pohjakaiverruksen kohtaa ei oltu yhtään putsattu sillä sain sormeeni lasien pohjasta todella pieniä lasihitusia. Pienempi lasilaatikko oli pakattu ison pahvilaatikon sisään ja isossa laatikossa kyllä oli pakkauspehmikettä jottei pikkuloota pyörinyt ympäri isommassa. Ilmeisesti jos olisi jotain rikki, ilmoitus pitäis tehdä nopeasti.

Good range of products to choose from Several products available to buy, but that are out of stock No customer area; no way to keep track of what was already sent, what was paid but is still waiting stock, etc. On multi items order, where some were out of stock, it is very difficult to understand what was already sent, what is pending, what will not be sent...

Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.