CookinglifeReviews

: 2,273Good

4.35

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with Buyer Protection

certified since: 5/25/2020
updated on: 7/3/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 7/3/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,774 verified reviews in the last 12 months

2,273 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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Reviews for Cookinglife

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 Verified review
14 hours ago
I ordered 8 plates, side plates, cereal bowls and pasta bowls but the items were not packed very well and items were broken upon delivery.
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 Verified review
15 hours ago
Ordered 6 glasses which arrived safely (much to my surprise) & quickly. My only problem was that one of the glasses was miss shaped. Very weird to hold!
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 Verified review
3 days ago
A very efficient service. Vey please with my purchase of the Eva Solo tea maker. It was great to be kept up to date via tracking regarding delivery. The zip on the insulating cover on the tea maker was slightly rippled, unlike the photo...but I'm hoping this will even out in time. Overall, a delightful package!
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Answer by Cookinglife
Yesterday
Thank you for your feedback! We hope you will enjoy your new tea maker.
 Verified review
3 days ago
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4 days ago
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 Verified review
6 days ago
Item received quickly (looked good) 2 days of use-broke. Contact customer service few times-no answer for weeks. Asked for refund- answer in hours. Asked return details-no answer. Payed return cost myself . Still dealing from april 26 to get a refund. waste of time and money. 139e for item I used 30 min in total. My fault- didn't read reviews before buying. What a shame on customer service team. Awful experience. Wouldn't recommend anyone.
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Answer by Cookinglife
3 days ago
Very sorry to hear that you have had trouble with your order and in reaching us. Unfortunately, we are unable to assist with orders through the Trusted Shop platform. Please do not hesitate to contact our customer service at info@cookinglife.eu again to help resolve this as soon as possible.
 Verified review
13 days ago
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Answer by Cookinglife
9 days ago
Dear customer, How unfortunate to hear you are having trouble fulfilling your order. Please reach out to our customer service team at info@cookinglife.eu so we can assist you right away.
 Verified review
16 days ago
It is 17 June and I have not received the package. I specifically wrote that I urgently needed by 16 June. No one informed me otherwise.
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Answer by Cookinglife
9 days ago
Dear customer, We are sorry to hear that you are experiencing problems with your order. Unfortunately, we are unable to assist with orders through this Trusted Shops platform. Please reach out to our customer service team at info@cookinglife.eu so we can help you as soon as possible.
 Verified review
19 days ago
Have not received my order yet !!
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Answer by Cookinglife
9 days ago
How unfortunate to hear that you have not yet received your order. Please reach out to our customer service team at info@cookinglife.eu so we can help you in the most efficient way possible
 Verified review
20 days ago
I didn't receive a call and/or a email with the delivery date of the order. Fortunately I was at home when the transportation came to my house, otherwise... Related to the products everything was ok!. Best regards, José Alface
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 Verified review
1 month ago
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 Verified review
1 month ago
Parcel hast not arrived. Where did the Hermes/Erinnerungen courier M.Husain leave it. I left I syructions for him to leave it behind d the house. Regards U. Cross
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Answer by Cookinglife
25 days ago
How unfortunate to hear that your parcel has not arrived yet. Please reach out to Hermes regarding the status of your delivery.
 Verified review
1 month ago
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 Verified review
1 month ago
Package arrived today with 2 items smashed beyond use and 2 with damage to packing (boxes) rendering them unusable as gifts. Very disappointing as I have used Cookinglife before and items always arrived in good condition.
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Answer by Cookinglife
1 month ago
How unfortunate to hear that your order arrived with damage! Fortunately, there is an easy solution. Please reach out to our customer service team at info@cookinglife.eu as soon as possible so we can help you efficiently.
 Verified review
1 month ago
Item delivered on time but one coffee/tea spoon was missing. Otherwise I would have given the extra star
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Answer by Cookinglife
1 month ago
It is unfortunate to hear that your order arrived incomplete. Please reach out to our customer service team as soon as possible so we can help you right away.
 Verified review
1 month ago
Product arrived broken
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Answer by Cookinglife
1 month ago
How unfortunate to hear that your order arrived with damage! Fortunately, there is a simple solution. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away.
 Verified review
1 month ago
Liked the product, but one of cereal bowls arrived broken,
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 Verified review
1 month ago
Arrived in good order but later than indicated on website when ordering. Packaging can be improved - seems a bit flimsy.
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2 months ago
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2 months ago
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