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certified since: May 25, 2020
updated on: May 30, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Apr 28, 2023
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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the most relevant critical review
Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife
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Mar 25, 2023
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Mar 25, 2023
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Mar 24, 2023
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Mar 18, 2023
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Mar 18, 2023
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Mar 16, 2023
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Mar 12, 2023
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Mar 11, 2023
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Mar 11, 2023
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Mar 6, 2023
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Mar 6, 2023
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Mar 2, 2023
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Mar 2, 2023
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Mar 7, 2023
I have emailed 20+ times, no response on their Whatsapp number or their telephone number. I have reported you to my credit card company and hope to get a refund. You are criminal - I have been waiting for a response since JANUARY!
One of the items I received was broken.
Don't you dare ask me to call you, I have tried. Email me back ASAP or I will file legal papers to you.
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Verified review
Mar 28, 2023
Respond to my emails after I received a very badly damaged order. The order number shown is wrong. Can you help ? All telephone numbers shown on website are wrong or do not respond.
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Verified review
Mar 27, 2023
They aren't answering on questions about my order (I wrote to them on Whatsapp). My order still hasn't been sent, and it has been more than 2 weeks (delivery time was 4-6 days). I'm very disapointed, cause I was counting on that order.
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Answer by Cookinglife
Mar 27, 2023
Very sorry to hear it! Sometimes, the products are not directly available from us but have to be shipped from the manufacturer instead, and this can take longer. This is usually disclosed on the product page, however. Please do not hesitate to reach us by phone during working hours to resolve this matter!
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Mar 12, 2023
Faulty kettle, all enamel peeling off, sent photos 3 days ago and have heard nothing. I have reported to paypal. Received kettle Judy over 1 week ago .
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Answer by Cookinglife
Mar 27, 2023
Very sorry to hear it! If you have not heard back from us yet, be sure to give us a quick call to resolve this matter as soon as possible.
Verified review
Mar 24, 2023
Communication with customers
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Answer by Cookinglife
Mar 27, 2023
Thank you for leaving feedback.
Verified review
Mar 25, 2023
Kettle supplied to UK with a continental plug, purchased from a UK website
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Answer by Cookinglife
Mar 27, 2023
Sorry to hear that you were disappointed with the kettle.
For any product that requires a plug, we disclose that the European plug does not fit into the UK 3-pin socket and that an adapter is needed for our UK customers. We are based in the Netherlands, thus our products are not designed for our UK customers.