cookinglife.euReviews:
992 reviews in the last 12 months3,970 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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CATHARINE O.
KINGS LYNN
Most relevant negative review
Dec 11, 2023
Verified review
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
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Reviews for cookinglife.eu
Sep 28, 2024
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Sep 28, 2024
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Sep 27, 2024
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Sep 26, 2024
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Sep 26, 2024
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Sep 26, 2024
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Sep 26, 2024
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Sep 25, 2024
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Sep 25, 2024
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Sep 24, 2024
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Sep 24, 2024
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Sep 1, 2024
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First time buyer
Ordered from this company for the first time and was a bit concerned that they were based in the Netherlands particularly with the post Brexit import issues. I needn't have worried as the item arrived as promised, well packaged and as described.
One minor improvement could be to show the prices in £s for UK based buyers as many banks give a poor exchange rate for buying in Euros
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Answer by cookinglife.eu
Sep 3, 2024
Dear Geoff,
Thank you for your extensive feedback and the 5 stars! We are happy to hear that your first order went well and that you received the item as promised and well-packaged.
We understand your point about the prices in pounds and are working hard to update our website to make that possible in the future. We appreciate your patience and understanding as we make these improvements.
Hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Aug 28, 2024
Verified review
Great product but dissapointed with the shipping. Apparently not my whole address including my name was transferred to the local post office. Not sure whether this is an issue from your side but this never happened before. Therefore the delivery man had two failed attempts. It wasn’t a pleasant exchange with the local post office.
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Answer by cookinglife.eu
Aug 29, 2024
Dear Jennifer,
Thank you for your feedback. We’re glad you’re happy with the product, but we’re sorry to hear about the issues you encountered with the shipping.
We’ve checked the label on our end, and it matches the address details provided in our system. However, we understand how frustrating it must have been to deal with the local post office.
We apologize for the inconvenience and appreciate your understanding. If there’s anything else we can assist with, please don’t hesitate to contact us.
Kind regards,
Team Cookinglife
Sep 7, 2024
Verified review
Have bought a couple of products from Cooking life and am really satisfied with all products- excellent quality, reasonably priced and delivered in top shape. Will be returning to purchase more for sure.
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Answer by cookinglife.eu
Sep 10, 2024
Dear Lisa,
How incredibly nice to hear that you are so satisfied with your purchases! We are pleased that the quality and price are completely to your liking.
We look forward to welcoming you again for your next purchases at Cookinglife!
Kind regards,
Team Cookinglife
Aug 27, 2024
Verified review
Everything arrived safe and sound but the packaging wasn’t very secure. Part of the tape had come loose. I also felt that it was a large parcel for 3 plates. Pleased with the plates.
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Answer by cookinglife.eu
Aug 29, 2024
Dear Elaine,
Thank you for your feedback. We’re glad to hear that the plates arrived safe and sound, but we’re sorry to learn that the packaging wasn’t as secure as it should have been. Sometimes, tape can come loose during shipping, but please know that we do our best to pack everything securely to prevent any damage.
We’re pleased that you’re happy with the plates and appreciate your understanding. If there’s anything else we can assist with, feel free to reach out.
Best regards,
Team Cookinglife
Aug 27, 2024
Verified review
I bought these mugs for my mum's Birthday as they are not available in the UK anymore. They arrived very fast and well packed, she is very happy. Highly recommended, thanks so much xxx
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Answer by cookinglife.eu
Aug 29, 2024
Dear Lois,
Thank you for your wonderful review! We’re thrilled to hear that the mugs arrived quickly and well-packed, and that your mum is happy with her Birthday gift. It’s great to know that we could help you find something special that’s no longer available in the UK.
We appreciate your recommendation and hope to assist you again in the future!
Kind regards,
Team Cookinglife
Sep 4, 2024
Verified review
Just the ticket!
I recently tried Lefe zero & enjoyed the beer so much I decided to get matching glasses. These are perfect. The price was right and delivery swift.
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Answer by cookinglife.eu
Sep 5, 2024
Dear Chris,
How nice to hear that you are so happy with the glasses and that they fit your Lefe Zero perfectly! Glad everything went to your satisfaction, from the price to the quick delivery.
We hope to see you at Cookinglife again soon for more great purchases!
Kind regards,
Team Cookinglife
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Stuart H.
Huntingdon
Aug 25, 2024
Verified review
CookingLife gave me the service that all such suppliers should.
CookingLife provided the knife that I wanted at the best price I could find and delivered it quicker than most other suppliers could manage. Totally satisfied customer.
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Answer by cookinglife.eu
Aug 26, 2024
Dear Stuart,
Thank you for your comprehensive feedback! We"re glad you found the knife at the best price and that the delivery was faster than with other suppliers. Great to hear that you are completely satisfied!
We hope to serve you again soon at Cookinglife!
Kind regards,
Team Cookinglife
Sep 16, 2024
Verified review
I bought a large Staub pot.
It was delivered within a few days.
Very impressed with efficient service.
I will buy off cookinglife again
Bill Doran
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Answer by cookinglife.eu
Sep 16, 2024
Dear Bill Doran,
Thank you for your 5-star review! We’re delighted to hear that you were impressed with the efficient delivery of your Staub pot.
If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again in the future!
Best regards,
Cookinglife Team
Aug 25, 2024
Verified review
Excellent experience. Great communication / updates on my goods. Better value than another leading site. Free delivery was a bonus.
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Answer by cookinglife.eu
Aug 26, 2024
Dear Colette,
Thank you for your fantastic feedback! It"s great to hear you had an excellent experience and that you appreciated our communication and updates. We"re glad you were also happy with the price and free delivery.
We look forward to serving you again on your next order!
Kind regards,
Team Cookinglife