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cookinglife.eu
Reviews:

471 reviews in the last 12 months3,179 total reviews  

3.83
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Mar 11, 2024
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Answer by cookinglife.eu
Mar 14, 2024
Dear Jackie, Thank you for your lovely review! We hope you are satisfied with your order. Should you have any further questions, we"d love to hear from you! Kind regards, Team Cookinglife.
Mar 10, 2024
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Mar 10, 2024
Dear Aina, Thank you for the 5 star review! We are glad that you are satisfied with our service. If you have any questions or comments in the future, please do not hesitate to contact us.
Mar 10, 2024
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Mar 10, 2024
Dear Kevin, Thank you for your five star review! We are happy to hear that you are satisfied with our service. If there is anything we can help you with in the future, please do not hesitate to contact us.
RK
Mar 9, 2024
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Mar 10, 2024
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart.We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Mar 6, 2024
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Mar 7, 2024
Dear Dave, I see there is no comment or question in your post. Is there anything I can help you with? Please let us know, we are ready to help you!
Mar 5, 2024
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Mar 7, 2024
Dear Rami, Thank you for your lovely review! We are happy to hear that you are satisfied. If there are any questions or comments in the future, we would love to hear from you.
Mar 5, 2024
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Mar 7, 2024
Dear Paulo, Thank you for your review! We are glad that you are satisfied. Should you have any questions or need help in the future, we are always here for you.
Mar 3, 2024
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Mar 4, 2024
Dear Judith, Thank you for the five-star review! We are happy to see that you are satisfied with our service. We hope you enjoy your gourmet system! If you have any questions in the future, we would be happy to hear from you. Kind regards, Team Cookinglife
Mar 3, 2024
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Mar 3, 2024
Dear Sandra, Thank you for your lovely review! We hope you enjoy your purchase at Cookinglife. If you have any questions or comments, please let me know!
Mar 1, 2024
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Mar 4, 2024
Beste Cristina, Bedankt voor je positieve feedback! Wij zijn blij om te horen dat je tevreden bent met onze service. Veel plezier toegewenst met je nieuwe fondueset en partyclette! Met vriendelijke groet, Team Cookinglife
Feb 28, 2024
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Feb 29, 2024
Liebe Kinga, Vielen Dank für die fünf Sterne! Wenn Sie ein Feedback, Fragen oder Kommentare zu unseren Produkten oder Dienstleistungen haben, würden wir uns freuen, von Ihnen zu hören. Mit freundlichen Grüßen, Team Cookinglife
Feb 27, 2024
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Feb 28, 2024
Dear Krystyna, Thank you for your lovely review! We are always happy to hear that our customers are satisfied. If you have any further questions or need anything, please don"t hesitate to let us know!
Feb 27, 2024
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Feb 27, 2024
Beste Valerie, Wow! Ontzettend bedankt voor je fantastische 5-sterren review! We zijn zo blij dat je zo"n geweldige ervaring hebt gehad met onze producten. Jouw steun en positieve feedback betekenen ontzettend veel voor ons en motiveren ons om steeds weer het beste te bieden. We hopen van harte dat onze producten je veel bakplezier zullen brengen en dat je keer op keer kunt genieten van heerlijke creaties. Als je ooit vragen hebt of ergens mee geholpen moet worden, staan we altijd voor je klaar. Nogmaals hartelijk dank voor je waardering en vertrouwen in ons. We kijken ernaar uit om je weer van dienst te zijn en wensen je nog vele smakelijke bakavonturen toe!
3 days ago
 Verified review

I did not receive my order and have no information

I did not receive my order more than week and don't have any tracking information. Moreover I wrote a ticket and also did not get the answer. What happening??
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Answer by cookinglife.eu
2 days ago
Dear Lidia, How annoying to hear that you have not yet received any information about your order. That is certainly not the intention and I understand your frustration. We would like to help you solve your problem and therefore we have sent you an email, we would like to see your response. Kind regards, Team Cookinglife.
CO
CATHARINE O.
KINGS LYNN
Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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Feb 6, 2024
Dear Cathy, Thank you for your lovely review! We are pleased to hear that you are happy with your purchase of the stainless steel coasters and the service we provided. We strive to provide our customers with a wide range of high quality products and we"re glad we met your expectations. We hope to be able to help you with your cooking needs again in the future. Enjoy your new coasters! With kind regards, Team Cookinglife
Feb 12, 2024
 Verified review

Awaiting the main item

Part of the order wasn’t in stock The smaller part of my order arrived quickly and beautifully packed. An elephant could have sat on it without damage The communications are excellent I am just awaiting the main item. So it’s a bit early to be giving feedback really; That would be the only conceivable downside, being asked for feedback before the order is complete But great so far
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Answer by cookinglife.eu
Feb 12, 2024
Dear customer, Thank you so much for the rave review! We are delighted to hear that you are happy with our service, especially as we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Feb 18, 2024
 Verified review

Modular Wine Racks

We were very fortunate to come across these modular wine racks made in Spain. Bought 6 units on special offer to organise our wine storage in a tight space under the staircase. 54 bottles in total now resting safely...yet another satisfying purchase from cookinglife 🙂
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Feb 18, 2024
Dear Franklyn, Thank you for your lovely review! It"s always nice to hear that our products are well used and appreciated. Have fun with your wine racks and enjoy your wine collection! As always, we are ready to help you with any questions or if you need anything else for your kitchen.
Feb 22, 2024
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It's was 2nd times that I ordered from you and arrived it safely and good packing as well 😊 I'm thinking about order more item from you in the future. Thank you very much!
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Feb 23, 2024
Dear Kazue, Thank you for your lovely review!  We"re delighted to hear that you"re satisfied with our service and that everything arrived safely and well-packaged. We look forward to assisting you with your orders again in the future. Enjoy your purchases!
Jan 30, 2024
 Verified review

Great

Can't think of anything to top what we got. We used the stainless steel pan we ordered last night - it's a dream compared to the "non stick" stuff we were using before
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Jan 30, 2024
Dear Ryan, Thank you for your lovely review! Glad to hear you like the stainless steel pan so much. Have fun (cooking) with your BK Frying Pan Bright! Kind regards, Team Cookinglife
Feb 20, 2024
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Vindt de service erg goed gelijk reactie terug betreft vragen over het product en aankomst. Medewerkers zijn beleefd en vriendelijk. Heel leuk. Producten ook goed.
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Answer by cookinglife.eu
Feb 21, 2024
Beste Eric​,  Hartelijk dank voor de lovende review!  Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad.  Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een 5-star review zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife!  We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.