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cookinglife.eu
Reviews:

515 reviews in the last 12 months3,248 total reviews  

3.98
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Apr 2, 2024
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Apr 4, 2024
Dear Mary Kenny, Thank you for your review, we hope to see your again in the future and if you have any more questions we are always at your service. Kind regards, Team Cookinglife.
Apr 1, 2024
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Apr 2, 2024
Dear Maureen Dickson, Thank you for your positive feedback! We are happy to hear that you are happy with your new Laguiole Style de Vie Cheese Slicer & Grater. Should you have any questions in the future, we would be happy to hear from you :) Kind regards, Team Cookinglife
Apr 1, 2024
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Apr 2, 2024
Dear John Evans, Thank you for your positive feedback! We are pleased to hear that you are happy with your new Leonardo Red Wine Glasses. Should you have any questions in the future, we would be happy to hear from you :) Kind regards, Team Cookinglife
Apr 1, 2024
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Apr 2, 2024
Best Wayne King, Thank you for your positive review! We are pleased that you received the Laguiole Style De Vie Cheese Knife Set to your complete satisfaction. We wish you much dining pleasure with your new cheese knife set! Kind regards, Team Cookinglife
Apr 1, 2024
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Apr 2, 2024
Best Georgios Argyros, Thank you for your positive review! We are thrilled to hear that you are satisfied with our service. We hope you enjoy cooking with your new frying pan. Kind regards, Team Cookinglife
Mar 31, 2024
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Apr 2, 2024
Dear BAIBA FAY, Thank you for your positive review! We are happy to hear that you are happy with your new decanter. We wish you lots of (drinking) pleasure! Kind regards, Team Cookinglife
Mar 30, 2024
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Apr 2, 2024
Dear Fiona, Thank you for your lovely review! We are happy to hear that you are satisfied. We hope you enjoy your new kitchen items. If you have any questions in the future, we would love to hear from you! Kind regards, Team Cookinglife
Mar 28, 2024
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Mar 29, 2024
Beste Simon, Bedankt voor de 5-sterren review. Wij wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Mar 23, 2024
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Mar 23, 2024
Dear Andrew, We see that you have given a rating of five stars, We really appreciate your feedback and are happy to hear that you are satisfied with our service! If you have any additional comments or questions, we would of course be happy to hear them. Kind regards, Team Cookinglife
Mar 22, 2024
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Mar 23, 2024
Dear Natalia, Thank you for your lovely review! We are glad that you are satisfied with our service. If you have any questions or comments in the future, of course we would love to hear from you.   We wish you a great day! With kind regards, Team Cookinglife
Mar 21, 2024
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Mar 23, 2024
Beste Ágnes, Bedankt voor je 5 sterren-review. Wij wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Mar 25, 2024
 Verified review

I did not receive my order and have no information

I did not receive my order more than week and don't have any tracking information. Moreover I wrote a ticket and also did not get the answer. What happening??
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Answer by cookinglife.eu
Mar 26, 2024
Dear Lidia, How annoying to hear that you have not yet received any information about your order. That is certainly not the intention and I understand your frustration. We would like to help you solve your problem and therefore we have sent you an email, we would like to see your response. Kind regards, Team Cookinglife.
Mar 10, 2024
 Verified review

Cookinglife delivered quickly and well packed.

I wanted to add some more bowls to my collection of Villeroy Boch rock and found the rock glow 24cm just what I wanted and at a very keen price so I ordered them from cookinglife expecting them to take at least a week to be delivered but all 4 arrived within days, well packed and arriving with care.
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Mar 10, 2024
Goedemiddag, Bedankt voor je positieve review! Fijn om te horen dat je een positieve ervaring met Cookinglife ervaart.We wensen je veel plezier met de bestelling :) Met vriendelijke groet, Team Cookinglife
Feb 28, 2024
 Verified review
Fast delivery. Great products. The only thing I would say is to put fragile sign on it as it was delivered by post and they normally don’t mind the parcels unless they are marked fragile
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Feb 28, 2024
Good afternoon Kate, Thank you for your review! It"s nice to hear that you are happy with the fast delivery and our products. Your feedback about marking packages as fragile is certainly helpful. We include this in our improvement points to make our service even better. Have fun with your purchases!
Mar 5, 2024
 Verified review
Great prices. Cheaper than I saw elsewhere. The product is of high quality. Delivery was quick, lots of updates and the item was well packed. I would definitely order again
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Mar 7, 2024
Dear Ben, Thank you for your lovely review! We are very happy to hear that you are satisfied with the prices, product quality, fast delivery and our communication. We look forward to welcoming you again on your next order.
Feb 22, 2024
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It's was 2nd times that I ordered from you and arrived it safely and good packing as well 😊 I'm thinking about order more item from you in the future. Thank you very much!
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Feb 23, 2024
Dear Kazue, Thank you for your lovely review!  We"re delighted to hear that you"re satisfied with our service and that everything arrived safely and well-packaged. We look forward to assisting you with your orders again in the future. Enjoy your purchases!
Feb 20, 2024
 Verified review
Vindt de service erg goed gelijk reactie terug betreft vragen over het product en aankomst. Medewerkers zijn beleefd en vriendelijk. Heel leuk. Producten ook goed.
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Feb 21, 2024
Beste Eric​,  Hartelijk dank voor de lovende review!  Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad.  Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een 5-star review zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife!  We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Feb 25, 2024
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Ordered an oyster knife and wine glasses. All arrived in time and well packed. Quality of everything seems good, impressed with the stainless steel oyster shucker.
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Feb 26, 2024
Dear Daniela, How great to hear that you are happy with your purchases and delivery!  We"re glad you"re impressed with the oyster knife. Enjoy your new kitchen gear! Warm regards, Team Cookinglife
Mar 12, 2024
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Good quality and fast delivery

The stylish olive boards that can be a perfect decor for your house. The delivery to Ireland was very fast and I'm happy about the quality
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Mar 14, 2024
Dear Stanislava, Thank you for your lovely review! We are happy to hear that you are satisfied with the quality of the olive wood boards and our fast delivery to Ireland. Enjoy your products! Kind regards, Team Cookinglife
Mar 9, 2024
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All was easy and prompt, well packed and safely delivered. Can you use less plastic though (much was cardboard but some was bubble wrap).
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Mar 10, 2024
Beste Elizabeth, Bedankt voor je mooie review! We zijn blij dat alles naar wens is verlopen. Ook waarderen we je feedback over het gebruik van plastic in onze verpakkingen. We zijn constant op zoek naar manieren om onze impact op het milieu te verminderen en zullen je suggestie meenemen in onze overwegingen. Veel plezier met je aankoop!