CookinglifeReviews

: 2,314Good

4.33

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with Buyer Protection

certified since: 5/25/2020
updated on: 8/14/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 8/14/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,557 verified reviews in the last 12 months

2,314 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


2 months ago
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

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 Verified review
4 months ago
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4 months ago
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4 months ago
I haven’t received because in track they didn’t give me message that when delivery arrive to my address
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Answer by Cookinglife
4 months ago
How unfortunate to hear that you have not received your package. Please reach out to our customer service team as soon as possible, and we can work towards a solution.
 Verified review
4 months ago
Items not properly packed.
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Answer by Cookinglife
4 months ago
Sorry to hear your items were not properly packed! Please reach out to our customer service team for further assistance.
 Verified review
4 months ago
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4 months ago
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4 months ago
This is a good concept badly designed. The blade is far too narrow (1 mm) and therefore the blade holder crushed the slice as it's made. If you want a nice slice this is not for you. If you want flakes of cheese it might suit you.
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Answer by Cookinglife
4 months ago
How unfortunate to hear you are not satisfied with your purchase. Please reach out to your customer service team at info@cookinglife.eu with specific product information so we can improve our performance.
 Verified review
4 months ago
My order has not been delivered
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Answer by Cookinglife
4 months ago
We are very sorry to hear that you have yet to receive your order. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away.
 Verified review
5 months ago
Worst customer service i have ever seen, no lea way at all bought dinner service cost €180 and about a quarter is broken and no come back with the company 😢 very disappointed
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Answer by Cookinglife
4 months ago
How unfortunate to hear your product received damage! I understand how frustrating that can be. Please follow up with our customer service team at info@cookinglife.eu and fill out the return form at https://www.returnform.com/cookinglife. We are happy to work towards a solution!
 Verified review
5 months ago
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 Verified review
5 months ago
Worst customer service ever!! I'm just being ignored! I sent several emails regarding my order and I never got an answer except for once that fotos were missing. After attaching them again, again no reply. Now the time for a return is over and I'm stuck with possibly faulty products. I used to be content with the products but now I will never order from them again!!
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 Verified review
5 months ago
Buen servicio llego la caja Intacta
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5 months ago
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5 months ago
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 Verified review
5 months ago
They don’t have the product I bought. They contact me saying that maybe they will have it in few weeks but time pass and I didn’t hear from them. I had to contact them again, they definitely don’t have my product choice and suggested to change for an other model. I’m really disappointed with the company and they communication, they sell a product they don’t have and let me waiting for nearly a month and now the first option they offer is not a refund. I want my money back and I will never buy in this shop again.
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Answer by Cookinglife
5 months ago
How unfortunate to hear that the product you would like to order is not in stock. Please reach out to our customer service team at info@cookinglife.eu to be helped as soon as possible.
 Verified review
5 months ago
DO NOT ORDER FROM THIS COMPANY. GOODS ARRIVED BROKEN BUT BECAUSE I DIDNT FLAG WITH 24 HOURS NO REFUND. RIDICOLOUS
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Answer by Cookinglife
5 months ago
How unfortunate to hear that you had a negative experience with Cookinglife. Please reach out to our customer service team and we will help you right away.
 Verified review
5 months ago
The handle on my cast iron pan arrived broken
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Answer by Cookinglife
5 months ago
How annoying to hear, we are happy to resolve this! Could you please email a picture of your order and pictures to info@cookinglife.nl? Team Cookinglife
 Verified review
5 months ago
Where's my parcel
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Answer by Cookinglife
5 months ago
We will be happy to help you, could you send us your order details to info@cookinglife.nl? Team Cookinglife
 Verified review
5 months ago
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 Verified review
5 months ago
Very disappointed with my purchase. The base of the Fondue that I received doesn’t corresponds to the original base of the fondue set, therefore, the fondue can not be assembled. I reported the situation to cookinglife and I was basically ignored!!!
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