CookinglifeReviews

: 2,307Good

4.33

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 5/25/2020
updated on: 8/8/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 8/8/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,589 verified reviews in the last 12 months

2,307 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


7 months ago
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


7 months ago
Ordered on November 2021. Never received the order. Customer service almost impossible to reach, only providing standard Whatsapp replies without any follow-up. Also Trusted Shops didn't work, as I filed (in time), but they replied that they can't act because Cookinglife is 'working on it'...and now the protection has expired. It certainly feels like a Catch-22 scam.
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Reviews for Cookinglife

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(127)
(193)
 Verified review
5 months ago
Good price. Ok communication. Wrapping not in top, but no problems. Item arrived ad promised.
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 Verified review
5 months ago
I haven’t received my parcel yet!
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 Verified review
5 months ago
One of the worst customer experiences I've had purchasing in Europe. I ordered an item that became very delayed. Writing to customer support, I got a late response, telling me that it was lost in the post and there was nothing to do. I had to wait 45 days in order to get my money back, and even then I had to insist for this to occur. I got finally my refund after more than 50 something days post-purchase
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 Verified review
5 months ago
I cannot rate a product that I still haven’t received.
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 Verified review
5 months ago
I have order Le Creuset TNS 32cm wok, however, it was delivered a Kettles to me which is incorrect and I did send email to CS to report this issue but still waiting reply. 😫😫😫😫😫
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Answer by Cookinglife
5 months ago
How unfortunate to hear that you accidentally received the wrong product! Our customer service team is happy to help you as soon as possible.
 Verified review
5 months ago
They sent me the wrong product
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Answer by Cookinglife
5 months ago
How unfortunate that you received the wrong product. Luckily, this is an easy fix and our customer service team is happy to help. Please reach them at info@cookinglife.eu and we will sort this out as soon as possible.
 Verified review
5 months ago
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 Verified review
5 months ago
Very carefully packed ⭐️⭐️⭐️. Products perfect ! Only consideration is expected delivery would be quicker but was within 10 days. Very satisfied overall- Have placed another order since. Recommended 👍 NB: I did not have to contact Customer Service
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Answer by Cookinglife
5 months ago
Thank you for your purchase and your feedback! Happy to hear you are satisfied.
 Verified review
5 months ago
My product still hasn’t arrived - ordered one week ago and website said delivery in 2 days. I can see from tracking the package is still in Fed Ex Netherlands. Emailed company but no answers. Very very poor
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 Verified review
6 months ago
Received torn box which was excessivly large for my items packaging was very unptofessional and broken item in huge shipping box.
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 Verified review
6 months ago
The service was quick and efficient
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Answer by Cookinglife
6 months ago
Thank for your review! Please reach out to our customer service with feedback and insight on what we can do to earn a five star review from you next time.
 Verified review
6 months ago
The pan had arrived broken
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Answer by Cookinglife
6 months ago
how unfortunate to read that your order arrived damaged. Luckily, there is an easy solution. Please reach out to our customer service team so we can get this straightened out right away.
 Verified review
6 months ago
The order was broken and missing an entire dinner set. Awful.
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Answer by Cookinglife
6 months ago
how unfortunate your order arrived with damage - please reach out to our customer service team right away so we can get this straightened out immediately.
 Verified review
6 months ago
Still have not yet received my order. Will not use your company again, sorry. Eleanor Pelan
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 Verified review
6 months ago
God price. Took quite along time to arrive (8 days) and lots of packaging used.
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 Verified review
6 months ago
You sent me wrong item. Not happy at all
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Answer by Cookinglife
6 months ago
Sorry to hear you received the wrong item! Luckily, this is an easy fix. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away!
 Verified review
6 months ago
easy ordering process. Item significantly cheaper than anyone else. Took slightly longer than stated to arrive.
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Answer by Cookinglife
6 months ago
Thank you for your feedback. We are continuously improving our customer experience and value any constructive feedback.
 Verified review
6 months ago
Very positive efficient service
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 Verified review
6 months ago
I have waited over a week for my raclette grill ( estimated delivery 2-4 days) and Hermès canno give me a time for delivery. All they say is there has been a problem. Use a different carrier, their website is inpenetratab’e.
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Answer by Cookinglife
6 months ago
How unfortunate that your package is delayed! Please reach out to our customer service team and we will be happy to help you right away!
 Verified review
6 months ago
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