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CookinglifeReviews

: 2,616Good

4.30

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Valid

with Buyer Protection

certified since: May 25, 2020
updated on: Feb 3, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 25, 2020
updated on: Feb 3, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

800 verified reviews in the last 12 months

2,616 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


May 20, 2022
The buying process was very smooth and easy. The delivery (cross border) was a bit delayed from the expected time, but it was due to the delivery courier. When contacting Cookinglife customer service the issue was immediately taken into action. The package and the item itself were / are in perfect shape.
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the most relevant critical review


Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

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 Verified review
Jul 13, 2022
The pasta machine is of very poor quality....
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Answer by Cookinglife
Jul 18, 2022
Very sorry to hear that the product did not meet your expectations. Please do not hesitate to contact our customer service at info@cookinglife.eu to find a resolution.
 Verified review
Jul 5, 2022
Two quarters of my order hasn't arrived
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Answer by Cookinglife
Jul 5, 2022
Sorry to hear about that! Please do not hesitate to reach out to our customer service at info@cookinglife.eu to resolve this issue as soon as possible.
 Verified review
Jul 3, 2022
I have not received my order payed by PayPal and I have not received an answer to the message I sent one week ago
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Answer by Cookinglife
Jul 4, 2022
Very sorry to hear that you have not received your order yet. Please do not hesitate to contact our customer service again at info@cookinglife.eu to help resolve this issue as soon as possible.
 Verified review
Jul 2, 2022
Ordered 6 glasses which arrived safely (much to my surprise) & quickly. My only problem was that one of the glasses was miss shaped. Very weird to hold!
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Answer by Cookinglife
Jul 4, 2022
Thank you for your feedback! Glad to hear that everything arrived safely. Please contact our customer service for possible solutions to the misshapen Coke glass at info@cookinglife.eu.
 Verified review
Jun 30, 2022
A very efficient service. Vey please with my purchase of the Eva Solo tea maker. It was great to be kept up to date via tracking regarding delivery. The zip on the insulating cover on the tea maker was slightly rippled, unlike the photo...but I'm hoping this will even out in time. Overall, a delightful package!
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Answer by Cookinglife
Jul 1, 2022
Thank you for your feedback! We hope you will enjoy your new tea maker.
 Verified review
Jun 30, 2022
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 Verified review
Jun 29, 2022
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 Verified review
Jun 27, 2022
Item received quickly (looked good) 2 days of use-broke. Contact customer service few times-no answer for weeks. Asked for refund- answer in hours. Asked return details-no answer. Payed return cost myself . Still dealing from april 26 to get a refund. waste of time and money. 139e for item I used 30 min in total. My fault- didn't read reviews before buying. What a shame on customer service team. Awful experience. Wouldn't recommend anyone.
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Answer by Cookinglife
Jun 30, 2022
Very sorry to hear that you have had trouble with your order and in reaching us. Unfortunately, we are unable to assist with orders through the Trusted Shop platform. Please do not hesitate to contact our customer service at info@cookinglife.eu again to help resolve this as soon as possible.
 Verified review
Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Answer by Cookinglife
Jun 24, 2022
Dear customer, How unfortunate to hear you are having trouble fulfilling your order. Please reach out to our customer service team at info@cookinglife.eu so we can assist you right away.
 Verified review
Jun 17, 2022
It is 17 June and I have not received the package. I specifically wrote that I urgently needed by 16 June. No one informed me otherwise.
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Answer by Cookinglife
Jun 24, 2022
Dear customer, We are sorry to hear that you are experiencing problems with your order. Unfortunately, we are unable to assist with orders through this Trusted Shops platform. Please reach out to our customer service team at info@cookinglife.eu so we can help you as soon as possible.
 Verified review
Jun 14, 2022
Have not received my order yet !!
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Answer by Cookinglife
Jun 24, 2022
How unfortunate to hear that you have not yet received your order. Please reach out to our customer service team at info@cookinglife.eu so we can help you in the most efficient way possible
 Verified review
Jun 13, 2022
I didn't receive a call and/or a email with the delivery date of the order. Fortunately I was at home when the transportation came to my house, otherwise... Related to the products everything was ok!. Best regards, José Alface
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 Verified review
Jun 5, 2022
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 Verified review
Jun 5, 2022
Parcel hast not arrived. Where did the Hermes/Erinnerungen courier M.Husain leave it. I left I syructions for him to leave it behind d the house. Regards U. Cross
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Answer by Cookinglife
Jun 8, 2022
How unfortunate to hear that your parcel has not arrived yet. Please reach out to Hermes regarding the status of your delivery.
 Verified review
Jun 4, 2022
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 Verified review
May 27, 2022
Package arrived today with 2 items smashed beyond use and 2 with damage to packing (boxes) rendering them unusable as gifts. Very disappointing as I have used Cookinglife before and items always arrived in good condition.
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Answer by Cookinglife
May 30, 2022
How unfortunate to hear that your order arrived with damage! Fortunately, there is an easy solution. Please reach out to our customer service team at info@cookinglife.eu as soon as possible so we can help you efficiently.
 Verified review
May 26, 2022
Item delivered on time but one coffee/tea spoon was missing. Otherwise I would have given the extra star
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Answer by Cookinglife
May 30, 2022
It is unfortunate to hear that your order arrived incomplete. Please reach out to our customer service team as soon as possible so we can help you right away.
 Verified review
May 25, 2022
Product arrived broken
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Answer by Cookinglife
May 30, 2022
How unfortunate to hear that your order arrived with damage! Fortunately, there is a simple solution. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away.
 Verified review
May 20, 2022
Arrived in good order but later than indicated on website when ordering. Packaging can be improved - seems a bit flimsy.
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 Verified review
May 15, 2022
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