CookinglifeReviews

: 2,314Good

4.33

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with Buyer Protection

certified since: 5/25/2020
updated on: 8/14/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 8/14/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,557 verified reviews in the last 12 months

2,314 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


2 months ago
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

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(121)
(191)
 Verified review
7 months ago
This was a gift for my husband and he was very pleased with it! His comments were that it felt very comfortable to hold although he has yet to use it. My only complaint would be that it doesn’t have a cover for the knife part and I feel would benefit from some sort of case or pouch!
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Answer by Cookinglife
6 months ago
Thank you for sharing some constructive feedback! We are happy you are overall satisfied with your order.
 Verified review
7 months ago
No order received even though I received an update that it was in transit a week ago.
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Answer by Cookinglife
6 months ago
Sorry to hear you haven't received your order yet. In order for us to help you, please reach out to our customer service team.
 Verified review
7 months ago
Neither PayPal nor payment via visa card would work. Tried bank transfer then, but just got the money refunded without explanation. Contacted customer support, but no reply.
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Answer by Cookinglife
7 months ago
Sorry to hear that you are experiencing problems with payment. Our customer service team is ready to help. Please email us at info@cookinglife.eu so we can help you in the most efficient way possible.
 Verified review
7 months ago
Efficient prompt service.
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 Verified review
7 months ago
Item has not arrived
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Answer by Cookinglife
7 months ago
Sorry to hear your item has not yet arrived! Please reach out to our customer service team at info@cookinglife.eu with your information so we can open an investigation for you.
 Verified review
7 months ago
He recibido a tiempo mi pedido y en perfecto estado.
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 Verified review
7 months ago 
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 Verified review
7 months ago
I want to return my order because it is not suitable. I have not had a response to my email in three days. When I call the customer service line, it disconnects. I have tried to what's app them but no response and it's been an hour. Terrible customer service. Actually non existent.
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Answer by Cookinglife
7 months ago
Sorry to hear you are having trouble reaching out customer service team. I can assure you we are happy to help. Please inquire by following the link below and we will get back to you as soon as possible. https://cookinglife.eu/customer-service/
 Verified review
7 months ago
Parcel still not arrived despite delivery being promised in 2 to 5 days
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 Verified review
7 months ago
I didn't get the product I paid for
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Answer by Cookinglife
7 months ago
Sorry to hear that you received the wrong product! I understand how frustrating that can be. Fortunately, there is a simple solution. Please reach out to our customer service team at info@cookinglife.eu or follow the link below to begin the return process. returnform.com/cookinglife
 Verified review
7 months ago
Wide range of products and great prices. Customer service and delivery was spot on. Some items arrived with minor damaged, nothing that I would send it back for but non the less not perfect. Otherwise satisfied customer and I would order from here again.
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Answer by Cookinglife
7 months ago
Thank you for sharing your experience and some feedback. Please contact our customer service team with any other questions or concerns.
 Verified review
7 months ago
Place order and paid in early January via Paypal. After one month the order still didn't turn up. When contacting them via Paypal (as there is no customer service contact provided by Cookinglife) they claimed that they never received the the money. Paypal charged my credit card and never issued refund for it. The company suggest I should put order again and make another payment. Absolutely ridiculous! I have to open claim via Paypal to get my money back. Avoid this company.
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Answer by Cookinglife
7 months ago
Sorry to hear you had problems fulfilling your order with Cookinglife. Please reach out to our customer service team at info@cookinglife.eu so we can help you ASAP.
 Verified review
7 months ago
Description and pictures very misleading. Couldn't even send my order back because the postage would have cost more than the item. Very disappointing indeed.
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Answer by Cookinglife
7 months ago
Sorry to hear you are unsatisfied with your order. Please reach out to our customer service team at info@cookinglife.eu and we can help you as soon as possible.
 Verified review
7 months ago 
i have received no information other than to say order is being processed. No notificat5ion that it has even been dispatched. As a result I have no idea where it is.
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 Verified review
7 months ago
Excellent products at affordable price range.
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 Verified review
7 months ago
Arrived with every bowl smashed sadly. I’m waiting to hear back and hope for a replacement set of bowls…they look nice so if they re not broken I shall be pleased
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Answer by Cookinglife
7 months ago
Sorry to hear that your order arrived damaged. Our logistics team strives for excellence every time but unfortunately, mistakes do happen. Please reach out to our customer service team so we can straighten this out right away.
 Verified review
7 months ago
I like the speed of receiving my purchase. But it was a day late as the Irish courier said they couldn't delivery on 01/02/22 because my Eir Code was missing. When I received package yesterday my Eir Code was printed on the Fed X label and the Fastway label. So it wasn't missing. I took a day off work so somebody would be there to receive the item. As it didn't arrive on the day it should have I had to make other arrangements
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 Verified review
7 months ago
Plates arrived yesterday in large cardboard box which had been bashed in transit. Box not marked fragile. Plates wrapped in clingfilm and loosely surrounded by bubble wrap. It looks like they are all smashed or chipped. Really poor packing. Await comment from company regarding refund as don’t trust them to wrap and send again.
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 Verified review
7 months ago
I have had 2 tajines from you. Both have arrived broken. I have mailed to ask for a refund but ive only received a request for a review.
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 Verified review
7 months ago
Good, but it could have been clearer that the parcel was going to be sent from the Netherlands ans I don't think my purchase needed to be wrapped in such a big box with so much bubble wrapp and brown paper. Not very eco-friendly
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