cookinglife.eu

Reviews:

I made an order almost one month ago and still have not got it . Also it is really dificule to contact the seller.

I placed my order 10 days ago and heard nothing. I did not expect a big delay for a product coming from the Netherlands. I am disappointed and wish that i had not ordered. I have now had feed back asking me for patience as they are having many problems. I am not been given any hope of receiving my order any time soon meanwhile I have paid for it. I would like a refund but again I do not have much hope. I would not have given even one star but had no other option. I would not order from this company again. Trusted Shops association gave me confidence to order from this company.

answer the mail and send the goods in time

Item still has not arrived

good prices, wide selection and fast delivery

Nothing received!

No tracking number Asked for one but no response. Couple of weeks since ordering But received nothing as yet….

Hi there! Cookinglife.eu hasn't replied to my previous emails during the last month. I have forwarded them my last order that Smartpost (Estonian post) has sent on July 21st back to them (order #JVGL06143473001959557237) because almost all items (Royal Doulton plates) in the package were broken. I would like to request the money back from them 256,4 EUR for those items that were ordered in the initial order on JUNE 13th (#524773), and since that time haven’t been delivered yet. Kindly make 256,4 EUR return and I won’t order anything again from you. I have been waiting this order for a long time, and still haven’t received it fully. I need the funds back as soon as possible. Cheers

I had a horrible experience with cookinglife. If your address is more than a normal amount of characters, it just cuts the address out without any warning. I immediately contacted cookinglife about this issue (over a week of time before it was "delivered"). They just did not respond back to me and now it is being delivered to the wrong address. I would recommend using a different retailer. I emailed many many times and did not get a response back. Now I am working with my credit card to get a refund. Not worth the hassle. Once you place an order they immediately warn you that orders might take months to ship because of a migration they are working on.

They sent it quickly and the goods arrived in good shape. Good communication with updates. The only thing that is missed clearly that the ordered goods arrived in individual pack per set per person, not as a one set. This should be better communicated. Luckily for myself it's not an issue.

Bought a pot and had to pay import duty of £52. Was not made clear on purchase. Not really fair cookinglife.

We made a large purchase of items, they were shipped via DHL. NO label saying they were fragile on the box. The items were wrapped in bubble wrap but not taped on the ends so the items rolled out. The box appeared to upside down. Most of the items were completely smashed on arrival. The process to report it needed a number from the picking slip that does not exist. No shipment from them has ever h

Reasonably priced & good range. Delivery takes a while though.

I had a tracking notification yesterday to say my order had been delivered but when I got home no parcel or card. This morning I’ve had a notification from a different courier to say parcel is on its way. Very confusing !

I’ve had a notification to say my parcel has been delivered but no parcel was left. This morning I have also had a tracking notification from another courier saying my parcel is on its way. Very confusing !

Missing items, wrong products and broken pieces. Online form did not work so had to write an email.

Ordered items costing over EUR100 on 19th June. Nothing was delivered, and no response received to numerous emails sent from me. This is the worst customer service I have ever experienced. Avoid!!

I received a knife set that I did not order. There was no order receipt in the package, so I am unable to return it, as I need a 7 digit number from the order receipt. I am unable to make contact on the phone.

Good this time i had a broken glass in the past which they failed to replace

All good, was notified of delivery progress.