CookinglifeReviews

: 2,314Good

4.33

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with Buyer Protection

certified since: 5/25/2020
updated on: 8/14/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 8/14/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,557 verified reviews in the last 12 months

2,314 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


2 months ago
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

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(121)
(191)
 Verified review
7 months ago 
I received a damaged products from cookinglife and I immediately took pictures of the damaged goods and send it to them but I have not received any communication nor acknowledgement from them. I am very disappointed.
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Answer by Cookinglife
7 months ago
Sorry to hear your products arrived damaged! Please email our customer service team at info@cookinglife.eu and we will help you as soon as possible.
 Verified review
7 months ago
I will be returning this item. Very poor quality. Does not have a continuous smooth movement. Keeps jamming. and on close inspection some of the blades look slightly bent. Very difficult to operate. A horrible whisk!!!
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Answer by Cookinglife
7 months ago
How unfortunate to hear that you are unsatisfied with your purchase. Please reach out to info@cookinglife.eu and we are happy to work towards a solution with you.
 Verified review
7 months ago
am afraid that one of the plates has been smashed in transit. I attach photo of the smashed plate and a photo of the packaging box. I must say that the packaging was insufficient. Whilst the plates were wrapped in bubble wrap and then a scrunched up a piece of brown paper was placed down 1 side only. There wasn't any notification on the box to indicate that the contents were fragile. Finally the plates are not Risotto plates. They are soup plates I attach photos of a real Maxwell Williams risotto plate and the ones sent to me and you will see the difference. Also they are definitely NOT "First class porcelain" as stamped on the reverse.I would like to return the plates to you f.o.c. and receive a refund. How can we achieve this? Regards Mo Williams
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Answer by Cookinglife
7 months ago
Dear Mo, How unfortunate to hear that you are dissatisfied and that your products arrived with damage. Please reach out to our customer service team at info@cookinglife.eu and we will work towards a solution with you. Kind regards, Team Cookinglife
 Verified review
7 months ago
Very easy to order LeCreuset plates, and kept up to date regarding despatch, which was very helpful. The package was delivered today, Wednesday 26th January, but box was partly open as not enough securing tape around the cardboard box and was slightly damaged. However on checking the contents before the courier left they were in perfect condition. Very pleased with the plates.
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 Verified review
7 months ago
I have not received any response to any communications i have sent via email or whats app and i have still not received the package!
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Answer by Cookinglife
7 months ago
How unfortunate to hear that you have not yet received your package. Please reach out to our customer service team at info@cookinglife.eu and we will be happy to work towards a solution with you.
 Verified review
7 months ago
no delivery!
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 Verified review
7 months ago
They sent me other products than the ones I ordered, in the first parcel. I asked them to replace them and they offered me a 25% discount on the value. Basically, they forced me to pay for something I didn't need to be in their favor. In the second package, a product was sent broken, because I did not find any shards in the package. So Cookinglife sells junk! For two weeks, they didn't respond to my emails, so I filed a complaint with PayPal. An employee of Cookinglife asked me to submit a refund request to them on the site, although I had done so since January 10th. I accuse them of fraud and violation of EU law in online commerce. If Cookinglife do not pay back quickly, I will report it to the European Consumer Center. This company must be legal or disbanded. It has nothing to do with the European free market!
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 Verified review
7 months ago
They sent me other products than the ones I ordered, in the first parcel. I asked them to replace them and they offered me a 25% discount on the value. Basically, they forced me to pay for something I didn't need to be in their favor. In the second package, a product was sent broken, because I did not find any shards in the package. So Cookinglife sells junk! For two weeks, they didn't respond to my emails, so I filed a complaint with PayPal. An employee of Cookinglife asked me to submit a refund request to them on the site, although I had done so since January 10th. I accuse them of fraud and violation of EU law in online commerce. If Cookinglife do not pay back quickly, I will report it to the European Consumer Center. This company must be legal or disbanded. It has nothing to do with the European free market!
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 Verified review
7 months ago
Probably not your fault but my order has not progressed at all in fedex on 9 33 jan 18 so still in the Netherlands and so not on its way to me. All fed ex says is contact cookinglife, not good enough
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Answer by Cookinglife
7 months ago
How unfortunate to hear that you are experiencing a delay in your order. Please contact our customer service team at info@cookinglife.eu and we will be able to help you right away!
 Verified review
7 months ago
I must admit the table mats are more orange than terracotta
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Answer by Cookinglife
7 months ago
Thank you for giving us this feedback! Please contact us at info@cookinglife.eu with this information so we can implement it right away.
 Verified review
7 months ago
gave four stars but has not been deliverd yet
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 Verified review
7 months ago
Delivery is super delayed and customer care is not responding.
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Answer by Cookinglife
7 months ago
Our apologies for the delays in your delivery and response. Please reach out to our customer service team directly by emailing them at info@cookinglife.eu so we can help you right away!
 Verified review
7 months ago
Claiming to be Laguiole, and isn't. Very disappointed. Have sent back even though have not had response to my email.
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 Verified review
7 months ago
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 Verified review
7 months ago
Goods not received 2 weeks after dispatch, no update on tracking app. Seemed promising at the start with emails implying efficient processing and dispatch but never arrived.
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Answer by Cookinglife
7 months ago
Sorry to hear there is a delay in your delivery. Please reach out to our customer service team at info@cookinglife.eu so we can help you as soon as possible!
 Verified review
7 months ago
promised 1-2 days delivery and still waiting after 8DAYS no update
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Answer by Cookinglife
7 months ago
Sorry to hear there is a delay in your delivery. Please reach out to our customer service team at info@cookinglife.eu so we can help you as soon as possible!
 Verified review
7 months ago
One item broken and being completely ignored by the company. Thank goodness it wasn’t more.
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Answer by Cookinglife
7 months ago
How unfortunate your item arrived damaged! I understand how frustrating that can be... Please reach out to our customer service team at info@cookinglife.eu so we can help you immediately.
 Verified review
7 months ago
I am still waiting to receive the product and didn’t appreciate getting the survey before delivery.
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Answer by Cookinglife
7 months ago
Sorry to hear you have yet to receive your order. Please reach out to our customer service team at info@cookinglife.eu so we can help you.
 Verified review
7 months ago
Item is first class delivery slower than anticipated. Was actually asked to do this review before the item arrived!
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 Verified review
7 months ago
Excellent service
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