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CookinglifeReviews

: 2,359Good

4.33

Trustmark
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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: May 25, 2020
updated on: Sep 24, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 25, 2020
updated on: Sep 24, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,349 verified reviews in the last 12 months

2,359 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 7, 2022
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

Sort by Latest first 
(106)
(164)
 Verified review
Jan 15, 2022
I am still waiting to receive the product and didn’t appreciate getting the survey before delivery.
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Answer by Cookinglife
Jan 17, 2022
Sorry to hear you have yet to receive your order. Please reach out to our customer service team at info@cookinglife.eu so we can help you.
 Verified review
Jan 15, 2022
Item is first class delivery slower than anticipated. Was actually asked to do this review before the item arrived!
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 Verified review
Jan 14, 2022
Excellent service
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 Verified review
Jan 13, 2022
loved the crockery, friendly exchange with the team
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 Verified review
Jan 13, 2022
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Answer by Cookinglife
Jan 14, 2022
How unfortunate it is that you had a negative experience with Cookinglife. Please reach out to our customer service team at info@cookinglife.eu - we are happy to help to improve your experience!
 Verified review
Jan 12, 2022
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 Verified review
Jan 12, 2022
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Answer by Cookinglife
Jan 13, 2022
Sorry to hear you had a bad experience! Please reach out to our customer service team info@cookinglife.eu - we are happy to help!
 Verified review
Jan 12, 2022
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Answer by Cookinglife
Jan 13, 2022
Sorry to hear you had such a negative experience! Please reach out to our customer service team at info@cookinglife.eu so we can quickly help you
 Verified review
Jan 10, 2022
Tagine arrived well packed You could communicate better on delivery delay
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 Verified review
Jan 9, 2022
Am very disappointed that my order still has not arrived. Very bad service.
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Answer by Cookinglife
Jan 10, 2022
Sorry to hear that you are experiencing delays. Please reach out to our customer service team at info@cookinglife.eu - we are happy to help!
 Verified review
Jan 9, 2022
I haven't received my parcel yet. Sending so many emails but not a single reply. Even on WhatsApp chats i haven't got any response from them.
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Answer by Cookinglife
Jan 10, 2022
Our apologies for the delay in your response. Our customer service team is experiencing an unprecedented amount of inquiries. We are happy to help!
 Verified review
Jan 9, 2022
Have not received the order yet and tracking gives no information as to where my order is....
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Answer by Cookinglife
Jan 10, 2022
Sorry to hear that you have not yet received your order. Please reach out to our customer service team at info@cookinglife.eu so we can open an investigation for you!
 Verified review
Jan 9, 2022
Ordered on November 2021. Never received the order. Customer service almost impossible to reach, only providing standard Whatsapp replies without any follow-up. Also Trusted Shops didn't work, as I filed (in time), but they replied that they can't act because Cookinglife is 'working on it'...and now the protection has expired. It certainly feels like a Catch-22 scam.
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Answer by Cookinglife
Jan 10, 2022
Our apologies for the delay in a response! Please reach out to our customer service team at info@cookinglife.eu - we are happy to help!
 Verified review
Jan 7, 2022
Didn't receive my order and knowone is answering on the customer service???
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Answer by Cookinglife
Jan 13, 2022
Our apologies for the delayed response! We are currently experiencing an unprecedented amount of delays in our logistics network. Please reach out to our customer service team directly at info@cookinglife.eu - we are happy to help!
 Verified review
Jan 7, 2022
Not received my order
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 Verified review
Jan 6, 2022
3 plates were broken, I’ve sent pictures but not received any response. I’ve purchased before and was extremely happy so disappointed with this order - will you replace them?
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Answer by Cookinglife
Jan 13, 2022
Sorry to hear you received your order damaged! Please reach out to our customer service team directly at info@cookinglife.eu - we are looking forward to helping you
 Verified review
Jan 5, 2022
Ordering was OK and notifications were also OK. a bit slow maybe but in the present circumstances that's not surprising. However once in transit, notifications were good. Only downside was using Hermes for delivery. They have been much improved lately, but let down on this occasion. However, package arrived in the end.
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 Verified review
Jan 4, 2022
I purchased this product from your company solely because of the marketed shipping date and over a week after the expected delivery, it still hasn’t arrived.
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 Verified review
Jan 4, 2022
Product has not arrived
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 Verified review
Jan 4, 2022
Ordered. chef and Sommelier wine glass which was smashed to pieces on arrival. Contacted company and still await reply
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