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cookinglife.eu
Reviews:

456 reviews in the last 12 months3,119 total reviews  

3.72
Good

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Certified since: May 25, 2020
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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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CATHARINE O.
KINGS LYNN
Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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Answer by cookinglife.eu
Feb 6, 2024
Dear Cathy, Thank you for your lovely review! We are pleased to hear that you are happy with your purchase of the stainless steel coasters and the service we provided. We strive to provide our customers with a wide range of high quality products and we"re glad we met your expectations. We hope to be able to help you with your cooking needs again in the future. Enjoy your new coasters! With kind regards, Team Cookinglife
Feb 12, 2024
 Verified review

Awaiting the main item

Part of the order wasn’t in stock The smaller part of my order arrived quickly and beautifully packed. An elephant could have sat on it without damage The communications are excellent I am just awaiting the main item. So it’s a bit early to be giving feedback really; That would be the only conceivable downside, being asked for feedback before the order is complete But great so far
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Answer by cookinglife.eu
Feb 12, 2024
Dear customer, Thank you so much for the rave review! We are delighted to hear that you are happy with our service, especially as we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
9 days ago
 Verified review

Modular Wine Racks

We were very fortunate to come across these modular wine racks made in Spain. Bought 6 units on special offer to organise our wine storage in a tight space under the staircase. 54 bottles in total now resting safely...yet another satisfying purchase from cookinglife 🙂
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Answer by cookinglife.eu
8 days ago
Dear Franklyn, Thank you for your lovely review! It"s always nice to hear that our products are well used and appreciated. Have fun with your wine racks and enjoy your wine collection! As always, we are ready to help you with any questions or if you need anything else for your kitchen.
5 days ago
 Verified review
Ordered a 28cm carbon steel pan, it was bigger than the actual size. However I didn't want the hassle of exchanging it and started to use it. Very happy with the quality. Non stick!!!!
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Answer by cookinglife.eu
5 days ago
Dear Sue, Thank you for your lovely review! Great to hear that you are happy with the quality, despite the pan being bigger than expected. Enjoy your pan and may many delicious dishes be prepared in it! Kind regards, Team Cookinglife
4 days ago
 Verified review
It's was 2nd times that I ordered from you and arrived it safely and good packing as well 😊 I'm thinking about order more item from you in the future. Thank you very much!
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Answer by cookinglife.eu
4 days ago
Dear Kazue, Thank you for your lovely review!  We"re delighted to hear that you"re satisfied with our service and that everything arrived safely and well-packaged. We look forward to assisting you with your orders again in the future. Enjoy your purchases!
Jan 30, 2024
 Verified review

Great

Can't think of anything to top what we got. We used the stainless steel pan we ordered last night - it's a dream compared to the "non stick" stuff we were using before
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Answer by cookinglife.eu
Jan 30, 2024
Dear Ryan, Thank you for your lovely review! Glad to hear you like the stainless steel pan so much. Have fun (cooking) with your BK Frying Pan Bright! Kind regards, Team Cookinglife
6 days ago
 Verified review
Vindt de service erg goed gelijk reactie terug betreft vragen over het product en aankomst. Medewerkers zijn beleefd en vriendelijk. Heel leuk. Producten ook goed.
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Answer by cookinglife.eu
6 days ago
Beste Eric​,  Hartelijk dank voor de lovende review!  Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad.  Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een 5-star review zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife!  We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
19 hours ago
 Verified review
Ordered an oyster knife and wine glasses. All arrived in time and well packed. Quality of everything seems good, impressed with the stainless steel oyster shucker.
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Answer by cookinglife.eu
2 hours ago
Dear Daniela, How great to hear that you are happy with your purchases and delivery!  We"re glad you"re impressed with the oyster knife. Enjoy your new kitchen gear! Warm regards, Team Cookinglife
10 days ago
 Verified review
Excellent speed of dispatch to Dublin, Ireland. The item was well protected and well wrapped. Overall I'm very happy and would shop again with CookingLife
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Answer by cookinglife.eu
10 days ago
Dear Hugh, Thank you for your kind words! We're delighted to hear that you were pleased with the speed of dispatch to Dublin, Ireland, and that your item arrived well protected and wrapped. Your satisfaction is our priority, and we're thrilled to know that you would shop with CookingLife again. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're always here to help. Warm regards, team Cookinglife
8 days ago
 Verified review
Very good service, arrived promptly and we'll packaged. My only criticism is that it would be helpful to provide measurements of these dishes.
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Answer by cookinglife.eu
7 days ago
Dear Ailish, Super that you are happy with our service!  Thanks for the feedback about the sizes of the trays, that"s definitely something we take seriously. We always try to include as much information as possible with our products, but sometimes something can be missing.
Feb 9, 2024
 Verified review
Good website. Easy to navigate. I found just the right knife I was looking for. It arrived within a week. Very pleased.
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Answer by cookinglife.eu
Feb 9, 2024
Dear Margareta, Thank you for your positive feedback! We are happy to hear that you found our website easy to navigate and that you were able to find exactly the right knife you were looking for. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife
Feb 3, 2024
 Verified review
A wonderful tray for cosmetics or shampoos for the bathroom. Wonderful size, colour and quality. Highly recommend.
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Answer by cookinglife.eu
Feb 5, 2024
Dear, Thank you very much for the rave review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife
9 days ago
 Verified review
Everything arrived very quickly and just as we expected it!! Definitely will be buying here more often !
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Answer by cookinglife.eu
8 days ago
Dear Natalia, Thank you for your lovely review!  We are extremely happy to hear that everything arrived quickly and as expected. We look forward to serving you again in the future with your kitchen supplies.
Feb 10, 2024
 Verified review
Great experience with the customer service! Many items available on the website and well organised!
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Answer by cookinglife.eu
Feb 10, 2024
Dear Carla, Thank you for your lovely review! We are happy to hear that you had a good experience with our customer service and that you are satisfied with our product range. Enjoy your purchases! Kind regards, Team Cookinglife
4 days ago
 Verified review
Website is easy to navigate and simple to order. Was most impressed by such careful packing!!
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Answer by cookinglife.eu
4 days ago
Dear Pirge, Thank you for your lovely review! It"s great to hear that you find our website convenient and are pleased with how we package the products. We always strive to ensure that everything arrives safely and in perfect condition. Enjoy your order!
10 days ago
 Verified review
Fast dispatch to Dublin, well protected in transit, very happy overall. Will shop again
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Answer by cookinglife.eu
10 days ago
Dear Hugh, Thank you for your kind words! We're delighted to hear that you were pleased with the speed of dispatch to Dublin, Ireland, and that your item arrived well protected and wrapped. Your satisfaction is our priority, and we're thrilled to know that you would shop with CookingLife again. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're always here to help. Warm regards, Team Cookinglife
Feb 2, 2024
 Verified review

Great Service

Excellent products and delivery on time and in perfect order - Great service overall
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Answer by cookinglife.eu
Feb 2, 2024
Dear, Thank you very much for the rave review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
5 days ago
 Verified review
Excellent shopping experience - fast delivery and very happy with purchase :)
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Answer by cookinglife.eu
5 days ago
Dear Brian, Thank you for your lovely review! We are happy to hear that your experience with us was so positive. Enjoy your purchase! If you have any questions in the future, we would love to hear from you.
7 days ago
 Verified review
packed really well, and great communication, all items as anticipated.
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Answer by cookinglife.eu
7 days ago
Dear Diane Russell, Thank you for your positive feedback! We are happy to hear that you received your order well-packaged and you were happy with the communication. We hope you enjoy your new tableware pieces! Kind regards, Team Cookinglife
11 days ago
 Verified review
Great price , swift delivery , kept well informed , highly recommended
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Answer by cookinglife.eu
11 days ago
Dear Neil, Thank you for your lovely review! We"re glad you"re happy with the price and our service. That"s what we do it for! Enjoy your purchase. Kind regards, Team Cookinglife