TrustmarkValid
TrustmarkValid
certified since: May 25, 2020
updated on: Sep 23, 2023
cookinglife.eu is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Encrypted data transfer
- Clear ordering process
Secured by a guarantee
At cookinglife.eu, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for cookinglife.eu
Top positive review
Report review
Apr 28, 2023
Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
Read more
Top negative review
Report review
May 29, 2023
Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
Read more
Reviews for cookinglife.eu
Report review
Sep 7, 2023
Verified review
Answer by cookinglife.eu
Sep 7, 2023
Good afternoon, Thank you for your review! Great to hear that you are satisfied with our service. Have a great day.
Report review
Sep 6, 2023
Verified review
Quick and seamless confirmation of order and actual delivery by post. I’m also happy with the products I bought.
Answer by cookinglife.eu
Sep 6, 2023
Good evening, Thank you for your review! We are happy to hear that you are satisfied with our service! A good day. Kind regards, Team Cookinglife
Report review
Sep 4, 2023
Verified review
Quick postage lovely product. Well wrapped
Answer by cookinglife.eu
Sep 6, 2023
Good evening, Thank you for your review! We are happy to hear that you are satisfied with our service! A good day. Yours sincerely, Team Cookinglife
Report review
Sep 4, 2023
Verified review
Answer by cookinglife.eu
Sep 4, 2023
Goedemiddag, Bedankt voor de review. Fijn om te horen dat je tevreden bent over de service! Veel plezier met je bestelling. Met vriendelijke groet, Team Cookinglife
Report review
Sep 3, 2023
Verified review
The order received incomplete!
The order #531478 from 22/08/2023 received incomplete!
I bought for amount 107,86 Euro and received items only for a total of 69,89 Euro.
Also I wrote a letter on 08/28/2023 to the seller with a request to solve it, but did not receive any answer.
Dear cookinglife.eu, if you can't deliver ordered items, please refund the money.
Answer by cookinglife.eu
Sep 4, 2023
Good afternoon, Thank you for your review. I apologize that we haven"t given you a response yet. When I look at your order I see that we do not have all items in stock. That"s why we sent you all the items we have in stock so you can already enjoy them! I have personally sent you another email with all the information about your order. With kind regards, Team Cookinglife
Report review
Sep 2, 2023
Verified review
I had a questiom about an order which was answered very quickly, communication from the company is very good
Answer by cookinglife.eu
Sep 4, 2023
Good evening, Thank you for the review. Great to hear that you are happy with the service! Enjoy your order. Kind regards, Team Cookinglife
AH
Alan H.
Planet Earth
Report review
Sep 1, 2023
Verified review
Answer by cookinglife.eu
Sep 4, 2023
Good evening, Thank you for the review. Great to hear that you are happy with the service! Enjoy your order. Kind regards, Team Cookinglife
Report review
Sep 1, 2023
Verified review
Great delivery service
Great tracking and communication of status of order.
Great price point.
Product was wrapped like a baby.
Answer by cookinglife.eu
Sep 4, 2023
Good afternoon, Thank you for the review. Great to hear that you are satisfied with the service! If you have any further questions we would like to hear from you. Kind regards, Team Cookinglife
Report review
Aug 30, 2023
Verified review
Answer by cookinglife.eu
Aug 30, 2023
Beste natachagovan@gmail.com, Bedankt voor je mooie review! We wensen je veel plezier met je bestelling! Wil je de review die je met ons gedeeld hebt ook op Google achterlaten? Dit zouden wij enorm waarderen! Werkt de bovenstaande link niet? klik dan hier: https://g.page/r/CQ-A4O0LoEnpEB0/review Met vriendelijke groet, Team Cookinglife
Report review
Aug 29, 2023
Verified review
Answer by cookinglife.eu
Sep 4, 2023
Good evening, Thank you for the review. Great to hear that you are happy with the service! Enjoy your order. Kind regards, Team CookinglifeGood evening, Thank you for the review. Great to hear that you are happy with the service! Enjoy your order. Kind regards, Team Cookinglife
Report review
Aug 29, 2023
Verified review
Answer by cookinglife.eu
Sep 4, 2023
Good evening, Thank you for the review. Great to hear that you are happy with the service! Enjoy your order. Kind regards, Team Cookinglife
Report review
Aug 29, 2023
Verified review
I made an order almost one month ago and still have not got it .
Also it is really dificule to contact the seller.
Answer by cookinglife.eu
Sep 9, 2023
Dear customer, We are sorry to hear that you have not yet received your order. Our apologies for this! I see in the system that your package was shipped from our warehouse on 06/09 and is therefore currently on its way to you. Apologies again for the inconvenience and we hope you enjoy your purchase! Kind regards, Team Cookinglife
Report review
Aug 28, 2023
Verified review
Answer by cookinglife.eu
Sep 8, 2023
Beste klant, Bedankt voor je positieve review. We vinden het fijn om te horen dat je tevreden bent met onze service. We wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Report review
Aug 26, 2023
Verified review
Very disappointed.
I placed my order 10 days ago and heard nothing. I did not expect a big delay for a product coming from the Netherlands. I am disappointed and wish that i had not ordered. I have now had feed back asking me for patience as they are having many problems. I am not been given any hope of receiving my order any time soon meanwhile I have paid for it. I would like a refund but again I do not have much hope. I would not have given even one star but had no other option. I would not order from this company again. Trusted Shops association gave me confidence to order from this company.
Answer by cookinglife.eu
Sep 9, 2023
Dear Customer, We are sorry to hear that you had to wait a long time for your order. Our apologies for this! I see that you have now received your package on 04/09. Once again we apologize for the delay and wish you much pleasure with your purchase! Kind regards, Team Cookinglife
Report review
Aug 26, 2023
Verified review
Quick service and delivery
Answer by cookinglife.eu
Sep 8, 2023
Dear customer, Thank you for your positive review. We are delighted to hear that you are satisfied with our service. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Report review
Aug 26, 2023
Verified review
answer the mail and send the goods in time
Answer by cookinglife.eu
Sep 8, 2023
Dear Customer, We have sent you an email. We would like to hear from you! Kind regards, Team Cookinglife
Report review
Aug 25, 2023
Verified review
Answer by cookinglife.eu
Sep 8, 2023
Dear customer, Thank you for your positive review. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Report review
Aug 25, 2023
Verified review
Item still has not arrived
Answer by cookinglife.eu
11 days ago
Dear Simon Byrne, Thank you for your review. Annoyed to hear you haven"t received your order yet, we apologise for this! We have sent you an email to inform you about the status of your order. We look forward to hearing from you! Kind regards, Team Cookinglife
Report review
Aug 24, 2023
Verified review
Professional, trustworthy, quick, good offers
Answer by cookinglife.eu
Sep 5, 2023
Dear Nikflux, Thank you for your positive review! Great to hear that you are satisfied with our service. We hope you enjoy your order! Kind regards, Team Cookinglife
Report review
Aug 23, 2023
Verified review
Great delivery items perfect
Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :)